Define how the OMS coordinates with manufacturing and supply planning for company-produced merchandise, including production-capacity-aware promise dates, hand-offs of customer orders to plant scheduling and ERP or MRP systems, status visibility through build, ship, and delivery, and rules for sourcing between in-house production, outside suppliers, and available inventory. Act as the primary subject matter expert for OMS strategy and capabilities, including order capture and normalization, order validation, payment and fraud checks, inventory promising and available-to-promise (ATP), sourcing and routing, order splitting and bundling, fulfillment, modifications, cancellations, returns, and exceptions.