Baptist HealthNewHealthcare Call Center Representative Scheduler Baptist HealthHealthcare Call Center Representative SchedulerLouisville, KYIn an effort to help improve the customer service experience and streamline the appointment scheduling process for our patients, Baptist has created the Patient Connection Hub, a state-of-the-art healthcare call center. Agents are trained to field calls from patients to their Baptist Health Medical Group providers across the state to schedule appointments, complete referrals, retrieve medical records, and provide other services.
Baptist Healthcare System IncMedical Call Center Representative Scheduler Baptist Healthcare System IncMedical Call Center Representative SchedulerLouisville, KYThe hub is a one-stop experience designed to streamline patient and provider communication.1st shift hoursPaid trainingPosition will be transitioning to Work-from-Home after set criteria has been metThis position is for the Patient Connection Hub located at 1901 Campus Pl, Jeffersontown, KY 40299.Position ResponsibilitiesWorks in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner. Preferred SkillsPrior medical office experience or prior call center experiencePrior experience in pre-registration and/or schedulingcall center, customer serviceIf you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
MCI Military RecruitmentRemote Call Center Representative MCI Military RecruitmentRemote Call Center RepresentativeFort Knox, KentuckyRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Bennett and Bloom Eye CentersPatient Relations Specialist, Call Center Bennett and Bloom Eye CentersPatient Relations Specialist, Call CenterLouisville, KYThe Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
North South Consulting GroupPharmaceutical Call Center Representative North South Consulting GroupPharmaceutical Call Center RepresentativeElizabethtown, KYFull timeIn this role, you'll manage both incoming and outgoing calls related to healthcare questions, delivering exceptional service with professionalism, empathy, and efficiency. Assist with questions about affordability support, enrollment, program details, and consent processes.
SPECTRUMCustomer Service Representative | Technical Support SPECTRUMCustomer Service Representative | Technical SupportLouisville, KYExperience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.
Eye Care Partners Career OpportunitiesPatient Relations Specialist, Call Center Eye Care Partners Career OpportunitiesPatient Relations Specialist, Call CenterLouisville, KYThe Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
Generation TuxNewCustomer Service Representative - Full Time Generation TuxCustomer Service Representative - Full TimeLouisville, KYWe provide high-quality tuxedos and suits through a simple, technology-driven rental and purchase experience designed to make formalwear easy and accessible. What we are looking for in our Customer Service Representatives:Skilled customer service representative with the ability to answer customers by phone, email, and social media platforms .
zTrip KYNewTransportation Dispatcher zTrip KYTransportation DispatcherLouisville, KYIn this role, you will serve as the communication hub between drivers, customers, and operations teams, helping maintain efficient service, timely trip completion, and smooth day-to-day operations. What We're Looking for as a Transportation Dispatcher: Previous experience in dispatching, transportation, logistics, customer service, call center operations, or fleet management preferred.
LancesoftCustomer Service Representative LancesoftCustomer Service RepresentativeLouisville, KY$15Permanent schedule once successful completion of training will be 930am-6pm (5101 Jefferson Commerce Blvd. Work location & type (Onsite / Hybrid / Remote): HYBRID (They will be onsite for training for the first 4-6 weeks.
MCI Military RecruitmentRemote Customer Service Representative MCI Military RecruitmentRemote Customer Service RepresentativeFort Knox, KentuckyRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Rustman AgencyCustomer Service & Sales Representative Rustman AgencyCustomer Service & Sales RepresentativeLouisville, KentuckyRemoteWe specialize in life, final expense, and mortgage protection coverage—offering agents the flexibility, tools, and support to succeed in a high-impact career. In this fully remote, 100% commission-based role, you'll engage with clients, guide them through the insurance process, and provide top-tier service and support.
