56 Results for

Telephone Interviewer Jobs in Ferndale, MI

Jobs

Rochester, MI16 days ago

$15–$19 Per Hour
Full-time
Employee

Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.

Dearborn, MI11 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Pontiac, MI5 days ago

$20.62–$24.12 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Troy, MI30+ days ago

$62,000–$70,000 Per Year

Assist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.

New!

Plymouth, MI3 days ago

We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

New!

Westland, MI3 days ago

Manage a daily workload of approximately 80-100 calls per day, depending on call complexity and case-by-case research requirements, troubleshooting issues related to prior authorization status, medication coverage, formulary questions, and pharmacy claim inquiries. * Navigate and utilize multiple software platforms simultaneously, including benefit tools, authorization systems, member databases, and communication logs, as well as meet and exceed performance metrics, including call quality, accuracy, productivity, customer satisfaction, and adherence to schedule.

New!

Highland Park, Michigan2 days ago

Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.

Highland Park, Michigan30+ days ago

New!

Southfield, MI4 days ago

In this role, you’ll help patients feel heard, supported, and connected to the care they need by providing exceptional service across multiple clinic locations. As the first point of contact for many patients, you’ll play a vital role in creating positive healthcare experiences through clear communication, empathy, and problem-solving.

Rochester Hills, MI10 days ago

$15–$19 Per Hour

Pontiac, MI30+ days ago

Full-time

They must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.

Southfield, MI30+ days ago

Remote

Full-time

Earn great income, work warm leads, and build a meaningful career helping families protect what matters most. eFund Insurance is hiring motivated Licensed Life Insurance Agents to join our high-performing sales team.

New!

Troy, MI3 days ago

We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals. Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) .

New!

Melvindale, MI3 days ago

Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Call Center duties Assists customers telephonically and non-telephonically with service and support issues.

Roseville, MI30+ days ago

Full-time

We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals.

Pontiac, MI9 days ago

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Pontiac, MI30+ days ago

Troy, MI30+ days ago

Performs a variety of member service tasks, including accurately processing account transfers, setting up automated services, assisting with account updates, processing loan payments, ordering debit/credit cards, and following up on fraud and dispute claims as needed to ensure member satisfaction. Member Focus: Builds strong member relationships (internal/external) by using active listening skills to gain insight into member needs, identifying opportunities to benefit the member, efficiently resolving problems, and providing superior quality service.

Plymouth, MI30+ days ago

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

New!

Auburn Hills, MI3 days ago

At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. We are currently seeking motivated candidates for a Full Time Call Center Representative position at our Home Office in Auburn Hills, MI.

New!

Auburn Hills, MI3 days ago

This role oversees Call Center Operations, Case Management Reporting & Analytics, and Buyback Operations, while serving as the primary liaison with the Legal Department for high-risk US matters, including Lemon Law, Arbitration and Magnuson-Moss claims. Analyze high-risk cases with Italy and the other Aftersales teams (Operations, Technical, Supply Chain, Warranty) by repair attempts, days down, critical models, to determine the most appropriate actions to take .

Southfield, MI16 days ago

We are seeking a compassionate, customer-focused, and highly organized Polish-Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast-paced, high-volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.

Troy, MI30+ days ago

$16–$19

We have administered specialty auto glass service programs since 1991, and our experienced team understands the detailed needs of car owners, Insurers, and glass service providers. We strive to always uphold to our 6 core values: Positive Attitude, Personal Integrity, Great Customer Service, Team Oriented, Make Work Fun, and Spark Change.

Highland Park, Michigan24 days ago

$18–$20 Per Hour

The Customer Service Representative is responsible for answering incoming calls and resolving service-related inquiries from both internal and external customers. This role requires strong communication skills, professionalism, and the ability to manage multiple tasks efficiently.

Detroit, Michigan30+ days ago

This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

New!

Troy, MI4 days ago

Verbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Westland, MI17 days ago

$15–$18

As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience. At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers.

Auburn Hills, MI30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. ØExcellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Auburn Hills, MI3 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Ø Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Lathrup Village, MI30+ days ago

$33,280–$40,560 Per Year

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. + Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problem .

Detroit, MI8 days ago

$15–$18

As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.

Beverly Hls, CA30+ days ago

Full-time

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .

Beverly Hls, CA30+ days ago

Full-time

As the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

Novi, Michigan19 days ago

The Pre-Approval Advisor (PAL Advisor) receives new Purchase leads to assist customers in obtaining a Pre-Approval for their purchase transaction. Disposition customer files appropriately depending on the interest and ability of customers to proceed with the loan origination process.

New!

Romulus, MI6 days ago

Receive incoming phone calls from clients and customers regarding delivery services; will be required to field inquiries in a number of areas such as billing issues, service issues, and scheduling issues. With 40+ locations across the U.S. and over 7 million annual shipments and deliveries, FIDELITONE manages resources, creates right-fit solutions, and optimizes supply chain processes to advance clients' business performance and profitability.

Farmington Hills, MI30+ days ago

Contractor

This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Develop and maintain strong business relationships with inter departments; continue to selfeducate on changes in policies and procedures that occur in other departments which could have an impact on department operations and the servicing of member/customers.

New!

