NewCall Center Representative University of Kansas Health SystemCall Center RepresentativeLiberty, MOTriages incoming calls to determine caller needs and manage the callers' expectations with the highest level of customer service and efficiency by utilizing all available software resources. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
Bilingual Telephone Interviewer (Spanish) Advance ServicesBilingual Telephone Interviewer (Spanish)Columbia, MOApply for this job by clicking the apply button, applying our website and selecting a branch near you or calling our office at (573) 361-5673. The Bilingual Telephone Interviewer role offers flexible shifts, including evenings and weekends, in a fast-paced, rewarding environment.
NewInsurance Risk interviewer Iconma LLCInsurance Risk interviewerMORespond to the needs and requests of clients, staff, and management in a professional and expedited manner. Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special training courses.
NewInterviewer, Ins Risk Iconma LLCInterviewer, Ins RiskMOResponsibilities: The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies. Respond to the needs and request of clients, staff and management in a professional and expedited manner.
NewInterviewer, Ins Risk Pride Technologies LLCInterviewer, Ins RiskLees Summit, MOThis applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Call Center Shift Supervisor The University of Kansas Health SystemCall Center Shift SupervisorLiberty, MissouriResponsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.
Call Center Customer Service ManpowerCall Center Customer ServicePerryville, MOFull timep> ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Call Center Lead Customer Service Representative (LCSR Hudson and Associates, LLCCall Center Lead Customer Service Representative (LCSRSt. Louis, MOThis position will assist citizens by providing parking citation information, determining appropriate action to resolve problems, answering inquires, maintaining database, scheduling adjudicator appointments, data entry, and other duties as assigned. Analyze citizens’ account, using E-TIMS to assist with questions and informing citizens on proper ticket penalty structure, payment dates and deadline, schedule adjudicator hearings.
Call Center Representative The University of Kansas Health SystemCall Center RepresentativeLiberty, MissouriTriages incoming calls to determine caller needs and manage the callers’ expectations with the highest level of customer service and efficiency by utilizing all available software resources. Preferred Education and Experience Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.
Customer Service Assistant Manager Tri-State Water, Power & AirCustomer Service Assistant ManagerCape Girardeau, MissouriCustomer Service Assistant Manager Cape Girardeau, MO | Leadership Role | Call Center Operations | Customer-Focused Help lead the team that drives the customer experience. This role will work closely with department leadership to keep the call center performing at a high level while ensuring customers receive a consistent, positive experience.
Call Center Representative - Remote Qureos IncCall Center Representative - RemoteKansas CityRemoteWe are searching for a polite (Part-time/full-time), professional Remote call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
NewService Team Coordinator (Renote Call Center) ChenMed LLCService Team Coordinator (Renote Call Center)St. Louis, MORemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for inbound customer service call handling related to patient scheduling, general inquiries and other patient service call interactions.
NewSupervisor - Call Center Realtime ResultsSupervisor - Call CenterMaryland Heights, MissouriRealtime Results brings a technology-centric approach to every business unit we run, powered by tools like our Open Door Solution, a mobile platform connecting field teams to back-office operations. Recall Results, our recall management division, helps clients reduce cost, gain efficiency, and grow revenue through recall management, call center support, and logistics services.
Call Center Manager (Greater St Louis, MO) Maximus IncCall Center Manager (Greater St Louis, MO)Saint Louis, MOMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeMORemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Associate - Investment & Retirement Services SGA Inc.Call Center Associate - Investment & Retirement ServicesO Fallon, MOAppropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding our firm, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Responsibilities : Responsible for servicing and supporting internal and/or external clients primarily through inbound and outbound phone calls and adhering to Know-Your-Customer (KYC) and Anti-Money Laundering (AML) procedures for our Investment and/or Banking clients.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestKansas City, MO$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceKansas City, MO$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Call Center Advisor EMCCall Center AdvisorKansas City, MissouriWhether you're just starting out or looking to grow your experience, this is your chance to step into a fast-paced, people-first environment where no two calls are the same and your impact is felt every single day. Troubleshoot issues, answer questions, and offer solutions that leave customers feeling heard and supported.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAKansas City, MO$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.