Supervisor - Telephone Survey and Support Operations (TSSO) NORC at the University of ChicagoSupervisor - Telephone Survey and Support Operations (TSSO)Chicago, Illinois$24–$28.50 / hourPart timeTSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. Serve as a role model to staff by providing on-site training, coaching, and support while consistently contributing to a positive work environment by being approachable and congenial in a high operational tempo environment.
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Supervisor - Telephone Survey and Support Operations (TSSO) NORCSupervisor - Telephone Survey and Support Operations (TSSO)Chicago, ILPosition Location Closes Supervisor - Telephone Survey and Support Operations (TSSO) Chicago - 300 E Randolph St July 02, 2026 Excited about leading a team to success? Position Location Closes Supervisor - Telephone Survey and Support Operations (TSSO) Chicago - 300 E Randolph St July 2, 2026 Excited about leading a team to success?
Patient Solutions Representative II (Healthcare Customer Service | Call Center) R1 RCM IncPatient Solutions Representative II (Healthcare Customer Service | Call Center)ILThe Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
NewOvernight Call Center Customer Service Representative Roto-Rooter Services CompanyOvernight Call Center Customer Service RepresentativeLombard, Illinois$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, IllinoisWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
NewOvernight Call Center Customer Service Representative Roto-Rooter Group IncOvernight Call Center Customer Service RepresentativeLombard, IL$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
NewRestaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Call Center Supervisor AdventHealthCall Center SupervisorHinsdale, IL$48,495.33–$90,192.84 / yearDemonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.
Call Center Representative Shirley Ryan AbilityLabCall Center RepresentativeChicago, IL$16.60–$27.45 / hourThe Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Call Center Representative will: Communicate with patients and clinicians via the telephone to evaluates patient needs to determine appropriate care provider or manage appointments.
Registry Call Center Representative Shirley Ryan AbilityLabRegistry Call Center RepresentativeChicago, ILThe Call Center Representative will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Call Center Representative will: Communicates with patients and clinicians via the telephone to evaluates patient needs to determine appropriate care provider or manage appointments.
AVP Customer Service Manager National Specialty Lending Old Second Bancorp IncAVP Customer Service Manager National Specialty LendingOakbrook Terrace, IL$69,000–$90,000 / yearManage Customer Service team phone activity by regularly monitoring and analyzing calls, understand customer service trends based on phone system and reports, and prepare weekly and monthly phone activity reports for management. The Customer Service Manager holds shared supervisory responsibility and plays a critical role in alleviating call volume pressure during all shifts while ensuring queue balance and service continuity throughout operating hours.
Customer Service Manager QC Industries, LLCCustomer Service ManagerWood Dale, ILThis role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment. nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
VP, Product Manager – Call Center Independence Pet GroupVP, Product Manager – Call CenterChicago, IllinoisRemoteEstablished in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. Representing the business at the executive level, this role translates strategic objectives into a clear transformation vision, measurable outcomes, and sustainable value creation, while providing decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, risk posture, and growth priorities.
Call Center Rep (Remote) City Colleges of ChicagoCall Center Rep (Remote)Chicago, ILRemote$47,573.54–$49,952.22 / yearReporting to the Call Center Manager, the Call Center Representative provides excellent customer service through the City Colleges of Chicago Call Center and delivers quality information and support to students and the general public who inquire about City Colleges of Chicago's academic/degree and non-degree programs and other enrollment, registration and retention services. Coaches students on educational planning by supporting them on curriculum choices and campus offerings, student policies, transferability of credits and financial assistance processes.
Call Center Agent Beacon MobilityCall Center AgentChicago, IllinoisThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
NewCall Center Scheduler-Incoming - Part Time Familia DentalCall Center Scheduler-Incoming - Part TimeSchaumburg, ILThe Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people.
