Responsibilities: Lead Hello Heart's strategic accounts with end-to-end ownership of client lifecycle for Fortune 500 clients, including, but not limited to member adoption, account retention, and growth, Exceptional executive presence and communication skills, with the ability to build credibility, influence senior stakeholders, and establish trusted relationships with Fortune 500 client leaders while effectively articulating and presenting the Hello Heart value proposition. About the role: The Senior Manager, Client Success is a critical member of the Customer Success team leading the company's strong mission to make Hello Heart's users healthy and deliver an exceptional customer experience.