Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.Actionet, Inc. Careers - Call Center (Tier 1) ManagerRockville, MDActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
Call Center Triage Consultant I - DC Leidos Holdings IncCall Center Triage Consultant I - DCWashington, DC$52,000–$94,000 / yearThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution.
Call Center Triage Consultant - DC Leidos Holdings IncCall Center Triage Consultant - DCWashington, DC$45,500–$82,250 / yearThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution.
Call Center Coordinator MedVanta CareersCall Center CoordinatorRockville, MarylandThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.
Senior Call Center Agent Window Nation, Inc.Senior Call Center AgentFulton, MDAnswers questions, provides feedback, and actively supports other Agents by assisting in Home Ownership Chat, Assistance Chat, emails, etc. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Call Center Coordinator The Centers for Advanced Orthopaedics LLCall Center CoordinatorRockville, MDPart timeThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.
New911 Call Center Clinician AFFILIATED SANTE GROUP911 Call Center Cliniciantimonium, MD$32–$35 / hourAs a 911 Call Center Clinician, you will work directly with 911 dispatchers and first responders and provide support to clients who are experiencing a crisis by assessing, evaluating, and performing crisis intervention techniques to effectively stabilize and de-escalate the situation. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.
NewFY27: Call Center Assistant, ERSC, 8 hrs/12 mos, Ad closes 10/2/26 Montgomery County Public Schools, MarylandFY27: Call Center Assistant, ERSC, 8 hrs/12 mos, Ad closes 10/2/26Rockville, MD$28.57–$42.13 / hourSummary Description: Under general supervision, serves as initial and primary contact for current employees, retirees and their families regarding queries and issues related to human resources, Employee and Retiree Services Center functions and operations, including benefits, salary and administration, payroll, insurance, and retirement. Two years of progressively more responsible human resources or related experience processing payroll, benefits, and leave preferred Experience working in Montgomery County Public Schools or other public human resources administration or educational institution preferred.
Call Center Operator (Full-Time & Part Time) cFocus Software IncCall Center Operator (Full-Time & Part Time)Bethesda, MDThe NIH Call Center receives and facilitates over 300,000 calls per year, as well as other voice and data communications, within these categories of service: general information, critical medical emergencies, paging services, physician/clinical staff scheduling, communicating with NIH fire and rescue, domestic and international connectivity, social work support, voicemail transcriptions and audio teleconferencing. The NIH Call Center performs a vital role for NIH as its communication center, open 24x7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services and bi-lingual services.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseDCRemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.
Call Center Agent Zimmerman Associates IncCall Center AgentBethesda, MDFamiliarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
Call Center Support ASP Web SolutionsCall Center SupportWashington, DCPerform in a call center that assists House offices in installing and using House supported software, including messaging client software, word processors, web browsers, and anti-virus software. Seeking candidates to provide on-site Call Center support for a range of software and hardware issues; to include applications, mobile devices, remote assistance, PC and Mac workstations, and printers.
Sr. Associate, Travel Call Center Quality Operations Capital OneSr. Associate, Travel Call Center Quality OperationsMcLean, VirginiaCoaching & Development: Oversee the end-to-end feedback loop by ensuring all quality-identified gaps trigger timely agent coaching; monitor coaching completion, track performance trends, and partner with site leadership to drive remediation through targeted action plans. You will own the integrity of our QA rubric, facilitate global calibrations, and leverage data-driven insights to close the feedback loop between Quality, Operations, and Training, ensuring consistent, elevated servicing as we scale.
Call Center Operator - Healthcare Mercy Medical CenterCall Center Operator - HealthcareBaltimore, MarylandFull timeResponsibilities include scheduling office appointments and procedures as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through Epic to provider pools, insure referrals are in the system for upcoming appointments, flag offices for patients coming with high balances. Responsibilities: The Call Center Operator / Practice Communications Coordinator is primarily responsible for answering incoming calls to the Centralized Communication Center in a polite, professional, and efficient manner.
Call Center Agents (Bethesda,Md) Ivyhill Technologies LLCCall Center Agents (Bethesda,Md)Bethesda, MDBe familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
Contact Center Representative - CGSS Live! Casino and Hotel MarylandContact Center Representative - CGSSHanover, MarylandThe Contact Center Representative plays a vital role in delivering a seamless and memorable guest experience by serving as a primary point of connection for all guest and team member communications. Through attentive listening, clear communication, and a commitment to resolving needs with care and accuracy, you help create a positive and engaging experience for both current and future guests.
Contact Center Representative (Casual) - Cordish Gaming Shared Services Live! Casino and Hotel MarylandContact Center Representative (Casual) - Cordish Gaming Shared ServicesHanover, MarylandThe Contact Center Representative plays a vital role in delivering a seamless and memorable guest experience by serving as a primary point of connection for all guest and team member communications. Through attentive listening, clear communication, and a commitment to resolving needs with care and accuracy, you help create a positive and engaging experience for both current and future guests.
Contact Center Representative CGSS Live! Casino & Hotel MarylandContact Center Representative CGSSHanover, MDWhy We Need Your Talents: The Contact Center Representative plays a vital role in delivering a seamless and memorable guest experience by serving as a primary point of connection for all guest and team member communications. Through attentive listening, clear communication, and a commitment to resolving needs with care and accuracy, you help create a positive and engaging experience for both current and future guests.
Contact Center Representative (Casual) Cordish Gaming Shared Services Live! Casino & Hotel MarylandContact Center Representative (Casual) Cordish Gaming Shared ServicesHanover, MDWhy We Need Your Talents: The Contact Center Representative plays a vital role in delivering a seamless and memorable guest experience by serving as a primary point of connection for all guest and team member communications. Through attentive listening, clear communication, and a commitment to resolving needs with care and accuracy, you help create a positive and engaging experience for both current and future guests.
NewBusiness Office Representative Clerk - AAMC Pasadena Surgery Center Surgical Care Affiliates LLCBusiness Office Representative Clerk - AAMC Pasadena Surgery CenterPasadena, MDAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician's office in regard to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.