Call Center/Patient Service Representative TCA Health IncCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BancorpSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IL$29.23–$38.94 / hourThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
NewCall Center Scheduler-Incoming- Full-Time Familia DentalCall Center Scheduler-Incoming- Full-TimeSchaumburg, ILThe Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportSchaumburg, ILp>To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAIL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center/Patient Service Representative TCA HealthCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified HealthCenter located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BankSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IllinoisThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Manager-Sales Bilingual Call Center AT&T IncManager-Sales Bilingual Call CenterChicago, IL$58,700–$88,100 / yearHave the opportunity to lead talented professionals, develop future leaders, and make a meaningful impact on millions of customer interactions by delivering exceptional customers experiences while driving results in a highly collaborative and engaging culture. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Licensed Customer Service Representative GallagherLicensed Customer Service RepresentativeRolling Meadows, IllinoisRemoteFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. They will possess at least one or more of the following skills: telephone customer service/retention/sales/inbound call center experience/Life and health Insurance License.
Patient Service Call Center Representative Christian Community Health CenterPatient Service Call Center Representativechicago, ILAdditionally, as a part of the patient's care team, the Patient Service Representative must be able to establish and maintain effective working relationships with patients, families and other internal/external customers; use computers and a variety of software; and manage multiple and sometimes competing tasks with frequent interruptions. Job Summary/Overview: Under the guidance of the Clinical Operations Manager, the Patient Service Representative is a part of the patient's care team that coordinates services by performing patient access, registration, scheduling, patient financial counseling, insurance verification, and appointment confirmation.
Call Center Specialist Physician Referrals AdventHealthCall Center Specialist Physician ReferralsHinsdale, IL$18.51–$29.62 / hourDemonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required]. Technological aptitude to master multiple programs and technologies, including CRM, telephony, electronic health records, and other potential systems [Required].
Call Center Specialist AdventHealthCall Center SpecialistHinsdale, IL$18.51–$29.62 / hourDemonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required]. Technological aptitude to master multiple programs and technologies, including CRM, telephony, electronic health records, and other potential systems [Required].
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Health & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General Consideration Millennium Trust Company, LLCHealth & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General ConsiderationOak Brook, ILRemoteThis position is responsible for partnering closely with accountholders calling our contact center to provide valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA, and others. The equipment that will be provided are: • Docking station • Headset • Keyboard • Laptop • Monitor • Mouse • Internet speed requirements: • Upload Speed > 20 Mbps • Download Speed > 100 Mbps • Must be able to hardwire an Ethernet cable to the internet modem/router.
Customer Service Manager nVeniaCustomer Service ManagerWood Dale, ILThis job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 **nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.
Entry Level Part-time Claims Call Center Specialist First Chicago Insurance CompanyEntry Level Part-time Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
Entry Level Claims Call Center Specialist First Chicago Insurance CompanyEntry Level Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterILRemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
NewNational Contact Center Manager Pet ButlerNational Contact Center ManagerPlainfield, ILFull timeFocus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities. Education and/or ExperienceHigh school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
Call Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Customer Service Team Lead Goldbelt IncorporatedCustomer Service Team LeadChicago, IL$110,000–$130,000 / yearSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Call Center Senior Representative NTT DATA Group CorpCall Center Senior RepresentativeChicago, IL$31,900–$47,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Call Center Senior Representative (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Claims Call Center Specialist First Chicago Insurance CompanyClaims Call Center SpecialistIL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Customer Service Representative I, II, III - Oakbrook Old Second National BankCustomer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourp>The Customer Service Representative positions, levels I, II and III are responsible for providing customer service support to external Freedom Road Financial customers on the telephone. Answer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner.
Contact/Call Center Representative, Records and Library ASRC Federal Holding CompanyContact/Call Center Representative, Records and LibraryILThe salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Agile Decision Sciences (ADS,) a subsidiary of ASRC Federal, is seeking a Call Center/Contact Center professional with one year of supervisory or "lead" experience and an associate or bachelor's degree.
Call Center Representative Bilingual Equiniti LtdCall Center Representative BilingualChicago, ILThe successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.