A-Line Staffing Solutions LLCBenefits Customer Service Representative A-Line Staffing Solutions LLCBenefits Customer Service RepresentativePittsburgh, PA$16.50–$16.50 / hourOutbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build R. Benefits Customer Service Rep Responsibilities: Quickly build rapport and respond to speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful accurate timely manner.
A-Line Staffing SolutionsBenefit Enrollment Call Center Representative A-Line Staffing SolutionsBenefit Enrollment Call Center RepresentativePittsburgh, PA$16.50–$18 / hourExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.
A-Line Staffing Solutions LLCRemote Benefits Customer Service Representative A-Line Staffing Solutions LLCRemote Benefits Customer Service RepresentativePittsburgh, PARemote$16.50–$16.50 / hourQuickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message. · Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages! CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages!Pittsburgh, PennsylvaniaBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Bath Concepts Independent DealersConfirmation Call Center Manager Bath Concepts Independent DealersConfirmation Call Center ManagerPittsburgh, PAFull timeAs the Confirmation Call Center Manager, you will oversee daily call center operations, manage a team of representatives, and ensure appointments are scheduled and confirmed efficiently. Cousins Roofing, Siding & Decks is seeking an experienced Confirmation Call Center Manager to lead our call center operations in Pittsburgh, PA.
Cellular Sales Verizon Authorized RetailerNewCall Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeWarrendale, Pennsylvania$17–$25 / hourWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Dal-TileCustomer Service Rep - (FT) Dal-TileCustomer Service Rep - (FT)Pittsburgh, PennsylvaniaDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Oxford Solutions, IncCustomer Service Representative Oxford Solutions, IncCustomer Service RepresentativePittsburgh, PA$14–$15 / hourThis is a customer service position working onsite in a call center providing support to retail customers. Strong multi-tasking skills (working multiple tickets and issues).
NovaCare RehabilitationBilingual Customer Service Representative NovaCare RehabilitationBilingual Customer Service RepresentativeCanonsburg, PennsylvaniaJoin Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries.
NovaCare RehabilitationCustomer Service Representative NovaCare RehabilitationCustomer Service RepresentativeCanonsburg, PennsylvaniaResolve verbal and written patient account inquiries and escalate complex issues to Leads, Accounts Receivable, or supervisors when necessary. You’ll also play an active role in maintaining patient accounts, ensuring accuracy, and supporting quality control efforts.
A.C. CoyCall Center/Service Desk Manager- onsite in Pittsburgh, PA A.C. CoyCall Center/Service Desk Manager- onsite in Pittsburgh, PAPittsburgh, PennsylvaniaAct as a senior point of contact for escalations and critical issues, working directly with key customers to resolve concerns. Collaborate with cross-functional teams, including sales, marketing, IT, and new product development, to align service offerings with customer needs.
BlinkRxNewCustomer Service Representative BlinkRxCustomer Service RepresentativePittsburgh, PAWe value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage. Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus .
Pitt-Ohio Express, LLCCustomer Experience Associate Pitt-Ohio Express, LLCCustomer Experience AssociatePittsburgh, PAEffective and efficiently resolve customer issues and respond to customer questions regarding shipments; develop and maintain positive relationships with customers. Receive and accurately direct incoming telephone calls for PITT OHIO and associated companies.
TriceHealthcareNewOffice Administrative and Customer Support - Human Resource Specialist TriceHealthcareOffice Administrative and Customer Support - Human Resource SpecialistPittsburgh, PAPerform special projects as assigned and managed by a supervisor* Entry level position that will be directly supervisedMinimum Requirements/Qualifications:* Previous experience (1-2 years) in benefits, payroll, general human resources or customer service preferred* Experience working in a call center or HR shared service center preferred* Ability to interpret and communicate HR policies, procedures, and programs* Ability to deliver excellent customer care via telephone* Critical thinking, problem solving, and judgment skills* Service-oriented attitude and willingness to learn* Possess good listening skills and patience to work with all types of employees* Ability to maintain a positive attitude* Individual should have high energy with the ability to organize/prioritize workload* Spanish speaking skills a plusNon-Negotiable Hiring Criteria:* BA/BS or equivalent work experience directly attributable to human resources, benefits or payroll* Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment* Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint, experience using a HRIS data base and reporting applicationThis position has not been approved for relocation assistance The Solution Center HR Specialist is focused on providing effective and timely front-line customer service support for our employees, field Human Resources (HR) representatives and HR business partners. * Perform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail .
Oxford Solutions, IncCustomer Support Specialist- Bilingual Cantonese Oxford Solutions, IncCustomer Support Specialist- Bilingual CantonesePittsburgh, PA$22–$22 / hourOxford Solutions has a contract-to-hire opening for a Customer Support Specialist with bilingual fluency in Cantonese and English to join our client’s online healthcare team. Provide accurate support for healthcare and pharmacy programs; triage when needed.
