63689 Automotive Service Manager Floyd MeGee Motor Company63689 Automotive Service ManagerDover, DEFull timeFloyd Megee Chrysler Dodge Jeep RAM is looking for an experienced Automotive Service Manager to join their dynamic service team. The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service.
NewTax Manager JobotTax ManagerCape Saint Claire, MD$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. For a Tax Manager, this is an excellent opportunity to join a reputable and growing firm where you can lead engagements, mentor staff, deepen client relationships, and contribute directly to the continued success of the tax practice.
NewPrivate Equity Fund Manager JobotPrivate Equity Fund ManagerAnnapolis, MD$125,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing and managing the company's accounting operations, including fund accounting, fund management, and asset management.
NewAccounting Manager (Hybrid) JobotAccounting Manager (Hybrid)Annapolis, MD$125,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing and managing the company's accounting operations, including fund accounting, fund management, and asset management.
NewAccounting Manager (Investments and Funds) JobotAccounting Manager (Investments and Funds)Cape Saint Claire, MD$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A minimum of 5 years of experience in a similar role, with a focus on Real Estate Fund Accounting, Investment Fund Accounting, and Partnership Accounting.
NewSenior Tax Manager JobotSenior Tax ManagerCape Saint Claire, MD$110,000–$165,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewUnit Manager, RN Milford Center - DEUnit Manager, RNMilford, DE$50–$50As a Unit Manager/Director - RN where within an assigned unit you will support the Director of Nursing with the delivery of high quality care while achieving positive clinical outcomes, and patient/resident, family and employee satisfaction. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference.
NewMaintenance Manager Treehouse FoodsMaintenance ManagerCambridge, MD$97,500–$146,300 / yearAn employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. Supports the role of Project Manager for annually allocated capital budget to help grow business, improve operational efficiency, and improve site infrastructure and support site safety and quality projects.
NewTERRITORY MANAGER Carter Machinery Company, IncTERRITORY MANAGERFelton, DE$0.75–$1.25 / hourThe Territory Manager is responsible for the rental and sale of new machines, used machines; and sale of select allied equipment and other dealer services within their assigned territory and assigned list of customers. Frequently required to sit; use hands to handle, finger, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager) Whole Foods Market IncSpecialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)Annapolis, MD$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
QA TEAM MANAGER II McCormick & Co IncQA TEAM MANAGER IIMD$87,910–$153,870 / yearDevelops and ensures all procedures and best practices are documented and creates an atmosphere of 100% compliance to operational processes and procedures and continuous improvement using TWI, SPC, SQC, VSM & PDCA (problem solving) methodologies and established principals, including GMPs and other guidelines to ensure safety and quality. Uses the HPO Systems (Goal Setting, Performance Management, Problem Solving & Decision Making, Training & Development, Information Systems, Rewards & Recognitions) to empower and develop their teams using established HPO systems, core beliefs, guiding principles.
Prepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager) Whole Foods Market IncPrepared Foods Associate Team Leader (Culinary & Deli Assistant Department Manager)Annapolis, MD$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Account Manager - State Farm Agent Team Member Lindsay Dougherty - State Farm AgentAccount Manager - State Farm Agent Team MemberDover, DEAs Account Manager - State Farm Agent Team Member for Lindsay Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: I officially opened our agency on June 1, 2024, but my roots with State Farm run much deeper as I spent over 18 years working in another agent’s office before launching my own.
Account Manager - State Farm Agent Team Member Matt Basile - State Farm AgentAccount Manager - State Farm Agent Team MemberDover, DEAs Account Manager - State Farm Agent Team Member for Matt Basile - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Manager - State Farm Agent Team Member Joshua Bailey - State Farm AgentAccount Manager - State Farm Agent Team MemberLaurel, DEAs Account Manager - State Farm Agent Team Member for Joshua Bailey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Shift Manager – Join the Team at Davis’ Pub 643dp IncShift Manager – Join the Team at Davis’ PubAnnapolis, MDYou need to be able to command respect without screaming, stay calm when things get chaotic, and understand that leadership in hospitality means being willing to jump in and do whatever the shift needs. This job is for someone who actually enjoys the restaurant business — the energy, the pressure, the people, the late nights, and the organized chaos that comes with running a busy local spot.
