Sr. Director, Enterprise Call Center Support - (Hybrid in Holland, OH) VelocitymscSr. Director, Enterprise Call Center Support - (Hybrid in Holland, OH)Holland, OHWorking closely with executive leadership and cross-functional partners, this role will build a high-performing, technology-enabled Call Center organization capable of supporting business growth while delivering exceptional experiences to Velocity''s enterprise clients. The Senior Director will lead the evolution of Call Center operations through workforce optimization, intelligent automation, AI-enabled customer support tools, advanced analytics, and process improvement, while personally owning the executive relationship with Velocity''s largest enterprise accounts.
Customer Service Representative (Call Center) Logan A/C & Heat ServicesCustomer Service Representative (Call Center)Dayton, OHYou'll be responsible for handling inbound customer calls, scheduling service appointments, answering questions, and helping resolve concerns while working closely with our technicians, dispatchers, and other departments. You'll answer inbound calls, schedule HVAC and plumbing service appointments, answer questions, and help homeowners get the service they need—all while representing a company that has been serving Ohio families for more than 50 years.
NewCommunication Center Representative (call center) TruPartner Credit UnionCommunication Center Representative (call center)Cincinnati, OHFull timeABOUT TRUPARTNER CREDIT UNIONOur organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Call Center RepresentativeTruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full-time Call Center Representative to communicate with members about plans and services.
Call Center Verification Specialist Equitas Health, Inc.Call Center Verification SpecialistColumbus, OH$20.43–$24.52 / hourPart timeWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. ESSENTIAL JOB FUNCTIONS: Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits.
Customer Service Manager Logan A/C & Heat ServicesCustomer Service ManagerDayton, OHIt's an opportunity to shape the customer experience for a growing company while developing future leaders, improving operations, and implementing innovative technology that drives long-term success. You'll oversee a team of Customer Service Representatives, drive department performance, optimize customer service operations, and help implement AI-powered customer experience solutions that improve efficiency and customer satisfaction.
Dividend - Operations Manager, Call Center Fifth Third BankDividend - Operations Manager, Call CenterCincinnati, OHSUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Develop call center systems by developing customer interaction and voice response systems, and voice networks; design user interfaces; develop and execute user acceptance test plans; planning and controlling implementations.
Call Center Customer Service Agent Fortuity Calling, LLCCall Center Customer Service AgentColumbus, OhioPay: $16-20/hr (varies by client and experience) Location: Onsite - 775 West Broad, Columbus, Ohio 43222 (Free parking + on a major COTA bus route) Note: This posting is used to recruit for multiple full-time, non-exempt Customer Service Representative positions, which may be either permanent or temporary/seasonal with a defined start and end date. Summary: Call Center Customer Service Agents interact with the client customers by addressing inquiries, resolving complaints, and assisting with account interactions.
NewCall Center Customer Service Representative BrandSourceCall Center Customer Service RepresentativeFranklin Furnace, OhioCUSTOMER SERVICE REPRESENTATIVE Call Center and Service Department Furniture Bedding Appliances and Home Decor Retailer Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
Customer Service Representative (Guest Experience Call Center) Penzone SalonsCustomer Service Representative (Guest Experience Call Center)Dublin, OHFull timeJob Duties:Answering phone calls for all salon locations; booking, canceling + confirming appointments; directing guests to appropriate departments when needed; must be familiar with all salon services in order to answer questions from guests; filling out paperwork for gift certificates, standing appointments, packages, and bridal parties. Looking for part-time or fulltime availability - open availability for weekdays, weekends or nights preferred Position is onsite at BASE ONE in Dublin, OH.Perks:$10-$20 Salon + Spa services40% off Salon + Spa products.
NewRoom Service Call Center Operator The Christ HospitalRoom Service Call Center OperatorCincinnati, OHResponsible for processing of Room Service meal requests, including compliance of meal with prescribed diet order and/or food allergies, preparing enteral feedings for distribution and providing excellent customer service. LICENSES REGISTRATIONS &/or CERTIFICATIONS: Obtains meal orders from patients and visitors via telephone and enters into the Health Touch diet office management system for processing.
NewService Team Coordinator (Renote Call Center) ChenMed LLCService Team Coordinator (Renote Call Center)Cincinnati, OHRemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for inbound customer service call handling related to patient scheduling, general inquiries and other patient service call interactions.
Call Center Customer Service Representative - Banking (Cleveland or Strongsville, OH locations) Third Federal Savings and Loan Association of Cleveland, MHCCall Center Customer Service Representative - Banking (Cleveland or Strongsville, OH locations)Cleveland, OH$18–$23 / hourAnswer inbound calls and assist customers with inquiries including checking, savings, certificates of deposit (regular and IRA), debit cards, online banking issues, as well as assisting with equity and mortgage servicing questions. This role is fully onsite and located at either of our locations: Strongsville Customer Care Center (18094 Royalton Road, Strongsville, Ohio 44136).
Call Center Verification Specialist Equitas HealthCall Center Verification SpecialistColumbus, OhioWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. ESSENTIAL JOB FUNCTIONS: Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits.
NewCustomer Service and Call Center Appliance CenterCustomer Service and Call CenterMaumee, Ohio$15–$16 / hourIf you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few.
NewRoom Service Call Center Operator The Christ Hospital Health NetworkRoom Service Call Center OperatorCincinnati, OHResponsible for processing of Room Service meal requests, including compliance of meal with prescribed diet order and/or food allergies, preparing enteral feedings for distribution and providing excellent customer service. Provides timely notification to nursing unit of prepared trays for insulin patients prior to delivering tray to the patient.
NewCall Center Manager Window Depot YoungstownCall Center ManagerYoungstown, OHFull timeExecute High-Impact Operations & LeadershipCommand Day-to-Day Logistics: Direct the entire workflow of the call center division, overseeing both aggressive outbound lead generation and high-volume inbound customer support. Call Center Manager Command the Inside Sales Engine | Mentor an Elite Team | Fuel Massive Branch GrowthAre you an elite, results-driven leader ready to take full command of a high-velocity customer outreach department?
Call Center Customer Service Representative - Banking (Cleveland Or Strongsville, OH Locations) Third FederalCall Center Customer Service Representative - Banking (Cleveland Or Strongsville, OH Locations)Strongsville, OH$18–$23 / hourAnswer inbound calls and assist customers with inquiries including checking, savings, certificates of deposit (regular and IRA), debit cards, online banking issues, as well as assisting with equity and mortgage servicing questions. This role is fully onsite and located at either of our locations: Strongsville Customer Care Center (18094 Royalton Road, Strongsville, Ohio 44136).
Customer Service Representative 838134 StiversCustomer Service Representative 838134Akron, OHLocation & Schedule: This position is onsite in Akron, Ohio, and offers daytime hours from 8 AM to 5:30 PM with a half-hour lunch break. If youre ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more.
Customer Service Representative 839408 StiversCustomer Service Representative 839408Akron, OHIf you are ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more. As a Call Center Representative, you will be responsible for: Making approximately 50 calls per day to potential clients or customers.
Customer Service Representative 838555 StiversCustomer Service Representative 838555Akron, OHIf youre ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more. This position is onsite in Akron, Ohio, and offers daytime hours from 8 AM to 5:30 PM with a half-hour lunch break.