Working knowledge of strategies and testing of computer system programming and networking; TCP/IP over Ethernet networking; Microsoft and Novell operating systems; network software and strategies; and principles and techniques; techniques and procedures pertaining to installation and maintenance of vendor software and data communication systems; common office productivity and data processing programs; data storage and access methods and data base management systems; methods, principles, and practices as related to municipal operations and information systems; and the operation and care of computer and telephone equipment. Design, administer, and coordinate user access, user rights, and control network servers, systems, and software programs; design, develop, and modify programs for computer applications; install, repair, and maintain computer equipment, network systems, and software programs and upgrades; customize installed software to the specific requirements of the department.