NewCall Center Agent JobotCall Center AgentCincinnati, OH$50,000–$65,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are looking for qualified Life Insurance Call Center Agent's to assist current and prospective policyholders by providing information about life insurance products, processing policy changes, answering questions, and resolving customer concerns.
NewPFS Call Center Representative - 40 hrs/wk, 1st shift Blanchard Valley Health SystemPFS Call Center Representative - 40 hrs/wk, 1st shiftFindlay, OhioRegularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications. Collects patient payments made over the counter, over the phone, and by mail daily; properly records all payment types (e.g., cash, check, debit, credit) and transactions into the computer system.
PFS Call Center Representative (PRN) Blanchard Valley Health SystemPFS Call Center Representative (PRN)Findlay, OhioRegularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications. Collects patient payments made over the counter, over the phone, and by mail daily; properly records all payment types (e.g., cash, check, debit, credit) and transactions into the computer system.
Field Interviewer - PACE Project Vital ResearchField Interviewer - PACE ProjectYoungstown, OHVital Research is seeking Field Interviewers in Cleveland, Ohio, to serve as independent contractors to conduct in-person interviews with older adults in our PACE survey projects that aim to improve participant satisfaction. Familiarity with older adults, nursing homes, assisted living, or adult daycare centers preferred.
Call Center Customer Service Representative - onsite : Cincinnati, OH Epik SolutionsCall Center Customer Service Representative - onsite : Cincinnati, OHCincinnati, OH$17 / yearFull timeThe role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. All employment decisions at Epik are based on business needs, job requirements and individual qualifications and merit, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other status protected by applicable law or regulations.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)OHRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentOHRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewCustomer Service Representative I (Call Center) Impact Community ActionCustomer Service Representative I (Call Center)Columbus, OHSpecific time will be spent educating customers on the Home Energy Assistance Program (HEAP), Community Service Block Grant Programs (CSBG), Percentage of Income Payment Program Plus (PIPP+) and other fuel fund and all other agency programs. Working Conditions and Physical Requirements:High-volume customer service office and/or call center environment serving low-income people in crisis; and managing calls for all Agency staff and programs.
Call Center Representative Spartan Plumbing, LLCCall Center RepresentativeDayton, OHFull timeSpartan Plumbing, LLC in Dayton, OH is actively seeking a reliable full-time Call Center Representative to be the first point of contact with our customers when answering phone calls. Your positive, friendly disposition comes through in all your interactions whether by phone, email, or text and is one of the reasons our clients enjoy doing business with us.
Customer Service Manager Logan A/C & Heat ServicesCustomer Service ManagerDayton, OHIt's an opportunity to shape the customer experience for a growing company while developing future leaders, improving operations, and implementing innovative technology that drives long-term success. You'll oversee a team of Customer Service Representatives, drive department performance, optimize customer service operations, and help implement AI-powered customer experience solutions that improve efficiency and customer satisfaction.
Customer Service Representative (Call Center) Logan A/C & Heat ServicesCustomer Service Representative (Call Center)Dayton, OH$17–$23As the first point of contact for our customers, you'll answer inbound calls, schedule HVAC and plumbing service appointments, provide outstanding customer support, and ensure every customer interaction reflects our commitment to excellence. We believe great customer service starts with great employees, which is why we invest in training, career growth, and creating a workplace where people enjoy coming to work.
NewCall Center Verification Specialist Equitas Health, Inc.Call Center Verification SpecialistColumbus, OH$20.43–$24.52 / hourPart timeWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. ESSENTIAL JOB FUNCTIONS: Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits.
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Big Sandy SuperstoreCALL CENTER CUSTOMER SERVICE REPRESENTATIVEFranklin Furnace, OHBy acting as a liaison between customers and service technicians, the Customer Service Rep will schedule, confirm and follow-up on service appointments, maintain accurate contact records and provide progress updates to ensure the efficient workflow on behalf of the service department. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner.
Call Center Customer Service Agent Fortuity Calling, LLCCall Center Customer Service AgentColumbus, OhioPay: $16-20/hr (varies by client and experience) Location: Onsite - 775 West Broad, Columbus, Ohio 43222 (Free parking + on a major COTA bus route) Note: This posting is used to recruit for multiple full-time, non-exempt Customer Service Representative positions, which may be either permanent or temporary/seasonal with a defined start and end date. Summary: Call Center Customer Service Agents interact with the client customers by addressing inquiries, resolving complaints, and assisting with account interactions.
