Additional responsibilities include: Serves as the primary venue representative for clients throughout the full event lifecycle, providing expert guidance from initial planning through execution; Conducts site visits with prospective clients, advising on venue suitability, available services, and event possibilities; Supports clients in identifying event needs and translating them into detailed logistical plans, including room layouts, audiovisual requirements, parking, security, and catering; Provides clear and comprehensive logistical guidance to internal and external clients, including cost estimates and information on support services and university policies; Coordinates with internal partners-A/V services, facilities, security, parking, catering, and others-to ensure all event requirements are successfully communicated and executed; Maintains accurate documentation and update event management systems with client information, event notes, timelines, and final arrangements; Provides on-site event support as needed, ensuring smooth operations, issue resolution, and exceptional client experience; Monitors event plans and requests to ensure alignment with university policies and guidelines; Troubleshoots challenges as they arise, offering solution-focused approaches to maintain seamless event operations; Represents the campus with professionalism, discretion, and a strong client-service orientation at all times; Works with an incredible team, including the Senior Event Manager and Audio-Visual Manager to ensure event Audio-Visual needs are understood and communicated to support staff; Assists in developing and improving event planning processes to enhance efficiency and client experience; Fosters long term client relationships, ensuring repeat engagement through exceptional service, proactive communication, and a deep understanding of client goals and expectations; and. Required Qualifications:Must be a high school graduate; Possess outstanding verbal and interpersonal skills and the ability to work effectively and efficiently with a diverse audience, including current university faculty and staff, alumni, donors, students, and the community at large; Possess strong customer service, time management and organizational skills with high attention to detail; Must be able to work a flexible schedule, including evenings and weekends; and.