Baptist HealthNewPBX Operator Full Time Days Baptist HealthPBX Operator Full Time DaysLouisville, KYWorking with the usages and protocols of emergency notification, Conveyant Teledirectory, patient location, public address systems, and the security dispatch radio you will gain essential knowledge to assist with interdepartmental and community, communication and safety. As a PBX operator you will learn skill sets that will aid you in dealings with professional, emergency/disaster dispatch, information assessment, call connectivity, data entry, and interpersonal relations situations that will prepare you for success in any emergency dispatch or call center career.
Generation TuxNewCustomer Service Specialist Generation TuxCustomer Service SpecialistLouisville, KYWe are currently seeking individuals with experience in customer service who do not shy away from providing an exceptional experience to our customers while assisting with the formalwear details for their weddings and special events! George created the company in 2014 to provide high-quality tuxedo and suit rentals, competitively priced, and in the most convenient way possible - shipped directly to your door.
CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistKYRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeLouisville, KYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
German American Bancorp, Inc.Contact Center Agent German American Bancorp, Inc.Contact Center AgentShelbyville, KYWhat You'll Do: Day in the Life - Every day you answer calls, chat requests and emails from our external and internal customers to assist them with general account questions, debit cards, online banking and fraud working within a fast-paced call center environment. You will help clients by verifying account information, assisting with transactions, educating them on German American products and services, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
Creative RealitiesNewCustomer Support Manager Creative RealitiesCustomer Support ManagerLouisville, KYThe CRI Support Manager is responsible for leading the day-to-day operations of Creative Realities' (CRI) Support organization, overseeing Tier 1 and Tier 2 support teams in a 24/7 environment. Reporting to the Director of Support, the Support Manager will drive team performance, accountability, and operational excellence while maintaining a strong focus on customer experience.
Norton HealthcarePre-Service Representative, Days Norton HealthcarePre-Service Representative, DaysLouisville, KentuckyResponsibilities: The Pre Service representative sets the patient’s expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers. The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification.
TransPerfect IncRemote Bilingual Interpreter (English <> Spanish) TransPerfect IncRemote Bilingual Interpreter (English <> Spanish)KYRemoteProvide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Spanish, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
TransPerfect IncRemote Bilingual Interpreter TransPerfect IncRemote Bilingual InterpreterKYRemoteKey Responsibilities: • Provide consecutive interpretation services between English and Russian/Portuguese/Vietnamese across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. Required Qualifications: • High school diploma or equivalent (required); college education preferred • Fluency in English and Russian/Portuguese/Vietnamese, with B2+ proficiency or higher • Ability to pass a language and interpreting skills assessment • Minimum of 6 months of call center, customer service, or interpreting experience • Strong verbal communication, bilingual accuracy, and ethical decision making • Proven ability to think clearly and act professionally in fast moving, emotionally complex situations • Strong sense of professional responsibility, integrity, and time management • Comfortable with assertive communication and session control • Basic computer skills, including typing and MS Office navigation • Quiet, distraction-free workspace conducive to active listening and sustained concentration • Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
TransPerfect IncRemote Bilingual Interpreter (English <> Vietnamese) TransPerfect IncRemote Bilingual Interpreter (English <> Vietnamese)KYRemoteProvide consecutive interpretation services between English and Vietnamese across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Vietnamese, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
North South Consulting GroupCall Center Representative North South Consulting GroupCall Center RepresentativeElizabethtown, KYFull timeIn this role, you'll manage both incoming and outgoing calls related to healthcare questions, delivering exceptional service with professionalism, empathy, and efficiency. We're looking for a Call Center Representative to provide excellent service to healthcare professionals and patients.
Glow Brands CorporateCustomer Support Representative Glow Brands CorporateCustomer Support RepresentativeElizabethtown, KYThey also are responsible for providing agent assistance, maintaining social media, and other additional administrative tasks that support Sun Tan City as well as other Glow Brands locations. The E-Services Customer Service Representative is responsible for handling incoming interactions from customers and salons dealing with a myriad of issues.
City Wide Facility SolutionsBusiness Development Specialist City Wide Facility SolutionsBusiness Development SpecialistLouisville, KY$45,760–$75,000The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team. Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.