27 Results for

Telephone Interviewer Jobs in Rouse, KY

Jobs

New!

Louisville, KY3 days ago

In an effort to help improve the customer service experience and streamline the appointment scheduling process for our patients, Baptist has created the Patient Connection Hub, a state-of-the-art healthcare call center. Agents are trained to field calls from patients to their Baptist Health Medical Group providers across the state to schedule appointments, complete referrals, retrieve medical records, and provide other services.

Louisville, KY30+ days ago

The hub is a one-stop experience designed to streamline patient and provider communication.1st shift hoursPaid trainingPosition will be transitioning to Work-from-Home after set criteria has been metThis position is for the Patient Connection Hub located at 1901 Campus Pl, Jeffersontown, KY 40299.Position ResponsibilitiesWorks in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner. Preferred SkillsPrior medical office experience or prior call center experiencePrior experience in pre-registration and/or schedulingcall center, customer serviceIf you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Fort Knox, Kentucky30+ days ago

Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Louisville, KY30+ days ago

The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.

Elizabethtown, KY30+ days ago

Full-time

In this role, you'll manage both incoming and outgoing calls related to healthcare questions, delivering exceptional service with professionalism, empathy, and efficiency. Assist with questions about affordability support, enrollment, program details, and consent processes.

Louisville, KY30+ days ago

New!

Louisville, KY3 days ago

We provide high-quality tuxedos and suits through a simple, technology-driven rental and purchase experience designed to make formalwear easy and accessible. What we are looking for in our Customer Service Representatives:Skilled customer service representative with the ability to answer customers by phone, email, and social media platforms .

Fort Knox, Kentucky30+ days ago

Remote

New!

Louisville, KY3 days ago

In this role, you will serve as the communication hub between drivers, customers, and operations teams, helping maintain efficient service, timely trip completion, and smooth day-to-day operations. What We're Looking for as a Transportation Dispatcher: Previous experience in dispatching, transportation, logistics, customer service, call center operations, or fleet management preferred.

Louisville, KY23 days ago

Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.

Louisville, KY30+ days ago

Permanent schedule once successful completion of training will be 930am-6pm (5101 Jefferson Commerce Blvd. Work location & type (Onsite / Hybrid / Remote): HYBRID (They will be onsite for training for the first 4-6 weeks.

New!

Louisville, KY3 days ago

Working with the usages and protocols of emergency notification, Conveyant Teledirectory, patient location, public address systems, and the security dispatch radio you will gain essential knowledge to assist with interdepartmental and community, communication and safety. As a PBX operator you will learn skill sets that will aid you in dealings with professional, emergency/disaster dispatch, information assessment, call connectivity, data entry, and interpersonal relations situations that will prepare you for success in any emergency dispatch or call center career.

Louisville, Kentucky30+ days ago

Remote

We specialize in life, final expense, and mortgage protection coverage—offering agents the flexibility, tools, and support to succeed in a high-impact career. In this fully remote, 100% commission-based role, you'll engage with clients, guide them through the insurance process, and provide top-tier service and support.

New!

Louisville, KY3 days ago

We are currently seeking individuals with experience in customer service who do not shy away from providing an exceptional experience to our customers while assisting with the formalwear details for their weddings and special events! George created the company in 2014 to provide high-quality tuxedo and suit rentals, competitively priced, and in the most convenient way possible - shipped directly to your door.

KY30+ days ago

Remote

17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.

Louisville, KY30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Shelbyville, KY30+ days ago

What You'll Do: Day in the Life - Every day you answer calls, chat requests and emails from our external and internal customers to assist them with general account questions, debit cards, online banking and fraud working within a fast-paced call center environment. You will help clients by verifying account information, assisting with transactions, educating them on German American products and services, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.

New!

Louisville, KY3 days ago

The CRI Support Manager is responsible for leading the day-to-day operations of Creative Realities' (CRI) Support organization, overseeing Tier 1 and Tier 2 support teams in a 24/7 environment. Reporting to the Director of Support, the Support Manager will drive team performance, accountability, and operational excellence while maintaining a strong focus on customer experience.

Louisville, Kentucky30+ days ago

Responsibilities: The Pre Service representative sets the patient’s expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers. The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification.

Louisville, KY26 days ago

$45,760–$75,000

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team. Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.

Louisville, KY30+ days ago

Shift: Job Description Summary: The medical receptionist is responsible for answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MD's with hospital consults, obtain medical records when possible. The receptionist will work closely with medical staff to ensure all patients are provided with quality care.

KY30+ days ago

Remote

Stay focused and attentive during high-volume, back-to-back call periods Handle pressure and emotionally complex conversations with calm and professionalism Welcome regular feedback and coaching as opportunities to grow and improve Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality Are eager to use their bilingual fluency to support essential services in real time Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work. Quiet, comfortable, and distraction-free work environment Desktop or laptop computer (Windows or Mac) with at least 16GB RAM Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) - no cellular data or hotspot connections Computer no older than 5 years with a functioning webcam Windows 10 or newer / macOS Big Sur (OS 11) or newer.

KY30+ days ago

Remote

Provide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Spanish, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).

KY30+ days ago

Remote

Provide consecutive interpretation services between English and Vietnamese across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Vietnamese, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).

Elizabethtown, KY24 days ago

They also are responsible for providing agent assistance, maintaining social media, and other additional administrative tasks that support Sun Tan City as well as other Glow Brands locations. The E-Services Customer Service Representative is responsible for handling incoming interactions from customers and salons dealing with a myriad of issues.

Elizabethtown, KY30+ days ago

Full-time

In this role, you'll manage both incoming and outgoing calls related to healthcare questions, delivering exceptional service with professionalism, empathy, and efficiency. We're looking for a Call Center Representative to provide excellent service to healthcare professionals and patients.

Louisville, KY30+ days ago

Huntington Learning Center is looking for a passionate individual to lead our tutoring center by connecting with families, schools, and organizations to help students achieve success. As the Center Manager, you’ll manage daily operations while leading outreach efforts to grow enrollments and build a positive impact in the community.

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Telephone Interviewer Jobs in Rouse, KY

Healthcare Call Center Representative Scheduler Baptist Health

Medical Call Center Representative Scheduler Baptist Healthcare System Inc

Remote Call Center Representative MCI Military Recruitment

Patient Relations Specialist, Call Center Bennett and Bloom Eye Centers

Pharmaceutical Call Center Representative North South Consulting Group

Patient Relations Specialist, Call Center Eye Care Partners Career Opportunities

Customer Service Representative - Full Time Generation Tux

Remote Customer Service Representative MCI Military Recruitment

Transportation Dispatcher zTrip KY

Customer Service Representative | Technical Support SPECTRUM

Customer Service Representative Lancesoft

PBX Operator Full Time Days Baptist Health

Customer Service & Sales Representative Rustman Agency

Customer Service Specialist Generation Tux

Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.

Spanish Bilingual Limited Service Customer Service Representative Maximus

Contact Center Agent German American Bancorp, Inc.

Customer Support Manager Creative Realities

Pre-Service Representative, Days Norton Healthcare

Business Development Specialist City Wide Facility Solutions

Medical Receptionist, Medicine Gastroenterology, Outpatient Center, 8a-5p University of Louisville Physicians Inc

Remote Bilingual Interpreter TransPerfect Inc

Remote Bilingual Interpreter (English <> Spanish) TransPerfect Inc

Remote Bilingual Interpreter (English <> Vietnamese) TransPerfect Inc

Customer Support Representative Glow Brands Corporate

Call Center Representative North South Consulting Group

Center Manager (Marketing & Outreach) Huntington Learning Center East Louisville

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