TTECNewCall Center Team Leader - Supporting Volvo Cars TTECCall Center Team Leader - Supporting Volvo CarsMahwah, NJThe Volvo Tier 1 Team Leader is responsible for leading, coaching, developing, and motivating the Roadside team by responding to questions, providing guidance and direction, and demonstrating excellent leadership and interpersonal skills. The Team Leader ensures efficient performance of the team to provide world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints and addressing questions regarding their vehicle and more.
JobotNewHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSION JobotHospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSIONThe Bronx, NY$108,000–$117,800 / yearHospice Triage RN provides patient physical and psychosocial health systems assessments telephonically, supporting the Plan of Care, “Goals of Care” based on the patient’s and caretaker’s needs/wishes, and in coordination with plan developed/placed by the primary RN Case Manager for the patient. The ONSITE Call Center Triage RN is responsible for the emergent triaging of calls received from patients and/or caretakers to for the purpose of telephonically assessing their needs in order to treat emergent situations that have developed during the Call Center hours .
OptumNewRadiology Scheduler Call Center OptumRadiology Scheduler Call CenterMt Kisco, NY$16.15–$28.80 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.
OptumNewRadiology Scheduler Call Center/Practice Assistant OptumRadiology Scheduler Call Center/Practice AssistantMt Kisco, NY$16.15–$28.80 / hourSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.
GEICONewGEICO Customer Service Representative GEICOGEICO Customer Service RepresentativeBayville, NY$21.88–$34.60Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerHempstead, NY$25.37–$25.70 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Albert Einstein College of MedicineBi-lingual Clinical Interviewer Albert Einstein College of MedicineBi-lingual Clinical InterviewerBronx, New YorkTo do so, they must be able to walk up/down stairs in non elevator buildings, carry a laptop and/or study equipment), they will be required to communicate verbally and in writing in English and Spanish to non-English speaking study participants; POSITION RESPONSIBILITIES: Interview and screen potential participants in person or telephone utilizing Spanish and English; Administer consent forms and questionnaires utilizing Spanish and English. About Us: The Bronx clinic (funded $12+million) of the Hispanic Community Health Study is 1 of 4 national sites contracted by the government to recruit Hispanic Latino adults residing in the Bronx territory.
DARCARS Automotive GroupNewCustomer Service/ Call Center Representative DARCARS Automotive GroupCustomer Service/ Call Center RepresentativeEnglewood, NJFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent Community The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent CommunityFlorham Park, NJCommon Job Titles: We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.
MMC GroupNewSupervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
TransCore Partners LLCCall Center Manager TransCore Partners LLCCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Veolia Environnement SANewCall Center Customer Service Representative Veolia Environnement SACall Center Customer Service RepresentativeTeaneck, NJIt offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Blue Cross and Blue Shield AssociationNewCall Center Service Associate-7 Blue Cross and Blue Shield AssociationCall Center Service Associate-7Newark, NJ$47,961–$63,820 / yearThis compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience.
PhyNet Dermatology LLCNewPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY PhyNet Dermatology LLCPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYBrooklyn, NY$20–$21 / hourAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience.
SpectrumNewSupervisor, Customer Service SpectrumSupervisor, Customer ServiceFlushing, NYPeople who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. Knowledge of : Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures .
Vanguard DermatologyNewPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard DermatologyPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYBrooklyn, NY$20–$21 / hourAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience.
Prism Vision GroupCall Center Representative Prism Vision GroupCall Center RepresentativeTeaneck, New Jersey$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
MVP Health CareNewOutbound Call Center MVP Health CareOutbound Call CenterNY$24–$31.92 / hourYour key responsibilities: Execute outbound campaigns with a primary focus on driving member retention, while supporting quality objectives, welcoming new members to plan offerings, and achieving defined campaign-specific goals. Success in this role requires strong communication, problem-solving, and customer service skills, along with the ability to meet performance goals, collaborate across departments, and maintain accuracy and professionalism in all interactions.
Dal-TileShowroom Customer Service Rep II (FT) Dal-TileShowroom Customer Service Rep II (FT)Bethpage, New York$21.38–$26.78Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Butler Aerospace and DefenseCall Center Rep (salesforce exp needed) Butler Aerospace and DefenseCall Center Rep (salesforce exp needed)Clifton, NJ$19–$21 / hourButler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Metroplus Health Plan IncCall Center Representative I Metroplus Health Plan IncCall Center Representative INew York, NYAbout NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a comprehensive list of products including but not limited to: New York State Medicaid Managed Care. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Healths network includes over 27,000 primary care providers, specialists, and participating clinics.
Conduent IncNewProvider Relations - Call Center Associate Conduent IncProvider Relations - Call Center Associate$16–$18 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call Center NJ PEDIATRIC NEUROSCIENCE INSTITUTEFront Desk/Call CenterHackensack, NJScheduling new patient appointment requests on our website- obtain correct patient demographics and insurance information while scheduling with appropriate provider. · Schedule patient appointments- obtain correct patient demographics and insurance information while scheduling with appropriate provider.
Social Security AdministrationNewCall Center Representative - DHA Social Security AdministrationCall Center Representative - DHAQueens, NY$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Mavis Tire SupplyNewInbound Call Center Representative Mavis Tire SupplyInbound Call Center RepresentativeMillwood, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Charter CommunicationNewSupervisor, Customer Service Charter CommunicationSupervisor, Customer ServiceFlushing, NY$60,400–$116,200 / yearGrow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
Essen Medical AssociatesPatient Coordinator (Call Center) Essen Medical AssociatesPatient Coordinator (Call Center)Bronx, New York
Sun River Health IncNewEngagement Specialist of Call Center Behavioral Health Sun River Health IncEngagement Specialist of Call Center Behavioral HealthNew York, NY$21–$24.35 / hourIn addition, Sun River Health offers a Tuition Reimbursement Program for eligible employees that supports job-related coursework completed through accredited institutions, helping employees continue building their skills and advancing their careers. Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC) with support provided throughout the application process.