Customer Service Representative (Guest Experience Call Center) Penzone SalonsCustomer Service Representative (Guest Experience Call Center)Dublin, OH$10–$20 / hourFull timeJob Duties: Answering phone calls for all salon locations; booking, canceling + confirming appointments; directing guests to appropriate departments when needed; must be familiar with all salon services in order to answer questions from guests; filling out paperwork for gift certificates, standing appointments, packages, and bridal parties. Position requires strong interaction with all salon personnel, handling or referring customer complaints and concerns in a tactful, professional manner.
Call Center Verification Specialist Equitas HealthCall Center Verification SpecialistColumbus, OhioWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. ESSENTIAL JOB FUNCTIONS: Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits.
Call Center Representative - Bilingual (English and Spanish)- Cincinnati OH - Locals Only Mango AnalyticsCall Center Representative - Bilingual (English and Spanish)- Cincinnati OH - Locals OnlyFairfax, OHThe role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. RATE: $18/hr on W2 General Function: The Call Center Customer Service Representative is responsible for handling customer telephone calls in English and spanish while delivering exceptional customer service.
Call Center / Customer Service Westside ToyotaCall Center / Customer ServiceNorth Olmsted, OhioParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Sales & Customer Service Call Center Specialist - OHIO Victoria's Secret & CoSales & Customer Service Call Center Specialist - OHIOKettering, OHWe are seeking enthusiastic, sales-driven, work-from-home Sales & Customer Service Call Center Specialists with expertise in exceptional customer service and sales skills to join our high-performing team. In this virtual phone role, you will create Customers for Life by recommending and selling our products, providing information, and prioritizing a one-call resolution for customers and store associate concerns.
NewAssistant Manager-Call Center Kenneth's Hair Salons & Day SpasAssistant Manager-Call CenterColumbus, OHAs Employee Owners, our Assistant Managers at Kenneth's are surrounded with support in all day-to-day operations as they develop skills in employee relations, deliver exceptional guest experiences, and support/lead operations in our Call Center. In this role, the Assistant Manager will serve as a primary point of contact for guests, assisting with appointment scheduling, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence.
NewManager of Call Center InhabitIQ IncManager of Call CenterMason, OHOur 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. The Manager of Call Center oversees the daily operations of the contact center, ensuring agents deliver timely, high quality support to Clients.
Customer Service Representative Airtron Heating & Air Conditioning - ColumbusCustomer Service RepresentativeColumbus, OH$17–$21 / hourFull timeAirtron Heating & Air Conditioning of Columbus in Columbus, OH is looking to hire a full-time Customer Service Representative to be the first line of communication for our customers and provide high-quality customer service. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations.
Call Center Supervisor Great Day Improvements: A Family of BrandsCall Center SupervisorTwinsburg, OhioFull timeSeeking people with supervisor experience in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist . As the Call Center Supervisor, you will be responsible for providing excellent customer service by offering helpful solutions to customers’ home improvement needs.
Call Center Supervisor Great Day Improvements LLCCall Center SupervisorTwinsburg, OHSeeking people with supervisor experience in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. Hands-on supervision of daily operations including scheduling, confirming, and monitoring productivity• Handling management activities such as interviewing, training, coaching employees, communicating performance issues with supervisor, and managing performance,• Identifying employee or customer needs and assisting the management team with creating solutions.•
Call Center Representative Ultimate Fitness Group, LLCCall Center RepresentativeRocky River, OHFemale Male X Decline to Self-Identify Race Ethnicity Hispanic or Latino White Not Hispanic or Latino Black or African American Not Hispanic or Latino Native Hawaiian or Other Pacific Islander Not Hispanic or Latino Asian Not Hispanic or Latino American Indian or Alaska Native Not Hispanic or Latino Two or More Races Not Hispanic or Latino Decline to Self-Identify Referral code from a current employee If no code provided, add their name instead. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Customer Service Representative 838134 StiversCustomer Service Representative 838134Akron, OHLocation & Schedule: This position is onsite in Akron, Ohio, and offers daytime hours from 8 AM to 5:30 PM with a half-hour lunch break. If youre ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more.
NewCustomer Service Representative 839408 StiversCustomer Service Representative 839408Akron, OHIf you are ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more. As a Call Center Representative, you will be responsible for: Making approximately 50 calls per day to potential clients or customers.
Remote Call Center Agent Morris Insurance AgencyRemote Call Center AgentAthensRemoteMajor Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software . Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software .
