Customer Support Specialist (On-site Banking Call Center) Heritage BankCustomer Support Specialist (On-site Banking Call Center)Burlington, WA$21.62–$24.84 / hourIndividuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems – required.
Pharmacy Technician Supervisor / COE Call Center ResCare Premier Inc.Pharmacy Technician Supervisor / COE Call CenterVancouver, WA$30–$38.50 / hourFull timePharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.
PATH 3.0 - Screening Field Interviewer WestatPATH 3.0 - Screening Field InterviewerGoldendale, WA$19.88–$25.02 / hourAbility to communicate effectively with people from all walks of life and socio-economic groups + Comfortable using a laptop computer + Able to establish and maintain good rapport with study respondents + Comfortable working in unfamiliar locations, knocking on doors + Self-motivated, organized, detail-oriented + Ability to work independently + Work successfully in a team environment with little direct supervision + Individuals bilingual in English and Spanish are encouraged to apply. **Minimum Requirements** + Live in or around the geographic work area defined by the project sample + Be available to work during the data collection period from August 17 through December 31, 2026 + Be available to work 20-25 hours per week, mostly evenings and weekends on specified days/times when work is available; 3 to 4 hours at a time.
Call Center Representative Wheatland BankCall Center RepresentativeHolden Village, WAFull timeSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Assists customers with account inquiries, stop payments, contact information changes, check orders, debit card maintenance, and other general banking inquiries.
Call Center Representative Sound Credit UnionCall Center RepresentativeLynnwood, WA$21.50–$26.50 / hourFull timeAs the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you.
Customer Service Representative I Puget Sound Energy, IncCustomer Service Representative IBothell, WAFull timeMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.
Customer Service Representative Waste Connections US IncCustomer Service RepresentativeGranger, WAFull timeYakima Waste, a Waste Connections Company, is looking for an InboundCustomer Service Representativeto join the team inYakima, WA. Maintain and update customer profiles, including but not limited to service pricing, billing address, email address, routing, sequencing, and container information.
Customer Support Specialist (On-site Banking Call Center) Heritage Financial CorpCustomer Support Specialist (On-site Banking Call Center)Burlington, WA$21.62–$24.84 / hourIndividuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required.
Call Center CSR Timberland Bancorp IncCall Center CSRWA$19.89–$29.25 / hourDisclaimer: This job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. Assists Payments Center with creation of instant issue debit cards.
Bilingual Spanish Call Center Customer Service Representative ConduentBilingual Spanish Call Center Customer Service RepresentativeWARemoteRemote - Bilingual Spanish Call Center Customer Service Representative?** **Location** : United States (Remote) **Job Type:** Full-time **Pay Rate** : $17/hour **Why Join Conduent** + Work from home - equipment provided + Paid training to set you up for success + Career growth opportunities and internal mobility + Supportive, inclusive culture focused on belonging and development + Pay is $17/hour, which may be below your state's minimum wage. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.
Public Benefits Specialist 3 - Call Center State of WashingtonPublic Benefits Specialist 3 - Call CenterTumwater, WA$4,299–$5,783To join our team, you must possess the following knowledge, skills, abilities, and competencies: Customer Service & Communication: Demonstrated ability to provide high-volume, direct customer service by phone and in person, gained through progressive experience in client-facing roles where explaining complex program requirements and resolving inquiries was essential. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
NewCustomer Service Representative Member Service Call Center Rose InternationalCustomer Service Representative Member Service Call CenterSpokane Valley, WashingtonRemote$21.62 / hourTemporaryCustomer Service RepresentativeThis role requires completing an online assessment using a desktop or laptop computer with a hard-wired internet connection (Wi-Fi is not permitted). Job Summary:Responsible for handling inbound member inquiries and resolving issues related to health plan services.
Call Center Trainer MV Transportation IncCall Center TrainerKent, WA$32–$32.47 / hourHealthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming. Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period).
Call Center Manager VitalsearchgroupCall Center ManagerSeattle, WashingtonThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. This person should be comfortable managing a team, improving processes, handling escalated calls, and helping individuals and families feel supported as they take the first step toward care.
Call Center Supervisor Work at Acme.comCall Center SupervisorSeattle, WashingtonActs as a primary point of contact for escalated service issues from consumers, dealers, and internal customers such as sales and negotiates these issues to a mutually beneficial conclusion while considering the impact on cost, customer satisfaction and our brand. Effectively interacts with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
Temporary Call Center Representative AAA WashingtonTemporary Call Center RepresentativeYakima, WashingtonWHY YOU'LL LOVE WORKING AT AAA WASHINGTON: You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.
