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With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Pay Range$25—$27 USDAt PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible.

HOUR

<p> </p><div><strong>PetVet Care Centers' Monte Vista Small Animal Hospital </strong>is currently seeking <strong>Call Center Manager </strong>to join their team!</div><p>At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.</p><p><strong>Because life is better with pets.</strong></p><p>We deliver the <strong>Ultimate Care Experience — every pet, every client, every time.</strong> That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.</p><p>With more than <strong>420 locally led hospitals</strong> and over <strong>11,000 team members nationwide</strong>, we offer:</p><ul><li>Local autonomy with national support</li><li>Career mobility and development opportunities</li><li>A collaborative, inclusive environment where your wellbeing comes first</li></ul><p><strong>You care for pets. We care for you.</strong></p><hr/><p><strong>Position Overview</strong></p><ul><li>The <strong>Call Center Manager</strong> contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Provides excellent customer service in-person, over the phone, and during high-stress situations.</li><li>Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.</li><li>Handles basic medical emergencies for pets and owners, ensuring safety and well-being.</li><li>Assists with medication pickups, inquiries, and provides information about services and products.</li><li>Inputs and manages data in practice management software, including billing and accounts.</li><li>Assists with retail sales, weighing pets, processing faxes, and maintaining records.</li><li>Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.</li></ul><p><strong>Qualifications (Required)</strong></p><ul><li>High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience</li><li>Knowledge of clerical procedures and ability to organize files and records</li><li>Excellent customer service skills, providing courteous and prompt assistance</li><li>Accurate cash handling and cashiering abilities</li><li>Strong multitasking skills with attention to detail</li><li>Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds</li></ul><p><strong>Schedule</strong></p><ul><li>Rotating Shift, schedule vary. </li></ul><p><strong>What We Offer</strong><br/>We care deeply about supporting our team members — professionally and personally. Benefits include:</p><ul><li>Medical, dental, and vision insurance</li><li>Paid Parental Leave (birth, adoption, foster)</li><li>401(k) with discretionary contribution</li><li>Team Member Pet Discounts</li><li>Emotional wellbeing support — including Calm app access and 24/7 EAP</li><li>CE stipends and career development resources</li><li>Grant Circle — a relief fund for team members facing personal hardship</li><li>Local hospital culture backed by national resources</li></ul><div class="content-pay-transparency"><div class="title" style="font-weight:600;padding-top:8px">Pay Range</div><div class="pay-range">$25—$27 USD</div></div><div class="content-conclusion"><p/><p>At PetVet Care Centers, we're committed to a <strong>Culture of Care</strong> — for pets, for the people who love them, and for the team members who make it all possible. With <strong>more than 420 hospitals across the U.S.</strong> and a team of over <strong>11,000 dedicated professionals</strong>, including <strong>1700+ veterinarians</strong>, we offer a unique blend of local leadership and national support that helps our hospitals thrive.</p><p>Our model is built on <strong>partnership, collaboration, and local medical autonomy</strong>, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.</p><p><strong>You care for pets. We care for you.</strong></p><p>PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V</p><p>PetVet respects your privacy and is committed to protecting your personal information.  Please see our <a href="https://www.petvetcarecenters.com/site/personnel-privacy-policy" rel="nofollow">privacy notice</a> for additional information about our data practices. </p><p/></div>

PetVet Care Centers

Call Center Manager (Rotating Shift)

Administrative Skills

Billing

Billing Software

Calendar Management

Call Center Management

Career Development

Computer Workstations

Customer Support/Service

Data Entry

Data Management

Dental Insurance

Detail Oriented

Fax Machines

Financial Transactions

Hospital

Keyboards

Leadership

Legal

Lift/Move 50 Pounds

Medications

Military

Multitasking

Practice Management Software

Record Keeping

Retail Sales

Team Building

Team Player

Veterinary Hospital

Veterinary Medicine

Vision Plan

GreenHouseAPI

FULL_TIME

YEAR

Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.

<h3><strong>Call Center Manager</strong><br/><br/><strong>Bath Concepts Independent Dealers</strong> offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.<br/><br/>We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.<br/><br/><strong>Job duties include:</strong><br/>• Schedule and confirm appointments<br/>• Hire, train and manage Call Center Representatives<br/>• Answer inbound calls and make outbound calls as needed and as a training tool<br/>• Customer Service<br/>• Manage sales reps schedules<br/>• Achieve weekly and monthly quotas<br/><br/>We have an excellent compensation package for this position that includes a salary and bonus opportunities.</h3><p>Powered by JazzHR</p>

Bath Concepts Independent Dealers

Call Center Manager

Communication Skills

Problem Solving Skills

Sales

Sales Management

Schedule Development

Telephone Skills

Training Tools

partner JazzHR

OTHER

Ultimate Staffing Services is actively seeking a dedicated Medical Call Center Representative to join a dynamic team in California. The Medical Call Center Representative will be responsible for ensuring that patients receive timely and accurate assistance with their inquiries.

