Assistant Manager-Call Center Bank OZKAssistant Manager-Call CenterLittle Rock, ArkansasFull timeJob Purpose & Scope: Supervises call center support staff and provides guidance to ensure day-to-day operations within assigned Customer Care Center location(s) are managed according to established policy and procedure and all calls are handled effectively. In partnership with the Customer Care Quality Assurance team, performs quality assurance monitoring of call center activities and provides subsequent feedback and coaching as necessary.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)ArkansasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Supervisor Paschal Air, Plumbing & ElectricCall Center SupervisorSpringdale, ARTrack and report on key call center metrics (call volume, service levels, abandonment rate, average handle time, booking rate, etc) and understand how each impacts the overall customer experience. Jump in and personally take calls, chats, and emails alongside the team whenever call volume requires it — this role is expected to work the queue, not just manage it from the sidelines.
Call Center Specialist - Direct Hire ( No Contract) RemXCall Center Specialist - Direct Hire ( No Contract)Little Rock, ARFull timeOur representatives work every other Saturday and get 1 weekday off between Tuesday and Friday, if they are working Saturday for that week. RemX is seeking Call Center Customer Service Agents for a client located in Little Rock Arkansas.
NewCall Center Support I-1 J.B. HuntCall Center Support I-1Lowell, ArkansasKey Responsibilities : Answer inbound customer service calls and inquiries via the telephone, email, or chat; provide first-level response, troubleshoot issues, resolve basic technical problems, and redirect phone calls when appropriate. Under close supervision, this position will support internal and external clients and customers by routing phone calls, answering questions, and resolving basic problems, while providing first in class customer service.
NewCall Center Support I-1 J.B. Hunt Transport Services IncCall Center Support I-1Lowell, ARJob Description: Key Responsibilities: Answer inbound customer service calls and inquiries via the telephone, email, or chat; provide first-level response, troubleshoot issues, resolve basic technical problems, and redirect phone calls when appropriate. Job Summary: Under close supervision, this position will support internal and external clients and customers by routing phone calls, answering questions, and resolving basic problems, while providing first in class customer service.
Call Center Representative Doggett FreightlinerCall Center RepresentativeSpringdale, ArkansasThe ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries efficiently and professionally. Resolve customer issues by identifying problems, researching answers, and guiding customers through solutions.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)Little Rock, ARRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Full-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, ARRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCustomer Service Supervisor GFL Environmental, IncCustomer Service SupervisorBethel Heights, ArkansasAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.
NewCustomer Service Supervisor GFL Environmental Inc.Customer Service SupervisorBethel Heights, ARAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.
Full-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)ArkansasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
French Speaking Customer Service Representative MCIFrench Speaking Customer Service RepresentativeUNAVAILABLE, ARRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCustomer Service Supervisor GFL Environmental IncCustomer Service SupervisorARAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.
NewCustomer Service Representative - November 2026 Start - Inbound Only Principle Choice Solutions LLCCustomer Service Representative - November 2026 Start - Inbound OnlyLittle Rock, ARRemoteMake a Difference From Home At PCS, you're not just answering calls - you're helping Veterans access important information and support while building a rewarding career with a company that values service, teamwork, and professional growth. Please Note: This remote position is listed under Little Rock, AR; however, pay is based on the applicable Service Contract Act (SCA) wage determination for the county in which the associate actually resides and performs work.
Contact Center Customer Service Representative Mister Sparky Franchising SPE LLCContact Center Customer Service RepresentativeAR$15–$17 / hourIn this role, youll help schedule appointments, coordinate with internal teams, and ensure every customer interaction is handled with professionalism and care. About the Role We are looking for a reliable and customer-focused Customer Service Representative (CSR) to join our Customer Care team in Lowell, AR.
Call Center Specialist - Electronic Banking Bank OZKCall Center Specialist - Electronic BankingLittle Rock, ArkansasFull timeMinimum of two (2) years of work experience in a call center, retail, or other high-touch customer service position OR one (1) year of experience in the Bank OZK Customer Care or Retail Banking lines of business required. Job Purpose & Scope: Responsible for interacting and assisting customers on behalf of the Bank and providing information about products and services, responding to customer concerns, and processing customer requests.
CALL CENTER CLERK St Bernards HospitalCALL CENTER CLERKJONESBORO, ARShe/he also answers menu questions, reports process and quality issues to management, and reports potential patient nutrition concerns to a registered dietitian. Employees in this position must be familiar with all menu offerings, diet variations and specifics of what may be ordered by patients based on the diet order.
Remote Call Center Supervisor-Texas, Arkansas, or Oklahoma Secured AssistRemote Call Center Supervisor-Texas, Arkansas, or OklahomaTexarkana, ArkansasRemoteEnsures effective day-to-day supervision and leadership of CSRs consistently to deliver a positive borrower experience, accurately resolve borrower inquiries and achieve high quality assurance metrics. Provides a positive work environment by the reinformcement of the values, mission and vision of the organization and foster engaged, empowered employees with a sense of job performance, ownership and accountability.
Call Center Consumer Loan Specialist Bank OZKCall Center Consumer Loan SpecialistLittle Rock, ArkansasFull timeMinimum of two (2) years of prior banking or call center experience OR one (1) year of experience in the Bank OZK Customer Care or Retail Banking lines of business required. Job Purpose & Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, intake consumer loan application(s), responding to customer complaints, and processing customer requests.