Call Center Specialist Sea Mar Community Health CentersCall Center SpecialistSeattle, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: + Medical + Dental + Vision + Prescription coverage + Life Insurance + Long Term Disability + EAP (Employee Assistance Program) + Paid-time-off starting at 24 days per year + 10 paid Holidays.
Claims Call Center Representative Zurich NAClaims Call Center RepresentativeOlympia, WARemoteResolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers. Your Day to Day Responsibilities: + Process clients' first notice of loss claim reports received through Zurich's phone & non-phone reporting options in a timely and accurate manner.
Claims Call Center Representative (Remote) Zurich NAClaims Call Center Representative (Remote)Olympia, WARemoteResolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers. Your Day to Day Responsibilities: + Process clients' first notice of loss claim reports received through Zurich's phone & non-phone reporting options in a timely and accurate manner.
Call Center Patient Services Representative Cardiac Study CenterCall Center Patient Services RepresentativeTacoma, WARemote$21.31–$38.59In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institute—bringing together clinical excellence, innovation, research, and education to improve heart health in our communities. Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years.
NewCall Center Representative P.E.A.C.H. TeamsCall Center RepresentativePasco, WAWith generations of experience delivering the highest quality service available to our thousands of customers, we are fully dedicated to maintaining its position as a top rated service company. Call Center Agent will drive new appointments by organize, prioritize and equally divide customer orders to available Field Technicians.
Call Center Representative Prism Vision GroupCall Center RepresentativeSpokane, Washington$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Call Center Representative | Appointment Setter | 55K–75K | Tukwila Luxury Bath TechnologiesCall Center Representative | Appointment Setter | 55K–75K | TukwilaKent, WAFull timeBath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions. This is a high-volume communication role focused on engaging homeowners, managing appointments, and supporting our sales team through consistent scheduling and follow-up.
Call Center Representative Front DeskCall Center RepresentativeBellingham, WA$19.13–$21Answer calls for clients; take accurate messages, telephone orders and/or customer service requests, schedule appointments for a variety of services and clients. · Follow instructions precisely as detailed on the client Info Card (IE: Hold Call, Page, Text, Call Home Number, Fax Messages, Record to Voice Mail, Email, Etc.).
Patient Service Representative, Call Center CardioOnePatient Service Representative, Call CenterLynnwood, WashingtonFrom real estate and advanced imaging to clinical workflows and data infrastructure, CardioOne delivers a fully integrated platform designed to drive growth, efficiency, and superior patient outcomes. Backed by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country - designed to reimagine what is possible for independent cardiology.
Benefits Call Center Representative ConduentBenefits Call Center RepresentativeWA$31,200–$39,000 / yearTo succeed in this role, you must have: + Previous customer service and/or call center experience + Experience with healthcare, employer benefits, or retirement/annuity benefits preferred + Strong keyboarding skills and proficiency navigating multiple systems + Excellent verbal and written communication skills + Strong problem-solving skills + Ability to multitask effectively while managing a high volume of calls + Ability to follow guidelines and provide accurate information + Ability to work independently in a remote environment + High school diploma, GED, or college degree + Successful completion of background check and drug test + Must be 18 years of age or older **Remote Requirements:** + Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) + Must have the ability to connect with an ethernet cable to a modem/router + We are currently NOT hiring in the following geographies, including but not limited to:States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
Call Center Representative | Appointment Setter | 55K-75K | Tukwila Luxury Bath TechnologiesCall Center Representative | Appointment Setter | 55K-75K | TukwilaKent, WA$55,000–$75,000 / hourCompensation & Benefits + $20/hour base pay + $55,000-$75,000 total annual earnings (base + commission) + Performance-based commission and bonus opportunities + Paid training + Advancement opportunities into sales and leadership roles What You'll Do + Spend most of your day speaking with homeowners to confirm or reschedule existing appointments + Schedule new appointments for the sales team with interested homeowners + High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments + No cold calling - all contacts are existing homeowners who have already engaged with Bath Center or requested information + Build rapport and maintain professional communication with homeowners + Track all interactions and update CRM records accurately + Work closely with the sales team to support appointment success and follow-through Ideal Background Candidates often come from: + Business Development Representative (BDR) roles + Sales Development Representative (SDR) roles + Inside sales roles + Outbound sales environments + Call center sales or customer engagement roles + Appointment setting roles + Customer service roles involving frequent phone communication + Retail or hospitality roles requiring strong interpersonal communication No experience required - paid training provided. Call Center Representative | Appointment Setter | $55K-$75K | Tukwila Pay: $20/hour + performance-based commission Total Annual Earnings: $55,000-$75,000 Job Type: Full-time Work Location: In person (Tukwila, WA) Call Center Representative (Appointment Setter) Bath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions.