Rallye Motor CompanyCall Center Representative BDC - Acura Service Rallye Motor CompanyCall Center Representative BDC - Acura ServiceRoslyn, NY$55,000–$65,000The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Service Business Development Center (BDC) at our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
SpectrumNewCustomer Service Representative | Technical Support SpectrumCustomer Service Representative | Technical SupportFlushing, NYAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center .
DD SERVICES INCCall Center Representative (English-Spanish required) DD SERVICES INCCall Center Representative (English-Spanish required)Westbury, NYThis Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center. We are seeking a professional and personable Bi-Lingual Call Center Representative to join our team.
ConduentNewRemote Benefits Call Center Representative ConduentRemote Benefits Call Center RepresentativeNew York, NYRemoteGeographic RestrictionsWe are currently NOT hiring in the following geographies, included but not limited to:States: AK, CA, CT, HI, MA, IL, MT & NYMetro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DCPay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
Online RiverCall Center Communication Specialist Online RiverCall Center Communication SpecialistQueens, New York$26–$34 / hourCustomer Interaction: Engage with customers in a professional and courteous manner to address inquiries, resolve issues, and provide information about products and services. Documentation: Accurately document customer interactions, including inquiries, complaints, and resolutions in the customer relationship management (CRM) system.
Online RiverCall Center Representative Online RiverCall Center RepresentativeNew York, New York$28–$32 / hourTeam Collaboration: Work closely with other departments, such as technical support or billing, to ensure customer issues are resolved efficiently. Order Processing: Assist customers with placing orders, making changes to existing orders, or tracking order statuses.
ExlService Holdings IncCall Center Rep. ExlService Holdings IncCall Center Rep.NY$15–$18.50 / hourEXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates.
Tiburcio Vasquez Health Center IncMedical Assistant - Call Center Tiburcio Vasquez Health Center IncMedical Assistant - Call CenterUSA, NY$23.19–$25.34 / hourAbout TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.
Butler America Aerospace, LLC.Call Center Representative Butler America Aerospace, LLC.Call Center RepresentativeClifton, NJ$19–$21 / hourCall Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
LanceSoft IncCall Center Representative - EXP LanceSoft IncCall Center Representative - EXPClifton, NJFull timePrincipal Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Top skills: Customer service, professionalism, high volume environment. Answer incoming customer service calls, light scheduling of service requests Are there any must-have skills, strong “no’s,” or preferred qualifications?
Vertex Global SolutionsHiring Now: Customer Service Representative JO#26-00040 Vertex Global SolutionsHiring Now: Customer Service Representative JO#26-00040Bronx, NY$19–$19 / hourWe are seeking an experienced Customer Service Representative to support our Transportation and Operations teams in a fast-paced call center environment. Minimum 2 years call center / dispatch / high-volume customer service experience.
Madison Square Garden Sports CorpSupervisor Employee Service Center Madison Square Garden Sports CorpSupervisor Employee Service CenterNew York City, NY$75,000–$95,000 / yearThe Companys portfolio includes a collection of world-renowned venues - New Yorks Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. 3 years of experience in a customer service call center or HR help desk environment, with at least 1 year in a supervisory or lead role supporting teams in a fast-paced, service-driven setting.
Atlantic Auto GroupCustomer Service Appointment Coordinator (BDC) Atlantic Auto GroupCustomer Service Appointment Coordinator (BDC)West Islip, NY$40,000–$75,000 / yearAtlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities. The Service Appointment Coordinator, also known as Service BDC plays a critical role in the success of the dealership’s service department by managing customer communication and driving service appointments.
US Physical Therapy IncNewCall Center Per Diem- temp to hire staff US Physical Therapy IncCall Center Per Diem- temp to hire staffUniondale, NY$17–$20 / hourSchedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.
Central Jersey Medical CenterCall Center Representative Central Jersey Medical CenterCall Center RepresentativePerth Amboy, New JerseyAll employees of CJMC are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service in a professional and courteous manner. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.
Metroplus Health Plan IncCustomer Service Team Leader Metroplus Health Plan IncCustomer Service Team LeaderNew York, NY$53,000–$58,183 / yearThey will assist with the resolution of all customer services related issues that require supervisory intervention and will provide report/updates to supervisor(s) on all issues related to the department daily responsibilities. Proven experience in providing excellent service to customers in various healthcare related areas, (i.e., insurance, doctor's office, medical clinics) required.
Laz ParkingNewCustomer Service Representative Laz ParkingCustomer Service RepresentativeJersey City, NJPrimary duties include interacting with customers daily via phone and email to communicate helpful solutions to questions, respond to customer issues, and resolve complaints in a timely manner. Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral business.
Rallye Motor CompanyCall Center Representative BDC - Acura Sales Rallye Motor CompanyCall Center Representative BDC - Acura SalesRoslyn, NY$45,000–$65,000The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.
Philip Morris International U.S.Supply & Customer Service Quality Lead Philip Morris International U.S.Supply & Customer Service Quality LeadStamford, CTFull timeThe U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives.
Carlsbad TechNewRemote ROC Analyst II: Real-Time Call Center Optimizer Carlsbad TechRemote ROC Analyst II: Real-Time Call Center OptimizerNew York, NYRemote$41,600–$76,000 / yearThis role is crucial for monitoring call flow and managing resources to ensure optimal customer service. Carlsbad Tech is seeking a Resource Optimization Center (ROC) Analyst II to join their virtual team.