Customer Service Representative 838555 StiversCustomer Service Representative 838555Akron, OHIf youre ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more. This position is onsite in Akron, Ohio, and offers daytime hours from 8 AM to 5:30 PM with a half-hour lunch break.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Cincinnati, OHRemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
Service Call Center Associate McCluskey AutomotiveService Call Center AssociateCincinnati, OhioServing as the primary point of contact for customers with vehicle service inquiries, you will need to possess excellent communication and problem-solving skills to effectively assist customers. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
Call Center Agent Equitas Health, Inc.Call Center AgentColumbus, OH$17.79–$22.21 / hourPart timeWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Call Center Agent Equitas HealthCall Center AgentColumbus, OhioWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Inside Sales Agent (Call Center) Great Day Improvements LLCInside Sales Agent (Call Center)OHSeeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. The Bath Authority is a residential bathroom remodeling company and is a subsidiary of Great Day Improvements, a collection of some of the best home improvement companies in the nation.
EZConnect Regional Call Center Agent Southwest Ohio Regional Transit AuthorityEZConnect Regional Call Center AgentCincinnati, OHWorking knowledge of computers, CRM software, VoIP soft phones, and willingness to learn new systems (examples: COM system, Trapeze, TransitMaster, ezFare, OTP); headway data sheets, Microsoft office, internet, intranet and Outlook. Converse with customers verbally and/or electronically to determine destination, travel dates and times and accommodations required by answering incoming calls, retrieving emails, and responding to online chat messages from the EZConnect website/portal.
Call Center Representative Nesco Resource, LLCCall Center RepresentativeColumbus, OH$18–$20 / hourWe are seeking a customer-focused Small Engine and Parts Customer Support Representative to provide high-quality support via phone. This role handles warranty inquiries, technical support, and parts orders related to small engines and generators.
Call Center Representative Orangetheory - Franchise #0279Call Center RepresentativeROCKY RIVER, OHOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF).
UWD - Call Center Representative – Confirmation Specialist Great Day Improvements: A Family of BrandsUWD - Call Center Representative – Confirmation SpecialistBedford Heights, OhioFull timeThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. - Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.
Call Center Representative OrangetheoryCall Center RepresentativeRocky River, OhioOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Call Center Operator (2) INTRALOTCall Center Operator (2)Strongsville, OHGames Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations.
Confirmation Specialist (Call Center) Great Day Improvements LLCConfirmation Specialist (Call Center)OHSeeking people with experience in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. As the Confirmation Specialist you will play an important role in ensuring a quality experience for the customer and sales team for The Bath Authority, a subsidiary company of Great Day Improvements.
Customer Service Representative, Call Center - Blue Ash, OH Green DotCustomer Service Representative, Call Center - Blue Ash, OHOhioIn Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
Onsite Call Center Representative- Overnights Qualfon, Inc.Onsite Call Center Representative- OvernightsMansfield, OHThis role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support. 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus.
Call Center Specialist Champions Group HoldingsCall Center SpecialistCincinnati, OH$21–$24 / hourASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, Lex Cooling, Heating, Plumbing & Electrical, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products.
Contact Center Manager Digital Management LLCContact Center ManagerSharonville, OHDMI works with each client to understand their unique mobility needs and deliver fast, accurate and reliable support to their employees through our various ticketing services, live support and chat options for upgrades, new lines of services, MACDs and more. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe.
UWD Call Center Representative - Confirmation Specialist Great Day Improvements LLCUWD Call Center Representative - Confirmation SpecialistOHThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.
Calling Center Remedy Intelligent StaffingCalling CenterColumbus, OHThis role requires strong English communication skills, the ability to interact professionally with customers, and a basic understanding of light industrial environments to effectively support client needs. Support light industrial client needs by understanding basic warehouse, production, or assembly operations.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAOH$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center / Confirmation Representative Great Day Improvements: A Family of BrandsCall Center / Confirmation RepresentativeCincinnati, OhioFull timeFirst/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour Responsibilities: * Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.
Student Outreach Specialist (Call Center/Customer Service) AVEDA FREDRICS INSTITUTEStudent Outreach Specialist (Call Center/Customer Service)Loveland, OHDemonstrate unparalleled customer service by personalizing all communications with prospective students, taking ownership of the conversation outcomes, and ensuring positive results. Provide customer service to prospective Aveda Institute students through various support center functions, including conducting inbound and outbound calls, texting, and more.