Bilingual Survey Interviewer (English/Spanish) ICF International, IncBilingual Survey Interviewer (English/Spanish)Reston, VARemote$25,968–$44,146 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted effective health policy interventions.
Bilingual Survey Interviewer (English/Spanish) ICFBilingual Survey Interviewer (English/Spanish)Reston, VirginiaRemotePay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. As a Survey Researcher at ICF, you’ll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted effective health policy interventions.
Bilingual (Spanish/English) Interviewer Virginia Commonwealth UniversityBilingual (Spanish/English) InterviewerRichmond, VAIn addition to conducting telephone interviews in Spanish, the data team member will be trained in, and responsible for, the following activities: Quantitative and qualitative data entry. The Survey and Evaluation Research Laboratory (SERL) is seeking a highly-reliable, self-driven, Spanish-speaking applicant to join its Data Team.
Bilingual (Spanish/English) Interviewer Commonwealth of VirginiaBilingual (Spanish/English) InterviewerRichmond, VAIn addition to conducting telephone interviews in Spanish, the data team member will be trained in, and responsible for, the following activities: Quantitative and qualitative data entry. The Survey and Evaluation Research Laboratory (SERL) is seeking a highly-reliable, self-driven, Spanish-speaking applicant to join its Data Team.
Call Center Specialist notifyMDCall Center SpecialistChesapeake, VAFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Overnight Call Center SpecialistsCall Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers.
Call Center Operations/Customer Service Supervisor - Hybrid in Virginia Beach, VA Sentara HospitalsCall Center Operations/Customer Service Supervisor - Hybrid in Virginia Beach, VAVirginia Beach, VirginiaWe offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.
Call Center Outbound Team Lead Massanutten Current OpeningsCall Center Outbound Team LeadVirginia Beach, VirginiaHelp grow team members through informal coaching that encourages all employee’s personal development, growth, and teamwork and that also encourages co-worker recruitment efforts to achieve desired staffing levels throughout the department and company. This position will work in conjunction with the Outbound Team Manager and assist in the daily management of the team including but not limited to training and on-boarding, coaching, customer service, and general day-to-day operational functions.
Call Center Operations / Shift Lead STRUCTION SOLUTIONSCall Center Operations / Shift LeadQuantico, VA$17–$19 / hourThe Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
VA Call Center Remote Customer Service Representative Vimo, Inc.VA Call Center Remote Customer Service RepresentativeRichmond, VARemoteGetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
NewService Team Coordinator (Renote Call Center) ChenMed LLCService Team Coordinator (Renote Call Center)Richmond, VARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for inbound customer service call handling related to patient scheduling, general inquiries and other patient service call interactions.
Call Center Manager (On-Site) F.H. FurrCall Center Manager (On-Site)Manassas, VirginiaFull timeThe Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)VirginiaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Supervisor - Northern Virginia - Hamaker Court Children's HospitalContact Center Supervisor - Northern Virginia - Hamaker CourtVirginiaPlease note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
Call Center Representative - Northern Virginia (VE26081141VA) The Bowen Group - VEOCCCall Center Representative - Northern Virginia (VE26081141VA)Chantilly, VAFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Contact Center Supervisor - Northern Virginia - Hamaker Court Children's National HospitalContact Center Supervisor - Northern Virginia - Hamaker CourtVA$58,344–$97,240 / yearPlease note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
NewSr. Associate, Travel Call Center Quality Operations Capital OneSr. Associate, Travel Call Center Quality OperationsMcLean, VirginiaCoaching & Development: Oversee the end-to-end feedback loop by ensuring all quality-identified gaps trigger timely agent coaching; monitor coaching completion, track performance trends, and partner with site leadership to drive remediation through targeted action plans. You will own the integrity of our QA rubric, facilitate global calibrations, and leverage data-driven insights to close the feedback loop between Quality, Operations, and Training, ensuring consistent, elevated servicing as we scale.
Call Center Manager (On Site) FH FurrCall Center Manager (On Site)Manassas, VAThe Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams.
Call Center Representative- San Antonio-TX, Arlington VA, Salt Lake City, UT, Shepherdstown, WV, Columbia-SC, Murfreesboro TN, Nashville TN, The Bowen Group Inc.Call Center Representative- San Antonio-TX, Arlington VA, Salt Lake City, UT, Shepherdstown, WV, Columbia-SC, Murfreesboro TN, Nashville TN,Chantilly, VAFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Call Center Remote Customer Service Representative GetInsuredCall Center Remote Customer Service RepresentativeRichmond, VARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.
NewMedical Call Center Representative The Children's ClinicMedical Call Center RepresentativeFredericksburg, Virginia$14–$16 / hourPosition Summary The Medical Call Center Representative serves as a primary point of contact for patients and families, handling incoming and outgoing calls with professionalism, accuracy, and compassion. This role is responsible for appointment scheduling, patient communication, message management, and basic clinical intake support while ensuring a positive patient experience.