Account Manager - State Farm Agent Team Member Jim Brown - State Farm AgentAccount Manager - State Farm Agent Team MemberChester, MDOutside of the office, I’m a proud University of Akron graduate with a B.S. in Business, and I’ve earned both the Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) designations through The American College. As Account Manager - State Farm Agent Team Member for Jim Brown - State Farm Agent, you are vital to our daily business operations and customers’ success.
Business Development Manager - State Farm Agent Team Member Richard Phillips - State Farm AgentBusiness Development Manager - State Farm Agent Team MemberEaston, MDThis position plays an important role in identifying P & C opportunities to expand customer relationships, support office goals, and contribute to community engagement efforts. You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Account Manager - State Farm Agent Team Member Hunter Emory - State Farm AgentAccount Manager - State Farm Agent Team MemberMilford, DEAs Account Manager - State Farm Agent Team Member for Hunter Emory - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Executive Team Leader Human Resources (Assistant Manager HR)- Easton, MD Target CorpExecutive Team Leader Human Resources (Assistant Manager HR)- Easton, MDEaston, MD$64,000–$128,000 / yearYou lead a team of HR Experts and Team Leaders (where applicable) that are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests' expectations and a place where teams love to work. Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is needed.
Account Manager - State Farm Agent Team Member Shawn Collins - State Farm AgentAccount Manager - State Farm Agent Team MemberMilford, DEAs Account Manager - State Farm Agent Team Member for Shawn Collins - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Manager - State Farm Agent Team Member Eric Cline - State Farm AgentAccount Manager - State Farm Agent Team MemberBridgeville, DEAs Account Manager - State Farm Agent Team Member for Eric Cline - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Tax Manager - Internal Partner/Individual Tax team Baker Tilly Advisory Group, LPTax Manager - Internal Partner/Individual Tax teamDover, DelawareRemoteBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Store Manager | High-Performing Auto Shop | $60K–$90K+ -1952 PromotiveStore Manager | High-Performing Auto Shop | $60K–$90K+ -1952Annapolis, MD$60,000–$90,000 / yearWith multiple locations and a reputation for honesty, quality workmanship, and outstanding customer service, we are committed to providing reliable automotive care while offering our team members opportunities to grow, learn, and succeed. If you thrive in a fast-paced automotive environment and excel at leading teams, motivating employees, and creating exceptional customer experiences, we want you to lead our Columbia, MD location.
Diagnostic Imaging Business Operations Manager Bayhealth Medical Center IncDiagnostic Imaging Business Operations ManagerDover, DE$89,273.60–$138,361.60 / yearExperience: Required: Six years' experience managing a medically related organization or business unit; strong AR or billing and collection experience and EMR; budgeting experience; provider enrollment experience; new practice ramp-up; project management experience. Schedule orientation of new physicians/APC's, to include tours, introductions, HRO scheduling, EPIC training, PACS training, badge access, marketing photo, risk management/physician liaison, occupational health appointment, and orienting to the department.
NewOperations Manager - DDLC Support ASM Research, An Accenture Federal Services CompanyOperations Manager - DDLC SupportAnnapolis, MDCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role plans, directs, and coordinates operational activities, manages scope, schedule, cost, quality, and risks, and partners closely with IT, logistics, security, and other stakeholders to optimize processes and drive continuous improvement.
Sales Manager Brookfield Residential Properties ULCSales ManagerMDAs part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
NewCultural Conservation Program Manager State of DelawareCultural Conservation Program ManagerDover, DEKnowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees. The Division of Historical & Cultural Affairs (HCA) seeks an innovative team manager to serve as the Engagement & Collections Manager (Cultural Conservation Program Manager) to provide leadership, vision, and support for the State of Delaware''s historical and archaeological collections.
CAD Systems Manager - Eastern Region Motorola Solutions IncCAD Systems Manager - Eastern RegionAnnapolis, MD$90,000–$100,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. CCSS deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, Call-Handling Solutions and Mobile Data Computing, among other offerings.
