The Director of Student Account Services is responsible for the following supervisory, policy and other responsibilities: Supervising and reviewing the functions related to the cash receivables of the University including, but not limited to, student accounting and third party payment transactions; Supervising and reviewing the function and performance of staff and activities within Student Account Services; Assists with the development and implementation of policies and procedures; Supervising the certification of students who qualify for legislatively established tuition and fee exemptions; Reconciling general ledger accounts that include student receivables; Supervising the daily operation of bank deposits; Ensuring employees are trained in the areas of student financials and accounts receivable/billing processing; Coordinating with external cash processing vendors on student payment plans and preparing reconciliation to student receivables; Preparing and discussing employee reviews and planning; Assist in the preparation of various financial reports and statements; Other duties as assigned by supervisor. Minimum QualificationsBachelor's degree in business, finance or related field; Five or more years of experience at a similar institution of higher education; Management and supervisory experience in a finance/customer service environment; Required SkillsKnowledge of complex integrated enterprise resource management software such as Ellucian/Banner Finance, Ellucian/Banner Student, and other Ellucian products to produce accurate billing statements and provide excellent student support; Knowledge and experience with ECSI loan servicing system; Knowledge of PC software (Word, Excel, Access, Outlook, PowerPoint) Including advanced Excel skills, such as Vlookup, Index, Pivot Tables; Experience with an third-party payment tool, such as Touchnet or Nelnet ePayment; Experience with implementing student retention strategies; Knowledge of IRS rules to supervise/generate and distribute form 1098-T to students.