Auburn Hills, MI6 days ago

Ensures orders received through phone, fax, email, EDI, or other means are processed accurately and timely, ensuring alignment with customer needs including assessing and delivering product packing requirements and most cost-effective method of shipment. Collaborates across the global organization as required, working with other customer service representatives, technical support, sales, field service, product and applications engineering to meet customer needs and deliver superior customer service.

New!

Farmington, MI3 days ago

What You'll Do** Handle inbound calls, outbound calls, chats, and online leads** Book appointments efficiently using the 3-day board* Deliver consistent service using the Six Steps of a Call* Support Home Care Club members with scheduling and renewals* Complete follow-up calls and administrative tasks as neededKPIs* Raw inbound call booking rate of 37%+* Average handle time between 3-4.5 minutes* Quality score of 80%+* Minimum of 35 inbound touches per dayWhat You Bring2-3 years of customer service or call center experience, strong communication and typing skills, Microsoft Office/Teams experience preferred, and a high school diploma or GED required. Big TaskProvide every customer with a delightful experience while booking jobs into the 3-day board and supporting the team's scheduling success.

DETROIT, MI18 days ago

Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Supports office team with the setup of monthly and business parking permits, reconciliation of accounts payable and accounts receivables, and preparation and maintenance of necessary records.

New!

Southfield, MI3 days ago

Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Hart Medical Equipment provides a full range of home care products and support services based on individual needs.

Detroit, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Farmington Hills, MI25 days ago

$45,000–$55,000 Per Year

After 34 years serving Farmington Hills and the surrounding Oakland County community, Jay Swindle – State Farm Agent is adding one person to our team. Our customers know us by name, and we take pride in building long-term relationships and providing clear, reliable service.

Troy, MI30+ days ago

$18–$19.50 Per Hour

New!

Wixom, MI6 days ago

1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred . We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.

Auburn Hills, MI30+ days ago

Contractor

Salesforce CRM experience Exposure to AI/automation implementations Knowledge of Genesys or telephony systems Core Skills Strong understanding of customer service processes and the operational impacts of system changes. Required Experience & Must‐Have Skills Education Bachelor's degree in Business Administration, Information Technology, Project Management, or a related field.

Livonia, Michigan30+ days ago

AAA Life is seeking to hire a Member Service Advocate that will be responsible for supporting all lines of insurance processing including: generating enrollments, providing exceptional customer service, and performing administrative tasks based upon member inquiries and requests. Responsible for handling member inquiries and providing resolution to problems that may require additional escalation in a way that reflects the Member Experience philosophy of Speed, Accuracy and Style.

New!

Dearborn, MI3 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: • Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Pontiac, MI30+ days ago

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Telephone Interviewer job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Telephone Interviewer Jobs in Ferndale, MI

Call Center Agent Bathworks Inc

Customer Care Representative TTEC

PATH 3.0 – Screening Field Interviewer Westat

Assistant Manager - Call Center Venteon

Call Center Representative TEKsystems

Call Center Representative (Must Have 2+ Years Experience) TEKsystems

Call Center Banking Specialist- Mid Shift Qualfon

Call Center Banking Specialist- Afternoons Qualfon

Polish-Speaking Call Center Specialist MyCareer+

ReBath - Call Center Agent Bathworks Inc

Call Center Assistant (Bilingual- Spanish) Honor Community Health

Life Insurance Agent - Call Center eFund Insurance & Financial Services, LLC

Call Center Agent Pinnacle GI Partners

Call Center Rep Global Channel Management

Customer Service Representative Manager C&C Heating & Air Conditioning

Entry Level Mortgage Call Centers United Wholesale Mortgage

Call Center Support Agent United Wholesale Mortgage

Inbound Call Center Associate United Wholesale Mortgage

Entry Level Mortgage Call Center United Wholesale Mortgage

Call Center Representative MSGCU

Customer Service Representative Masco Corporation

Call Center Representative - Full Time Genisys Credit Union

Customer Care Manager - Maserati Americas Stellantis

Bilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+

Customer Service Agents Sunroof Express

Customer Service Representative Ultimate Staffing Services

Customer Service Representative (Avis)- FT Avis Budget Group

Customer Service Representative BELFOR Group

Customer Service & Scheduling Coordinator Superior Fence and Rail

Associate Customer Service Representative TechDigital Corporation

Associate Customer Service Representative Omni Inclusive

Member Services Representative TEKsystems

Bilingual Call Center Agent - Detroit, MI, USA AnswerHero

Coordinator - Client Relations Center Hermes

Seasonal Coordinator - Client Relations Center Hermes

Loan Officer New American Funding

Customer Support Representative Fidelitone

Customer Services Specialist Apidel Technologies

Customer Service Representative ACE Controls

Customer Service Representative Thornton & Grooms

Command Center Specialist SP Plus Corporation

Customer Service Representative - Retail Hart Medical Equipment

Spanish Bilingual Limited Service Customer Service Representative Maximus

Licensed Customer Service Representative Insurance JUNIUS SWINDLE INS AGCY INC

Claims Customer Service Representative Masco Corporation

Customer Service Representative RobinAire

Project Manager - Contact Center V2Soft, Inc

Member Services Advocate AAA Life Insurance Company

French Bilingual Customer Care Representative (Hybrid in Dearborn) Percepta

Mortgage Customer Service Specialist United Wholesale Mortgage

Resume Resources