18 Results for

Success Manager Jobs in Auburndale, MA

Jobs

Boston, MA

$23,000–$28,000 / year

Ensure timely and efficient execution of these plans by coordinating with cross-functional teams and managing resources effectively, focusing on driving time to value and ensuring the customer sees immediate impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy.

30+ days ago

Boston, MA

$88,700–$119,900 / year

Specifically, your focus will be to: Develop and maintain strong, long-lasting relationships with key stakeholders across technical teams, project managers, and C-level executives - serving as the primary point of contact and trusted advisor for your assigned accounts. As a Senior Customer Success Manager at Rapid7, you will be the driving force behind meaningful, lasting outcomes for our customers - helping them operationalize their cybersecurity investments, achieve their security goals, and realize the full value of the Rapid7 platform.

21 days ago

Boston, MA

$63,800–$86,300 / year

You will play a crucial role in building and maintaining strong relationships with CISOs and other technology users, understanding customers' unique cyber security goals, creating Success Plans, and providing customers with the necessary support and guidance to meet their goals and help secure renewals. The skills you'll bring include: 2-3+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech, cyber security or SaaS company - where you developed strategies and plans on assigned accounts to fully leverage technology solutions.

30+ days ago

Manchester, NH

While both roles focus on customer outcomes, retention, and growth, the Mid-Market role emphasizes scalable customer engagement across a broader portfolio, whereas the Enterprise role is focused on managing complex strategic relationships with larger customers and executive stakeholders. This role requires experience managing executive-level relationships, navigating complex organizational structures, and driving long-term strategic partnerships that maximize customer value and business outcomes.

Today

Manchester, NH

9 days ago

Boston, MA

p>Key success metrics include customer retention and account health, product adoption and utilization, executive engagement and EVR completion, customer satisfaction and advocacy, risk identification and mitigation effectiveness, success plan execution and business outcome achievement, growth opportunity identification and influence, Gainsight data quality and customer health accuracy. This role operates within a pod-based account team structure, partnering closely with Account Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience.

Today

$90,620–$145,130 / year

Client Success Managers collaborate closely with clients through regular engagement, identifying opportunities to improve outcomes, championing data-driven decision-making, and optimizing data processes to maximize the value clients receive from their MedInsight investment. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

30+ days ago

Boston, MA

Remote

$85,000–$100,000 / year

Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.

Advocate for the customer; Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer perspectives, risks, strategic insights, issue resolution activities, expansion & cross-sell opportunities.

30+ days ago

Boston, MA

With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. This role requires a proactive, strategic approach to customer management, business acumen, technical aptitude, commercial skills, a deep understanding of the enterprise customers needs and challenges, and a "deliver plus one" mindset to managing customers.

30+ days ago

Manchester, NH

Note: Strategic CSMs will spend more time in executive‑level engagement, complex escalations, and high‑volume operational oversight, while Enterprise CSMs will focus on portfolio‑level impact, scalability, and growth across a broader customer set. These roles are ideal for customer‑centric leaders who thrive in complex environments, enjoy influencing outcomes, and want to play a meaningful role in long‑term customer and company growth.

Today

Boston, MA

$120,000–$160,000 / year

Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day 1. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry.

30+ days ago

Boston, MA

Remote

$85,000–$100,000 / year

li>Advocate for the customer; Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer perspectives, risks, strategic insights, issue resolution activities, expansion & cross-sell opportunities. You will solicit constant feedback from both customers and colleagues, helping improve UpGuard over time, and you'll work with customers around the world, from early contact to successful deployment, gaining constant, and unique, insight into the world's most important industries and institutions.

Today

Boston, MA

$33.65–$63.65 / hour

p>The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Today

Boston, MA

30+ days ago

Boston, MA

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These roles are ideal for customer‑centric leaders who thrive in complex environments, enjoy influencing outcomes, and want to play a meaningful role in long‑term customer and company growth.

23 days ago

Burlington, MA

As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities-just like the world's best red teams. The ideal candidate brings experience working with global enterprises, a proven ability to guide customers to measurable outcomes, and a talent for aligning technical solutions to business priorities.

Today

Boston, MA

li>Demonstrated curiosity and proficiency in using AI-powered productivity tools (such as Microsoft Copilot, ChatGPT, Claude, or AI capabilities within CRM or Customer Success platforms) to improve customer research, meeting preparation, communication, and workflow efficiency while validating outputs for accuracy and customer context. This role operates within a pod-based account team structure, partnering closely with Account Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience.

Today

Boston, MA

$85,000–$90,000 / year

Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries. With our shared missions of 'Making the World a Better Place to Work'' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organizations to improve people's daily lives.

30+ days ago

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Success Manager Jobs in Auburndale, MA

Customer Success Manager, Enterprise (Customer Success Enterprise, US Team) SEMrush Holdings Inc

Senior Customer Success Manager Rapid7 Inc

Customer Success Manager Rapid7 Inc

Customer Success Manager, Loqate gbg corporation

Customer Success Manager, Loqate GBG

Senior Customer Success Manager Venturefizz Product Management Community

Client Success Manager (MedInsight) Milliman Inc

Customer Success Manager (Northeast) UpGuard Inc

Enterprise Customer Success Manager Bynder BV

Customer Success Manager gbg corporation

Customer Success Manager, Growth AcuityMD Inc

Customer Success Manager UpGuard

Customer Success Manager Oracle

Customer Success Manager GB Group PLC

Customer Success Manager GBG

Customer Success Manager Pentera

Customer Success Manager Venturefizz Product Management Community

Senior Customer Success Manager- Edenred Benefits Reward Gateway Ltd

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