Bowhead / UIC Technical ServicesNewCall Center/Help Desk Technician III Bowhead / UIC Technical ServicesCall Center/Help Desk Technician IIIDahlgren, VAThe selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. Bowhead iscurrently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our end-users in Dahlgren, VA.
GEICOCustomer Service Representative GEICOCustomer Service RepresentativeFredericksburg, VAOur teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. Our paid training program lasts approximately 5 months and is designed to help you build the skills needed for success in the Customer Service Representative role.
Davron LLCNewPlant Specialist & Customer Service Coordinator Davron LLCPlant Specialist & Customer Service CoordinatorAlexandria, VAPLANT SPECIALIST | CUSTOMER SERVICE COORDINATOR | HORTICULTURE | GARDEN CENTER | NURSERY | GREENHOUSE | LANDSCAPE OPERATIONS | PLANT PURCHASING | VENDOR COORDINATION | MANAGE360 | PLANT IDENTIFICATION | ALEXANDRIA VA. This is a unique opportunity for a plant-savvy customer service professional to combine horticultural knowledge, vendor coordination, administrative support, and landscape operations while receiving hands-on training from the current employee transitioning toward retirement.
GEICOGEICO Customer Service Representative GEICOGEICO Customer Service RepresentativeNorfolk, VA$20.65–$25.81Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
HonorVet TechnologiesInterviewer HonorVet TechnologiesInterviewerMartinsville, VARemoteJob Description: Deliver scripted multiple-choice questions over the telephone and accurately record responses, often using a computer-aided telephone interviewing (CATI) system. Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerVirginia Beach, VA$17.91–$18.14 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
The Bowen Group - VEOCCCall Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA) The Bowen Group - VEOCCCall Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA)Chantilly, VAThe Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program.
Zim Integrated Shipping ServicesNewCustomer Service Representative - Call Center Zim Integrated Shipping ServicesCustomer Service Representative - Call CenterVirginia Beach, VAThis role is responsible for the issuance of export bookings, questions regarding Imports (Arrival Notice, Last free Day, container status), Release and Documentation (Shipping Instructions, Correctors, Release). divh2Customer Service Representative - Call Center/h2pThe Customer Service Representative - Call Center will be responsible for the initial contact with our import and export customer.
Massanutten ResortNewCall Center Outbound Team Lead Massanutten ResortCall Center Outbound Team LeadVirginia Beach, VAThis position will work in conjunctionwith the Outbound Team Manager and assist in the daily management of the team including but not limited to training and on-boarding, coaching, customer service, and general day-to-day operational functions. Help grow team members through informal coaching that encourages all employee's personal development, growth, and teamwork and that also encourages co-worker recruitment efforts to achieve desired staffing levels throughout the department and company.
The Michelle Martin GroupNewCustomer Service Representative (Call Center) The Michelle Martin GroupCustomer Service Representative (Call Center)Chesapeake, VAAbout The Michelle Martin Group (MMG): The Michelle Martin Group (MMG) is a leading staffing and recruitment solutions provider, dedicated to connecting talented individuals with rewarding opportunities across various industries. Your helpful communication skills and ability to problem solve quickly and efficiently will assist in providing a positive experience for callers.
STRUCTION SOLUTIONSCall Center Operations / Shift Lead STRUCTION SOLUTIONSCall Center Operations / Shift LeadQuantico, VA$17–$19 / hourThe Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
massanuttenNewCall Center Outbound Team Lead massanuttenCall Center Outbound Team LeadVirginia Beach, VAThis position will work in conjunction with theOutbound Team Manager and assist in the daily management of the team including but not limited to training and on-boarding, coaching, customer service, and general day-to-day operational functions. Business Process ManagementWorking in conjunction with Team Leaders and management staff in our Virginia Beach, Virginia office, help ensure all team and agent processes align with existing policies and operating procedures for the office.