Manager, Customer Service Chesapeake Utilities CorpManager, Customer ServiceDover, DEYour role in our success: The Manager, Customer Service leads day-to-day customer service operations through a hybrid support model that includes an internal Resolution Team and an external BPO (Business Process Outsourcing) partner responsible for managing the primary customer contact center. This role is accountable for service delivery, customer experience, operational performance, and business continuity across voice and digital support channels, including oversight of the internal Resolution Team, emergency response team, and BPO partner.
Store Manager Royal FarmsStore ManagerEaston, Maryland$60,000–$80,000 / yearFull timeThe Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions.
NewAssistant Store Manager Royal FarmsAssistant Store ManagerLaurel, Delaware$17–$25 / hourFull timeThe Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance. By focusing on both execution and development, this role helps create a high-performing store environment centered on fairness, respect, customer satisfaction, and operational excellence.
NewManager, Customer Service CUC Corporate BrandManager, Customer ServiceDover, DEYour role in our success: The Manager, Customer Service leads day-to-day customer service operations through a hybrid support model that includes an internal Resolution Team and an external BPO (Business Process Outsourcing) partner responsible for managing the primary customer contact center. The Manager focuses on operational execution, people leadership, partner oversight, and continuous improvement, working closely with internal stakeholders to enhance customer experience and support organizational service objectives.
Experienced Automotive Service Advisor / Assistant Service Manager - Easton Chevy GMC HERTRICH Family of Automobile DealershipsExperienced Automotive Service Advisor / Assistant Service Manager - Easton Chevy GMCEaston, MD$50,000–$85,000 / yearFull timeThe Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career. Experienced Automotive Service Advisor / Assistant Service ManagerFull-Time | Hertrich Family of Automobile Dealerships.
Experienced Automotive Service Advisor / Assistant Service Manager - Frederick Ford HERTRICH Family of Automobile DealershipsExperienced Automotive Service Advisor / Assistant Service Manager - Frederick FordSeaford, DEFull timeThe Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career. Experienced Automotive Service Advisor / Assistant Service ManagerFull-Time | Hertrich Family of Automobile Dealerships.
Experienced Automotive Service Advisor / Assistant Service Manager - Seaford Buick GMC HERTRICH Family of Automobile DealershipsExperienced Automotive Service Advisor / Assistant Service Manager - Seaford Buick GMCSeaford, DEFull timeThe Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career. Experienced Automotive Service Advisor / Assistant Service ManagerFull-Time | Hertrich Family of Automobile Dealerships.
Experienced Automotive Service Advisor / Assistant Service Manager - Milford Ford Lincoln HERTRICH Family of Automobile DealershipsExperienced Automotive Service Advisor / Assistant Service Manager - Milford Ford LincolnMilford, DEFull timeThe Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career. Experienced Automotive Service Advisor / Assistant Service ManagerFull-Time | Hertrich Family of Automobile Dealerships.
Medical Case Manager - Nurse Crisis24Medical Case Manager - NurseAnnapolis, MDFull timeWith a combined expertise covering 55 years we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers - a truly combined medical and security risk management industry leader. Our client groups are located all round the world and as such we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response.
NewSr Principal Program Manager - Data Center Campaigns OracleSr Principal Program Manager - Data Center CampaignsDover, DE$115,300–$264,100 / yearThe Sr Principal Program Manager – Data Center Campaigns will own the operating rhythm for a national campaign that connects campaign strategy, community programs, sustainability messaging, consultant execution, and local advocacy into one coordinated motion. The scope is unusually cross-functional: national campaign strategy, message development, storytelling, external consultant orchestration, community engagement pillars, and executive-ready execution across Nashville/DC-based partners and local teams.