Oxford Solutions, IncCustomer Support Specialist- Bilingual Vietnamese Oxford Solutions, IncCustomer Support Specialist- Bilingual VietnamesePittsburgh, PA$22–$22 / hourOxford Solutions has a contract-to-hire opening for a Customer Support Specialist with bilingual fluency in Vietnamese and English to join our client’s online healthcare team. Provide accurate support for healthcare and pharmacy programs; triage when needed.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativePittsburgh, PAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Macpower Digital Assets Edge Private LimitedHelp Desk Support (Product Support Representative) Macpower Digital Assets Edge Private LimitedHelp Desk Support (Product Support Representative)Murrysville, PA$23.66–$23.66 / hourThe Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations. Roles & Responsibilities: These data migration/installation activities include the following: Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.).
Wolfe, LLCSenior Solutions Architect, Customer Service Platform Wolfe, LLCSenior Solutions Architect, Customer Service PlatformPittsburgh, Pennsylvania$130,000–$150,000 / yearDeliver a technical execution plan for Customer Service modernization, including a Twilio platform roadmap and at least three prioritized AI use cases (e.g., intelligent self-service, agent copilots, automated QA) with defined business cases and KPIs endorsed by the executive team. Partnering with leadership across Customer Service, Product, Engineering, and Operations, this Architect will translate Twilio capabilities, AI tooling, and customer insights into measurable improvements in service quality, efficiency, and customer satisfaction.
Vision Benefits of America (VBA)NewMEMBER SERVICES SUPERVISOR Vision Benefits of America (VBA)MEMBER SERVICES SUPERVISORCarnegie, PARemote$50,000–$54,000EXPERIENCE: At least 3-5 years of full-time experience in a health-care or administrative role; 1-2 years of experience managing, coaching, team building and speaking in front of a large group through video calls; 1 -2 years of experience in a call center platform (Avaya, RingCentral, Genesys or similar). Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
UNAVAILABLECustomer Service Representative in Greensburg, Pennsylvania | Careers at Greensburg, PA UNAVAILABLECustomer Service Representative in Greensburg, Pennsylvania | Careers at Greensburg, PAGreensburg, PAHeadquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
LESLIES POOLMART INCService Dispatcher VPS LESLIES POOLMART INCService Dispatcher VPSNORTH VERSAILLES, PAPart timeFrom new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. This position serves as a central communication hub between customers, service technicians, delivery teams, and store personnel, ensuring a smooth and efficient service experience while delivering exceptional customer service.
Citizens BankNewCustomer Service Representative Citizens BankCustomer Service RepresentativePittsburgh, PAAs part of our dedicated team, you'll create positive interactions with our customers every day, whether that's delivering a memorable service experience, or helping to problem-solve an issue - they'll want to tell friends or family about the service they received as a customer. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.
Horizon Farm Credit, ACACustomer Care Specialist Horizon Farm Credit, ACACustomer Care SpecialistNew Stanton, Pennsylvania$42,600–$50,000Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
J.B. Hunt Transport Services IncCustomer Experience Representative - ICS J.B. Hunt Transport Services IncCustomer Experience Representative - ICSPittsburgh, PAJob Description: Key Responsibilities: • Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and growth • Monitor and support on-time delivery, damage-free services, and accurate billing • Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures • Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectations • Enter customer orders into the order management system to track loads and provide necessary information to operations teams • Obtain and document approval for accessorial charges and spot rates for assigned customers • Serve as a point of contact for customers regarding load updates and capacity availability. Preferred Qualifications: • Ability to effectively transmit, receive, and accurately interpret ideas through various mediums • Ability to adjust to new or changing assignments and processes • Ability to maintain composure under pressure • Ability to manage multiple priorities • Ability to maintain professionalism while dealing with difficult individuals • Sales focused • Ability to meet or exceed customer needs and expectations to provide excellent service • Embody a customer-centric mindset.
AgFirstCustomer Care Specialist AgFirstCustomer Care SpecialistNew Stanton, Pennsylvania$41,500–$50,000Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
ConnectiveRxSupervisor, Patient Support ConnectiveRxSupervisor, Patient SupportPittsburgh, Pennsylvania$47,600–$67,700 / yearService Orientation: Anticipates, identifies, and addresses the needs of customers or clients, sometimes before those needs are voiced; actively looks for ways to help people; ability to be thoughtful and empathetic to the needs of others; is prompt and courteous in ensuring that the customer's immediate needs or complaints are satisfied; focuses on improving the level of service provided to external and internal customers. Decision Quality: Ability to make appropriate, informed, and timely decisions while ensuring compliance with company policies, practices, and core values; uses a combination of analysis, knowledge, experience, and judgment to make decisions; makes effective decisions even in the absence of complete information; evaluates and prioritizes factors and weighs decisions in order to reach a sound and effective solution to a problem.
Macpower Digital Assets Edge LLCHelp Desk Support (Product Support Representative) Macpower Digital Assets Edge LLCHelp Desk Support (Product Support Representative)Murrysville, PAFull timeMarket foresight, learning agility and teaming Ability to deal with multiple tasks and conflicting priorities An action/problem solving orientation including independent thought process and independent learning Maintain software and computer technical expertise Outstanding Interpersonal and communication skills Ability to work within a team environment GROWTH: The successful candidate will: Define with their manager goals for personal and professional development Take accountability to execute their personal development plan to grow within current role and to prepare for future roles Minimum Qualifications: Minimum of an Associate's degree, Bachelor's degree preferred. Job Summary: Actual Job Title: Product Support RepresentativeSoftware Support Services The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations.