63 Results for

Telephone Interviewer Jobs in Parkville, MD

Jobs

Towson, MD10 days ago

$24–$26 Per Hour

Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.

Baltimore, MD12 days ago

$20.29–$22.94 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Annapolis Junction, MD30+ days ago

Full-time

Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues. Key Responsibilities of the Call Center Representative:Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.

Middle River, MD30+ days ago

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

New!

Baltimore, MD1 day ago

$20–$21.59 Per Hour

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.

Annapolis Junction, MD30 days ago

Full-time

Key Responsibilities of the Outbound Call Center Representative:Make outbound calls to existing (and occasionally potential) customers to inform them about the status of their products or services. In this position, you will connect with current and potential customers, provide exceptional service, and contribute to our company's growth by promoting products and services.

Bethesda, MD30+ days ago

In this role, you'll be responsible for running the day-to-day IT support operation and leading the staff who handle user requests in the administration of telephone support and related services across all institutes of the NIH research community ensuring flawless, life-critical communication every hour of every day. Run the day-to-day IT support operations of the NIH Call Center, ensuring seamless administration of telephone support and related services across all NIH institutes.

Baltimore, MD30+ days ago

$16–$19.61 Per Hour

We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.

Bethesda, MD30+ days ago

In this role, you'll serve as the first point of contact for incoming communications—managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols. We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD.

Bethesda, MD30+ days ago

In this role, you'll serve as the first point of contact for incoming communications managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols. We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD.

Annapolis, MD24 days ago

$16–$18 Per Hour

Duties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.

Catonsville, MD30+ days ago

Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students.

Bethesda, MD30+ days ago

In this role, you'll serve as the frontline supervisor and technical escalation point for IT support operations—ensuring your team delivers accurate, timely, and protocol-driven service across every shift. Are you an experienced call center professional ready to step into a leadership role where your expertise directly supports life-critical communications?

Baltimore, MD16 days ago

Offers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance. • The Call Center Sales Representative’s success is measured by the individual’s ability to achieve key phone performance metrics including schedule adherence, call monitors and member survey results.

Baltimore, MD30+ days ago

Identify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.

Bethesda - Remote, MD30+ days ago

Remote

$17–$18 Per Hour

The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.

Greenbelt, Maryland30+ days ago

$18–$33.08 Per Hour

Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.

Clarksville, MD27 days ago

Employee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. The position also serves as the first point of contact for guests arriving at the dealership, greeting customers, checking them in for their appointments, and ensuring they are directed to the appropriate department.

Kensington, MD30+ days ago

Member Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone. Complete various operational tasks including but not limited to online account opening, loan applications, payment processing and bill pay activities.

Baltimore, Maryland8 days ago

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.

Ellicott City, MD30+ days ago

Full-time

We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.

Bethesda, MD28 days ago

Remote

Contractor

Analytical and interpretive skills Strong organizational Skills Good interpersonal skills Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed.

New!

Nottingham, Maryland4 days ago

$18–$23 Per Hour

Provide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.

New!

Baltimore, MD3 days ago

Required: A minimum of 2 years of customer service experience, medical office preferred* Preferred: Previous call center experienceAlso, all customer service, medical call center, or medical office experience is direct credit - 1 year is 1 year, no more 6 months. MAJOR DUTIES AND RESPONSIBILITIES:Communication* Receive inbound contacts (calls, emails, faxes, etc.) from patients and physicians requesting services.* Answers calls in a timely manner to assist with maintaining a high level of quality service.*

New!

Baltimore, MD3 days ago

You will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services .

Bethesda, MD30+ days ago

Knowledge of Health Information Privacy (ethical and legal considerations) • Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.

Columbia, MD18 days ago

As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.

Baltimore, MD30+ days ago

Require excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Compliance, Policy, and Procedure • Coordinate appointments for patients needing multiple types of healthcare services.

New!

Cockeysville, MD5 days ago

$18–$20 Per Hour

This position plays a critical role in supporting our customers, scheduling service appointments, maintaining accurate records, and ensuring a positive customer experience from the first phone call through project completion. Through strategic growth, including the acquisitions of Harr Well Drilling in 2016 and Jones Well Drilling in 2022, Carroll Water has become a recognized leader in the water treatment, well drilling, and pump service industries.

Woodlawn, MD30+ days ago

Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods. As partners in our team's success, we offer a comprehensive compensation structure that includes competitive base salaries, performance-based incentives, spot bonuses, referral bonuses, and more.

Linthicum, Maryland30+ days ago

$17–$19 Per Hour

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.

Millersville, Maryland30+ days ago

As an essential member of our team, you will be responsible for handling incoming inquiries, making outbound calls, assisting with appointment management, administrative duties and customer service needs. About AUTO SENSE :Auto Sense is a family owned and operated small business that specializes in being a dealership alternative to the automotive repair industry.

Millersville, MD30+ days ago

As an essential member of our team, you will be responsible for handling incoming inquiries, making outbound calls, assisting with appointment management, administrative duties and customer service needs. Assisting service advisors with phone calls and relaying communications between technician, client and service advisor.

New!

York, PA3 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business.

Downtown Baltimore, MD30+ days ago

$36,500–$65,000

You must be comfortable making outbound calls and receiving inbound calls daily of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales. Inside Sales Representative responsibilities are: Finding new sales opportunities through telephonic sales techniques.

Owings Mills, MD30+ days ago

Remote

Chesapeake Specialty Care is seeking a customer-focused and detail-oriented Call Center Representative to join our centralized scheduling and patient support team serving patients across multiple specialty practices throughout the Baltimore metropolitan area. Join a team committed to delivering high-quality specialty care while enjoying the flexibility of a primarily remote role designed specifically for professionals living in the Baltimore metropolitan community.

Baltimore, MD30+ days ago

Full-time

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .

New!

Baltimore, MD3 days ago

Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. Meet SSA telephone coordinators in their respective department locations to survey, suggest, and coordinate telephone service to permit the maximum use of TDM & VoIP voice services .

Baltimore, Maryland17 days ago

Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. Meet SSA telephone coordinators in their respective department locations to survey, suggest, and coordinate telephone service to permit the maximum use of TDM & VoIP voice services .

York, PA30+ days ago

Your responsibilities also include using computers to manage customers' trip reservations, resolving issues, handling fare collections, assisting at the transfer center with face to face customer service and contributing to community outreach. As a Customer Service Representative at rabbittransit, you're not just answering phone calls; you're helping people plan their trips, providing service information and resolving any problems passengers may encounter.

York, PA30+ days ago

New!

Baltimore, MD3 days ago

$57,914–$83,107.50 Per Year

Collaborate with multiple stakeholders across Ingka connected to the area of expertise to be able to update Resolutions Generalists on range changes, processes, and ways of working; as well as to secure that RCMP perspectives continuously influence relevant processes and are represented in all relevant forums. • Share knowledge, news and ways of working connected to the area of expertise, to enable Resolutions Generalists to always have a customer mindset and secure a great remote customer experience, thus building trust in the IKEA brand.

Baltimore, MD30+ days ago

Remote

$17–$19 Per Hour

Must have a associates or Bachelors or cpat Cpat certified is a plus Skills: Requires detailed working knowledge and demonstrated proficiency in multiple payers application billing and or collection processes, with particular focus on billing specifically. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Baltimore, MD30+ days ago

Full-time

The Manager, Contact Center (CC) (also known as Customer Service Manager) is responsible for overseeing the daily operations of a high volume Contact Center (CC) providing expertise and customer service support to primarily Customer Care Representative staff. Proficient computer skills and in depth knowledge in Microsoft (MS) Outlook, Word, Excel, PowerPoint, customer service software, CRM tools and other databases.

Aberdeen, MD30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Bethesda, MD30+ days ago

Remote

$17–$18 Per Hour

Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed.

New!

Fort Meade, MD5 days ago

Remote

$16.77–$18.27 Per Hour

Your specific assignments will vary based on contract needs, but will generally fall within the following areas: Call Center & Customer Service:You'll support a professional, high-responsiveness call center fielding phone calls and electronic inquiries from the security community with a goal of resolving issues at the first point of contact. Ability to demonstrate a working knowledge of National Security Databases including the JPAS, DISS, CATS, e-QIP, DCII, DPS, OPM, SII, CVS and PIPS personnel security applications / systems.

New Carrollton, MD30+ days ago

About Transdev: Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com.

New!

York, PA3 days ago

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. Uses computerized phone management software to route incoming and outgoing calls using multiple communication methods between visitors, callers, staff, patients, and patients' families.

York, PA17 days ago

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

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Telephone Interviewer Jobs in Parkville, MD

Call Center Specialist Indotronix International Corporation

PATH 3.0 – Screening Field Interviewer Westat

Call Center Representative BrightKey, Inc

Entry Level Customer Service Representative (Call Center) The Panther Group

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.

Outbound Call Center Representative BrightKey, Inc

Call Center Supervisor ITCON Services

Account Service Representative (Call Center) - Outbound Part-Time Municipal Employees Credit Union of Baltimore, Inc.

Call Center Operator - Overnights ITCON Services

Call Center Operator ITCON Services

Call Center Representative (Hybrid) Clearway Pain Solutions

Virtual Service Representative (Call Center, on site) - Part Time Community College of Baltimore County

Call Center Lead Operator ITCON Services

Call Center Sales Representative Municipal Employees Credit Union of Baltimore, Inc.

Contact Center Customer Service Representative ITCON Services

SGS-Service Center Representative eTeam Inc.

Call Center Coordinator Prism Vision Group

Receptionist/Appointment Coordinator Call Center Jim Coleman Honda

Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit Union

Call Center Operator - Healthcare Mercy Medical Center

Call Center Operator Laurel Dental Office

SGS-Service Center Representative Apidel Technologies

Call Center Sales Representative Mariner Finance

Customer Service Representative Chase Brexton Health Care

Call Center Associate Professional Moving & Storage

Call Center Agent Zimmerman Associates Inc

Customer Service Representative American Pest

Customer Service Representative Chase Brexton Health Services Inc

Customer Service Representative Carroll Water

Customer Service Analyst (Tier 1) / Bilingual (Spanish) - (Part-time) Tria Federal

Customer Service Representative-2nd shift Roto-Rooter Services Company

Assistant Service Manager AUTO SENSE

Assistant Service Advisor BOS-QUAS AUTOMOTIVE INC., T/A Auto Sense

Customer Service Representative Shentel

Inside Sales/Call Center CALL FOR ALL CALL CENTER GROUP LLC

Call Center Representative (Baltimore metro area locals only) - Centralized Scheduling & Patient Support Chesapeake Specialty Care

TRICARE Customer Service Rep-Alaska residents TriWest Healthcare Alliance

Customer Service Order (CSO) Technician - Baltimore, MD VetJobs

Customer Service Order (CSO) Technician Tyto Athene, LLC

York Customer Service Rep. - PT rabbittransit

Dauphin Customer Service Rep. Part-Time rabbittransit

IKEA Call Center Resolutions Specialist I Ingka External

Healthcare Customer Service Representative- FULLY REMOTE Masco Corporation

ADA Certification Contact Center Manager Medical Transportation Management

Spanish Bilingual Limited Service Customer Service Representative Maximus

Claims Examiner - Liability eTeam Inc.

Personnel Security Assistant (On-Site) iWorks Corporation

Dispatcher Transdev North America Inc

On-Call and Switchboard Operator I - Ephrata Part Time - Nights Wellspan Health

Customer Service Representative in York, Pennsylvania | Careers at York, PA UNAVAILABLE

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