Sunrise Senior LivingNewResident Billing Call Center Agent Sunrise Senior LivingResident Billing Call Center AgentMcLean, VirginiaRemote$3–$5 / hourThis may involve processing Move-Ins, Move-Outs, submitting resident refunds, submitting Friends & Family requests, monitoring APIM activity, collecting supporting paperwork, and having an in-depth knowledge of the billing process so that the Resident Billing Call Center Agent can serve as the Resident Billing subject matter expert (SME) and examine supporting documentation and determine if it’s sufficient for processing. Account research and documentation: When necessary, work with community leaders to collect & maintain paperwork electronically, ensure paperwork is accurate and complete to comply with internal audit controls, access billing systems to review resident accounts as necessary, research and explain charges, process payment information and document call details accurately.
Lingo StaffingCustomer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingCustomer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
Lingo StaffingBilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingBilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Bilingual Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Bilingual Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
Sparks GroupCall Center Customer Support Representatives Sparks GroupCall Center Customer Support RepresentativesRichmond, VAEvaluate complex transportation variables—including pricing, timing, volume, and equipment availability—to execute client-specific shipping requirements under management guidance. Conduct comprehensive research into airline schedules, line-haul options, and geographic service areas to design the most economical and time-sensitive routing.
Transdev North America IncCustomer Service Representative - Call Center Transdev North America IncCustomer Service Representative - Call CenterArlington, VAAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Talentwise LLCCustomer Service Specialist (Future Contract Opportunity) Talentwise LLCCustomer Service Specialist (Future Contract Opportunity)Arlington, VAThe Customer Service Specialist provides frontline support to residents and stakeholders by handling high volumes of service requests, resolving inquiries, and coordinating responses across multiple departments. The position operates in a fast-paced environment and requires strong communication, problem-solving, and multitasking skills to ensure timely and effective resolution of customer needs.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Richmond, VACompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
ITCON ServicesContact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeVienna, VAIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
Kastle SystemsOC Call Center Operator I (FT) Kastle SystemsOC Call Center Operator I (FT)Falls Church, VirginiaKastle Operations Call Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally.
Info Gain ConsultingNewHelp Desk Support, Call Center Support Alexandria, Virginia Remote Type Info Gain ConsultingHelp Desk Support, Call Center Support Alexandria, Virginia Remote TypeAlexandria, VARemotePosition: Help Desk Support, Call Center Support Location: Alexandria, VA Work Environment: On-site with potential for authorized telework Clearance Required: Secret Status: Funded Info Gain Consulting is currently seeking an exceptional Help Desk Support Call Center Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services contract. To be eligible for this position, candidates must have a Secret clearance and possess U.S. Citizenship without the need for sponsorship, both now and in the future.
ITCON ServicesCall Center Training Manager ITCON ServicesCall Center Training ManagerVienna, VAThis role ensures that Customer Service Representatives (CSRs), supervisors, and support staff are fully trained to deliver accurate, consistent, and high-quality customer service across all communication channels, while complying with DOL policies, federal regulations, and contract requirements. The Training Manager is responsible for designing, developing, implementing, and managing the comprehensive training program for all contact center personnel supporting the DOL National Contact Center (NCC).
Glasser and Glasser, P.L.C.Consumer Resolution Specialist (Call Center) Glasser and Glasser, P.L.C.Consumer Resolution Specialist (Call Center)Norfolk, VAJob Description: The Consumer Resolution Specialist is responsible for working with consumers to develop payment plans and resolutions for outstanding debt. Resolve consumers concerns and respond to complaints with professionalism in a manner that satisfies the consumer and de-escalates the situation.
ITCON ServicesCall Center QA Manager ITCON ServicesCall Center QA ManagerVienna, VAThe QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). Support training & coaching: Work with operations and training teams to address skill gaps and improve performance.
F.H. FurrSales Call Center Supervisor F.H. FurrSales Call Center SupervisorManassas, VirginiaAre you ready to lead a dynamic team in a high-energy Sales Call Center, where every appointment set paves the way for exceptional customer experiences? If you're ready to lead our Sales Call Center and play a key role in driving performance and delivering outstanding customer experiences, we want to hear from you.