<h2>Position Overview</h2><p>Ultimate Staffing Services is actively seeking a dedicated Medical Call Center Representative to join a dynamic team in California. This role is perfect for individuals who are passionate about providing excellent customer service in a medical setting. The Medical Call Center Representative will be responsible for ensuring that patients receive timely and accurate assistance with their inquiries.</p><h2>Responsibilities</h2><ul><li>Answer incoming calls from patients and healthcare providers promptly and professionally.</li><li>Assist callers with scheduling appointments, verifying insurance information, and addressing general inquiries.</li><li>Maintain accurate and detailed records of all interactions in the system.</li><li>Work collaboratively with healthcare professionals to resolve patient concerns efficiently.</li><li>Ensure all communication aligns with company policies and healthcare regulations.</li><li>Provide exceptional customer service to enhance patient satisfaction and experience.</li><li>Participate in ongoing training and development to stay updated on industry standards and practices.</li></ul><h2>Qualifications</h2><ul><li>Education requirement is a High School Diploma.</li><li>Previous experience in a call center or customer service role, preferably in a medical environment, is a plus.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in using computer systems and software for data entry and record keeping.</li><li>Ability to handle sensitive and confidential information with discretion.</li><li>Excellent problem-solving skills and the ability to remain calm under pressure.</li></ul><h2>Required Work Hours</h2><p>1st shift, Monday through Friday, with flexible hours as needed to accommodate business operations.</p><h2>Benefits</h2><p>The role offers competitive compensation, with a fixed pay rate of $21.00 per hour. Additional benefits include healthcare coverage, paid time off, and opportunities for professional development.</p><h2>Additional Details</h2><p>This position offers a maximum and minimum pay rate of $21.00 per hour, providing consistent and reliable compensation for dedicated professionals.</p><p><em>All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. </em></p>

Roth Staffing Companies

Bilingual Medical Call Center Rep

Business Operations

Call Centers

Computer Skills

Computer Software

Computer Systems

Corporate Policies

County Ordinances

Healthcare

Healthcare Providers

High School Diploma

Industry Standards

Interpersonal Skills

Medicine

Multilingual

Regulations

State Laws and Regulations

Time Management

Training/Teaching

Broadbean

The Customer Success Specialist (CSS) is responsible for handling customer inquiries, resolving concerns, and providing accurate information through inbound calls and email. This role serves as the main point of contact for customers using the client’s online shopping platform, ensuring a smooth and positive customer experience.

<h3><strong>Overview</strong></h3><p>The Customer Success Specialist (CSS) is responsible for handling customer inquiries, resolving concerns, and providing accurate information through inbound calls and email. This role serves as the main point of contact for customers using the client’s online shopping platform, ensuring a smooth and positive customer experience.</p><p>The CSS represents the client’s brand, values, and standards in every interaction. Professionalism, empathy, and clear communication are essential in delivering high-quality support.</p><h3><strong>Core Values</strong></h3><p>The CSS is expected to embody the client’s values:</p><ul><li><strong>Responsibility</strong> – Acting as the face of the brand and representing it with integrity </li><li><strong>Quality & Excellence</strong> – Striving to deliver the best possible customer experience </li></ul><h3><strong>Key Responsibilities</strong></h3><ul><li> Respond to customer inquiries via phone and email in a timely and professional manner </li><li> Assist customers with online orders and related concerns </li><li> Handle customer issues with empathy, accuracy, and efficiency </li><li> Process payments and manage sensitive information securely </li><li> Identify and escalate urgent or complex issues when needed </li><li> Maintain a positive and professional attitude in all interactions </li><li> Collaborate with team members to improve processes and service quality </li><li> Stay updated through training and continuous learning </li><li> Meet performance targets and adhere to company policies </li></ul><h3><strong>Qualifications</strong></h3><p><strong>Education:</strong></p><ul><li> Diploma or Bachelor’s Degree in any field </li><li> Minimum B2 level English proficiency (spoken and written) </li></ul><p><strong>Experience:</strong></p><ul><li> At least 6 months of customer service experience (any industry) </li><li> Fresh graduates are welcome, especially from communication-related fields </li><li> Call center experience is an advantage but not required </li></ul><h3><strong>Skills & Competencies</strong></h3><ul><li> Strong customer service and problem-solving skills </li><li> Effective communication and active listening </li><li> Ability to manage customer expectations and handle objections professionally </li><li> High emotional intelligence and ability to stay calm under pressure </li><li> Positive attitude, adaptability, and willingness to learn </li><li> Critical thinking and analytical skills </li></ul>

Telephone Interviewer Jobs in Wagner, CA

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Telephone Interviewer Jobs in Wagner, CA

Call Center Manager (Rotating Shift) PetVet Care Centers

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