Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
NewCustomer Services Specialist CrossFire GroupCustomer Services SpecialistFarmington Hills, MIThis position is responsible for responding to inquiries, investigating concerns, explaining benefits and coverage, and ensuring members receive timely and accurate resolutions. The ideal candidate has recent customer service or call center experience, strong communication and problem-solving skills, and the ability to handle sensitive information with professionalism and empathy.
Call Center Supervisor YoungWilliams Child Support ServicesCall Center SupervisorLivonia, MIAnalyzes staffing levels and call center trends to ensure that staffing levels are efficient in order to maintain project goals and objectives and meet operational effectiveness. Communicates and follows up to ensure CSRs and Leads are fully informed of all new information related to procedures, customer needs and company related issues, changes or actions.
NewReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeJob Type: Full-timeSalary: $15.00 - $19.00 per hourBenefits:Dental insuranceHealth insurancePaid time offVision insuranceShift: 8-hour shift, some evenings, and weekends are requiredWork setting: In-personEducation: High school or equivalent RESPONSIBILITIESLead Generation Extraordinaire:Dive into outbound calls with zest to generate leads and discover potential customers.
Telecom Help Desk / Call Center Support Epitec IncTelecom Help Desk / Call Center SupportTroy, MI$38–$43 / hourNowHiring #Telecommunications #TelecomSupport #ServiceDesk #HelpDesk #TechnicalSupport #CallCenterJobs #ITSupport #MicrosoftTeams #VoIP #PBX #ServiceNow #CustomerSupport #RhodeIslandJobs #EpitecJobs #TechCareers #HiringNow #StateGovernmentJobs #TelecommunicationsTechnician #CareerOpportunity #LI-JE1. Additional responsibilities include assisting users with password resets, account lockouts, basic account provisioning, communicating service outages and maintenance updates, monitoring support queues, and contributing to knowledge base improvements.
Onsite Call Center Representative- Mid-Shift QualfonOnsite Call Center Representative- Mid-ShiftHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Onsite Call Center Representative- Afternoons QualfonOnsite Call Center Representative- AfternoonsHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Onsite Call Center Representative- Afternoons Qualfon, Inc.Onsite Call Center Representative- AfternoonsDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewCall Center Representative Ascensus LLCCall Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Customer Service Coordinator MedNational StaffingCustomer Service CoordinatorSylvan Lake, MI$18–$21 / hourQualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR. Qualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHADetroit, MI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Customer Service Specialist MedNational StaffingCustomer Service SpecialistFarmington Hills, MIIf you're passionate about providing outstanding customer service and making a difference in patients' healthcare experiences, we encourage you to apply today! If you have a passion for helping people, thrive in a fast-paced environment, and have experience in healthcare customer service or a call center, we'd love to hear from you!
Call Center Agent Great Dane Heating & Air ConditioningCall Center AgentClinton Township, Michigan$17–$21 / hourExcellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Customer Service Supervisor GFL Environmental, IncCustomer Service SupervisorSouthfield, MichiganAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.
Customer Service Supervisor GFL Environmental Inc.Customer Service SupervisorSouthfield, MIAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.
Customer Service Supervisor GFL Environmental IncCustomer Service SupervisorSouthfield, MIAnswer incoming calls from multiple branch locations while following individual branch procedures for taking payments, routing deliveries and services, enrolling customers in e-billing, new services, and cancellations. The Customer Service Supervisor will coordinate, direct, control and monitor the Corporate customer service duties at the home office and provide supervision and leadership to the customer service team.