The engineer will provide Tier 2/Tier 3 technical support for Cisco Unified Communications, voice and video gateways, Session Border Controllers (SBCs), Cisco Expressway, Cisco Jabber, Cisco Webex, MeetingPlace, Windows Server platforms, next-generation firewalls, and AFRL V2CDS/XD Vision gateway technologies. Experience with Cisco routing and switching is a strong plus, particularly: Cisco Catalyst and Nexus switching, VLANs and 802.1Q trunking, Spanning Tree, EtherChannel, OSPF, BGP, Static routing, HSRP/VRRP, QoS, Multicast, ACLs, Cisco IOS/IOS XE, and Network segmentation.