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The successful candidate must be highly motivated, organized, and detail-oriented, with professional written and verbal communication skills, excellent interpersonal skills, experience in event management, including business administration, and a teachable spirit. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive.

YEAR

APPLICATION INSTRUCTIONS: <ul><li>CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. </li><li>CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. </li><li>If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. </li></ul>Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICSThe College of Agricultural Sciences at Penn State is seeking a dynamic and experienced individual to serve as an Administrative Assistant for the Ag Progress Days (APD) Office. The position requires advanced knowledge of business operations oversite including expertise in financial operations. This position will also assist the APD manager in coordination of all aspects of facilitating key college-level events that are hosted at APD. These include the annual Ag Progress Days event, the largest outdoor agricultural exposition and educational event on the east coast held in August with over 400 exhibitors and an attendance of over 45,000. Additionally, this site hosts the biannual Timber Show in July as well as a number of smaller events throughout the year. Primary responsibilities include but are not limited to: <ul><li>Schedule and coordinate use of APD facility and meeting spaces with internal and external groups year-round, executing indemnification agreements and facility reservation contracts following university policies. </li><li>Provide administrative support for the 18 farm residences managed by CoAS by tracking payments and lease agreements. </li><li>Coordinate committee meetings, aid in agenda setting and recording minutes in support of program initiatives. </li><li>Develop event budgets, track expenses, and create reports within the master account system and process financial transactions using university systems such as SIMBA and SAP Concur. </li><li>Manage the exhibitor registration process, sponsorships, and donations using a specialized vendor registration system and track payment. </li><li>Develop official event program content, oversite of event promotion in print and digital formats using university systems such as Workfront and updating the APD website. </li><li>Process part-time wage payroll employees in Workday. </li></ul>The successful candidate must be highly motivated, organized, and detail-oriented, with professional written and verbal communication skills, excellent interpersonal skills, experience in event management, including business administration, and a teachable spirit. The staff member must be able to work as both a member of a team as well as independently to support program and event coordination at the Ag Progress Days Facility. We are seeking passionate candidates who bring a strong connection to the agricultural sector, whether through direct professional experience or indirect industry exposure. Work Arrangements:This position requires the successful candidate to work in person, on-site initially for at least six months and then could be eligible for a hybrid arrangement of three days in the office and two days remote based on the individual's performance and at the hiring manager's discretion. Required Qualifications:<ul><li>Experience and proficiency in SAP Concur, Microsoft Office (Outlook, Word, Excel, SharePoint/OneDrive/Teams) and Zoom is required. </li><li>This position will require the development of skills to become proficient in the APD specialized vendor registration system. </li><li>Associate's degree and 4+ years of relevant experience, or an equivalent combination of education and experience. </li></ul>Preferred Qualifications:<ul><li>SIMBA experience is highly preferred. </li><li>Knowledge of AutoCAD is preferred. </li></ul>MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONSAssociate Degree4+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:None Application Information:Both a cover letter and resume must be submitted for consideration for this position. BACKGROUND CHECKS/CLEARANCESEmployment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITSThe salary range for this position, including all possible grades, is $42,100.00 - $61,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICSPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAWPenn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

The Pennsylvania State University

Administrative Assistant - Penn State Ag Progress Days Facility

Administrative Skills

Agricultural Science

Agriculture

AutoCAD

Background Investigation

Budget Management

Business Administration

Business Operations

Communication Skills

Detail Oriented

Event Management

Expense Reports

Expense Tracking

Financial Operations

Financial Transactions

Funding

Higher Education

Interpersonal Skills

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft SharePoint

Microsoft Word

Organizational Skills

Plan Meetings

Presentation/Verbal Skills

Project/Program Coordination

Team Player

Training/Teaching

Transaction Processing/Management

University/School Policies

Website Management

Writing Skills

IRecruitee

Facilitate a variety of customer experiences including, but not limited to processing orders and registrations; creating ID cards and specialty badges; communicating campus logistics information such as on-site navigation and transportation service information, parking, and facility access/restrictions . Using knowledge of University policies, procedures, practices, and protocols, investigate and respond to issues of concern; isolate and troubleshoot problems; provide guidance and timely solutions; follow-up as necessary; escalate as required .

APPLICATION INSTRUCTIONS: <ul><li>CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. </li><li>CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. </li><li>If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.</li></ul>Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc. Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services. <ul><li>Greet faculty, staff, students, and visitors, often serving as first point of contact; assist in person, electronically, by telephone, or mail </li><li>Using knowledge of University policies, procedures, practices, and protocols, investigate and respond to issues of concern; isolate and troubleshoot problems; provide guidance and timely solutions; follow-up as necessary; escalate as required </li><li>Facilitate a variety of customer experiences including, but not limited to processing orders and registrations; creating ID cards and specialty badges; communicating campus logistics information such as on-site navigation and transportation service information, parking, and facility access/restrictions </li><li>Promote and market products, projects, programs, and services; explore, determine, and strive to accommodate customer desires, needs, and requirements </li><li>Provide on-site and e-commerce ticketing and product sales, verifying eligibility; process or collect cost/fees; prepare invoices and settle payments; issue receipts/refunds </li><li>Communicate product and services improvement recommendations to accommodate changing business needs </li><li>Operate computers, point-of-sale, and other systems/equipment to expedite purchase/services, research information, record data, etc. </li><li>Maintain manuals, documents, knowledge base articles, and records </li><li>May process a variety of financial transactions and assist with inventories </li><li>May supervise staff, including hiring and performance management </li><li>This is a Monday through Friday position working four hours per day between the hours of 10:30 a.m. and 3:00 p.m. </li></ul> BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

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Administrative Assistant - Penn State Ag Progress Days Facility The Pennsylvania State University

Part Time - Transportation Services - Customer Service Representative Penn State University

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