Collaborates with appointing center, case managers, product line nurses, providers, clinics, manage care support contractor liaison and other members of the healthcare team as needed to address any process issues or concerns, to ensure proper use of Direct Care system and civilian network resources, and to ensure that patients are booked at the right time, with the right provider, at the right place. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Licensed Practical Nurse Referral Reviewers to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management services for beneficiaries in the Defense Health Network.