Senior Manager, Marketing, Brand and Digital Strategy Bayhealth Medical Center IncSenior Manager, Marketing, Brand and Digital StrategyDover, DE$103,334.40–$160,180.80 / yearPartners closely with executive leadership, operational leaders, physicians, finance, analytics, and service line teams to identify strategic growth opportunities and develop marketing strategies that support patient acquisition, retention, referral growth, market differentiation, and improved consumer access to care. Oversees enterprise digital marketing strategies including website governance, digital campaigns, SEO/SEM, paid search, social advertising, email marketing, reputation management, digital content strategy, and conversion optimization efforts aligned with organizational growth and access priorities.
NewGrooming Salon Manager Petco Animal Supplies, Inc.Grooming Salon ManagerMD$15–$28 / hourPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).
NewAssistant General Manager - Annapolis Honeygrow LLCAssistant General Manager - AnnapolisAnnapolis, MD$21–$23 / hourPart timeAssist in managing all scheduling functionalities including updated employee profile information, nightly and employee logbook entries, and weekly schedule production and publication. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow.
Assistant Nurse Manager - Emergency Department Bayhealth Medical Center IncAssistant Nurse Manager - Emergency DepartmentDover, DEBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. General Summary: The Assistant Nurse Manager (ANM) is a supervisor-level position that serves as a frontline nursing leader, supporting the operational, clinical, and people-focused functions of the nursing unit.
Engineering Manager Stride, Inc.Engineering ManagerDover, DelawareMobiledevelopment, infrastructure-as-code,enterpriseidentity/SSO platforms, observability platforms, feature flag systems,PHP legacysystemsand modernization strategies. Fiveplus(5+)years of experience leading engineering teams, witha track recordof developing people and buildingstrong teamcultures.
Academic Operations Manager Stride, Inc.Academic Operations ManagerDover, DelawareMonitor, analyze, and report on team performance, production output, quality results, backlog, SLA adherence, and support trends to identify risks, support accountability, and drive operational improvements. This position is responsible for managing team performance, resolving escalations, improving workflows, supporting operational readiness, and ensuring that academic support processes align with organizational goals and service-level expectations.
Patient Financial Services AR Manager Bayhealth Medical Center IncPatient Financial Services AR ManagerDover, DE$82,950.40–$128,564.80 / yearBayhealth Medical Center is Central and Southern Delawares healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. General Summary: Responsible for directing, coordinating, and planning of staff for insurance AR, to ensure efficient and proper billing, account follow-up, account collections, and reconciliation of patient accounts.
Coding Manager, Professional Bayhealth Medical Center IncCoding Manager, ProfessionalDover, DE$77,105.60–$119,537.60 / yearBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. General Summary: The Professional Coding Manager is responsible for overseeing the professional claims coding team and ensuring accurate, efficient coding of patient records for billing, compliance, and reimbursement purposes.
National Sales Manager Illinois Tool Works IncNational Sales ManagerDERemote$130,000–$150,000 / yearJob Requirements: • Bachelor degree required; MBA preferred • 5+ years of retail sales/marketing experience, including experience leading high-performing teams • Proven ability to influence customers • Ability to analyze sales data and determine appropriate actions to improve account position • Must be able to manage multiple priorities with highly effective follow through skills • Strong communication skills; both written and verbal • Strong interpersonal skills, including the ability to build and leverage connections for business success • Strong presentation skills; small informal groups as well as large groups • Must be able to lift 25 pounds • Must be able to drive a motor vehicle and maintain a clean driving record • Ability to travel up to 50%. Our products are positioned as market leaders and category leading brands encompassing wood to wood fastening systems (Paslode®), structural wood fasteners (GRK Fasteners), concrete anchoring systems (Tapcon®, Red Head®, Ramset®), underlayment screws (Rock-On®, Backer-On®), self-drilling screws (Teks®) and drywall anchoring systems (E-Z Ancor®).
Commercial Pricing Manager - Remote CSAA Insurance GroupCommercial Pricing Manager - RemoteDERemote$152,010–$168,900 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Responsible for human resources functions to include recruiting and interviewing prospective employees, conducting performance appraisals, recommending salary actions including promotions and terminations, and administering disciplinary procedures in conjunction with management, recognizing employee's achievements and counsels employees on performance issues, promotes growth and development of staff thorough coaching and mentoring, provides feedback and guidance to staff relative to productivity.