Quadrant IncCall Center Administrative Assistant Quadrant IncCall Center Administrative AssistantFalls Church, VAThe Administrative Coordinator-Call Center candidate's duties include but are not limited to the following: Will respond to a high volume of phone calls, emails and support tickets and will provide support with inquiries from medical examiners and commercial drivers. Verifying provider credentials to onboard new medical providers for compliancy.
notifyMDNewCall Center Specialists notifyMDCall Center SpecialistsChesapeake, VAUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
AndersenNewCall Center Agent AndersenCall Center AgentChesapeake, VAIf you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants.
Qwalifize LLCCall Center Operators/ Dispatchers Qwalifize LLCCall Center Operators/ DispatchersLeesburg, VA$18–$28 / hourWe are seeking dedicated Call Center Operators / Dispatchers to provide emergency communication services, including receiving, prioritizing, and dispatching emergency and non-emergency calls for fire, rescue, and other public safety services. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
ConduentNewBenefits Call Center Representative ConduentBenefits Call Center RepresentativeChesapeake, VA$29,640–$37,050 / yearIn addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. As a Benefits Call Center Representative, you'll support customers by answering inbound calls related to defined benefit pension plans and retirement programs.
Luxury Bath TechnologiesCall Center Representative Luxury Bath TechnologiesCall Center RepresentativeFredericksburg, VAFull timeYou will contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and handle inbound calls from advertising campaigns. Join a team of professionals, earn a strong income, and make a positive impact by helping homeowners improve their homes.
Iron Bow TechnologiesNewCall Center Analyst 3 Iron Bow TechnologiesCall Center Analyst 3Manassas, VA$22–$24 / hourThis role s is responsible for providing customer-facing support consisting of end-user initial setup, troubleshooting, and training for devices of various sorts including connection and applications. Have the customer empathy, patience, and tenacity to work with non-technical end-users until they truly become independent and able to perform basic device functions on their own .
ITCON ServicesCall Center Technical Lead ITCON ServicesCall Center Technical LeadVienna, VAThe Technical Lead is responsible for the overall technical architecture, implementation, operation, and maintenance of all contact center systems and infrastructure supporting the DOL National Contact Center (NCC). Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network).
MCI Military RecruitmentRemote Call Center Representative MCI Military RecruitmentRemote Call Center RepresentativeNaval Station Norfolk, VirginiaRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
ITCON ServicesCall Center Operations Manager ITCON ServicesCall Center Operations ManagerVienna, VAThe Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.). Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat).
CCSNewCall Center Rep ON SITE - Roanoke, VA CCSCall Center Rep ON SITE - Roanoke, VARoanoke, VirginiaBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions— is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
DBS Staffing Services, Inc.Customer Service Representative (ON SITE) DBS Staffing Services, Inc.Customer Service Representative (ON SITE)Virginia Beach, VA$39,520–$45,760DBS Staffing Services, Inc. is seeking a Customer Service Representative to join one of our client companies located in an industrial park near the Little Creek-Fort Story Base in Virginia Beach. Your responsibilities will include addressing inquiries, resolving issues, ensuring a professional and positive customer experience, and providing support in the office whenever needed.
Addison GroupBilingual Call Center Representative Addison GroupBilingual Call Center RepresentativeTysons, Virginia$24–$25 / hourProvide inbound phone and online support during core business hours, maintaining availability during assigned shifts. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward.
STRUCTION SOLUTIONSSatellite Contact Center Task Lead / Site Coordinator STRUCTION SOLUTIONSSatellite Contact Center Task Lead / Site CoordinatorQuantico, VA$18–$19 / hourThe Satellite Contact Center Task Lead serves as the single point of contact for technical oversight, administration, staffing coordination, and Government interface support at the Camp Lejeune or Camp Pendleton satellite Contact Center. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.
I-66 EXPRESS MOBILITY PARTNERS LLCCustomer Service Supervisor I-66 EXPRESS MOBILITY PARTNERS LLCCustomer Service SupervisorManassas, VirginiaOnce completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system. In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate and maintain the express lanes on Interstate 66 Outside the Beltway.
ITCON ServicesCall Center Genesys Administrator ITCON ServicesCall Center Genesys AdministratorVienna, VAThis role ensures delivery of 24/7 automated customer service capabilities, including IVR, voice recognition, and text-to-speech systems, enabling efficient self-service (Tier 0) and seamless integration with live agent support. The Genesys IVR Administrator is responsible for the design, development, configuration, implementation, and maintenance of Interactive Voice Response (IVR) and voice automation solutions within the DOL National Contact Center (NCC).
Hampton Roads TransitNewCustomer Service Manager Hampton Roads TransitCustomer Service ManagerNorfolk, VAAbility to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region.
Transportation District Commission of Hampton RoadsCustomer Service Manager Transportation District Commission of Hampton RoadsCustomer Service ManagerNorfolk, VARequired Knowledge, Abilities and Skills Essential to Job Functions: • Ability to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills. Software applications: • Microsoft Office • CAD-AVL • Mobile Fare Payment • ID Card Database • Avaya Call Management System Supervisor • Avaya Phone System • Interactive Voice Response System • Passenger Information Displays • Public Address System • MailChimp.
AECOMOnsite Transportation Monitoring Operator/Call Center AECOMOnsite Transportation Monitoring Operator/Call CenterFairfax, VAThe routine responsibilities of this position include, but are not limited to: **TECHNICAL RESPONSIBILITIES:** + Use software and applications to control and monitor various Intelligent Transportation Systems devices located along freeways, such as closed-circuit television (CCTV) cameras and dynamic message signs (DMS) for travel time, crash or work zone awareness messages for the traveling public + Monitor camera video and other information sources for the detection and verification of events that impact traffic flow and safety, such as motorist assists, traffic crashes, debris removal, abandoned vehicles, stalled vehicles, maintenance activity, and construction activity + Log potential and confirmed events that impact traffic flow and safety using software applications, including traffic lane and road shoulder closures related to construction and maintenance activity + Dispatch Safety Service patrollers, who provide roadside services on freeways in the Norther Virginia area related to traffic crashes and roadway hazard events using two-way radio systems + Provide clear and accurate directions to the location of traffic events and an accurate description as advised by citizens, public safety partners, or VDOT personnel **COMMUNICATION RESPONSIBILITIES:** + Perform communication tasks consistent with the program’s high level of customer service expectations and training + Dispatch and communicate with SSP patrollers, using program-directed radio and/or phone communication protocols + Communicate with appropriate local agencies, authorities, and wrecker companies to effectively monitor and clear traffic incidents + Answer phone calls and provide information to VDOT personnel, or other agencies on traffic and road conditions; transfer calls to designated personnel as appropriate **Qualifications** **MINIMUM REQUIREMENTS** : + High School Diploma or GED equivalent. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management Systems (ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios and communicating, coordinating, and collaborating with other staff, Virginia Department of Transportation (VDOT) personnel, and partner agencies.
Alexandria Neighborhood Health Service IncCall Center Representative Alexandria Neighborhood Health Service IncCall Center Representativealexandria, VAPRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:High school graduate/GED with a minimum of 1-year one year of customer service experience in medical office settings.
STRUCTION SOLUTIONSContact Center Systems / Reporting Analyst STRUCTION SOLUTIONSContact Center Systems / Reporting AnalystQuantico, VA$18–$19 / hourStruction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
Professional Moving & StorageNewCall Center Representative Professional Moving & StorageCall Center RepresentativeVirginia Beach, VAYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services .
STRUCTION SOLUTIONSCustomer Care Representative (CCR) STRUCTION SOLUTIONSCustomer Care Representative (CCR)Quantico, VA$14–$16 / hourStruction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
TalentBridgeCustomer Service Team Lead TalentBridgeCustomer Service Team LeadRichmond, VA$21–$21.25 / hourThis role is responsible for supervising team activities, coaching representatives, handling escalations, and ensuring performance metrics are met. We are seeking an experienced Customer Service Team Lead to oversee daily operations of a customer service team in a fast-paced environment.