Call Center Representative (Appointment Setter) LendingTreeCall Center Representative (Appointment Setter)Seattle, WARemoteIdeal candidates must be able to handle a large number of calls while maintaining enthusiasm and professionalism, are able to work in a scripted environment, and truly enjoy achieving targets and consistently setting their sights on raising the bar. Our service centers around making outbound calls as well as taking inbound calls from customers who have recently applied online to receive free insurance quotes.
Customer Service Manager Hybrid - Redmond WA Cbre ValuationCustomer Service Manager Hybrid - Redmond WARedmond, WACBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d'assurer une gestion efficace et pérenne des services généraux de nos clients. CBRE GWS France traite ainsi toutes les facettes de la gestion des installations, en utilisant un modèle intégré qui combine des services directs et des sous-traitants spécialisés.
Senior Product Manager Technical, Amazon Customer Service Amazon.com IncSenior Product Manager Technical, Amazon Customer ServiceSeattle, WAYou will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing customers to have their needs better understood and engage with CS without language barriers. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.
Pharmacy Call Center Agent- Relief Yakima Valley Farm Workers ClinicPharmacy Call Center Agent- ReliefWA$18.47–$22.62 / hourOur holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability.
Inbound Dental Call Center Representative - Bilingual Emergency Dental Care USAInbound Dental Call Center Representative - BilingualTacoma, WashingtonThis is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices.
Inbound Dental Call Center Representative - Bilingual - Weekends Emergency Dental Care USAInbound Dental Call Center Representative - Bilingual - WeekendsFederal Way, WashingtonThis is an excellent opportunity for a driven sales professional who thrives in a fast-paced, metrics-driven environment and is passionate about helping patients access quality dental care. This role is critical in converting inbound patient inquiries into scheduled appointments and delivering an exceptional first impression of our dental offices.
Patient Access Representative I or II - Call Center Healthpoint LtdPatient Access Representative I or II - Call CenterRenton, WAPatient Access Representative II is an expansion of the Patient Access Representative I and supports and serves multiple service lines and in multiple patient communication channels (portal, phone, chat etc.) In addition, PAR II may be required to perform projects that support Patient Access, HealthPoint's Mission, and Strategic objectives of the organization. Position Summary: The Patient Access Representative is responsible for providing exceptional customer service by updating and maintaining patient contact info, understanding patient needs, and resolving patient requests including scheduling appointments, documentation in the chart, or connecting patient with other Health Point employees for 1st call resolution.
NewCustomer Service Representative Aston CarterCustomer Service RepresentativeTacoma, WA$22–$24 / hourSpecialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. You will accurately quote products to customers over the phone and in person at the branch office, make outgoing calls to communicate promotions, and improve relationships with the customer base.
NewIntake Call Center Representative LightHeart Mental HealthIntake Call Center RepresentativeSeattle, WA$19–$22 / hourFull timeJoin us at Lightheart Mental Health , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role.
Global Customer Service Experience Specialist Coinstar Asset Holdings LLCGlobal Customer Service Experience SpecialistPasco, WA$22.82–$30.83 / hourThe Customer Experience Vendor Performance Specialist is responsible for ensuring services provided by our outsourced customer service vendor continually enhances the company brand through positive customer and retail partner interactions and experiences, as well as vendor adherence to contractual key performance indicators. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location.
Patient Access Representative I or II - Call Center HealthPoint CareersPatient Access Representative I or II - Call CenterRenton, WashingtonPatient Access Representative II is an expansion of the Patient Access Representative I and supports and serves multiple service lines and in multiple patient communication channels (portal, phone, chat etc.) In addition, PAR II may be required to perform projects that support Patient Access, HealthPoint’s Mission, and Strategic objectives of the organization. The Patient Access Representative is responsible for providing exceptional customer service by updating and maintaining patient contact info, understanding patient needs, and resolving patient requests including scheduling appointments, documentation in the chart, or connecting patient with other Health Point employees for 1st call resolution.
Call Center Agent SH Group Operations LLCCall Center AgentSeattle, WAThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
NewCall Center Agent SH Hotels and ResortsCall Center AgentSeattle, WAThe purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
NewCustomer Service Representative I Waste ConnectionsCustomer Service Representative IVancouver, WA$21.50–$25 / hourInterview customers and record information into computer for customer service, talk with customers by phone and in person, receive orders for installation, discontinuance, or change in service. + Our Customer Service Representatives normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
Call Center Representative Camping WorldCall Center RepresentativeLiberty Lake, WashingtonThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
Call Center Representative Seeking Health LLCCall Center RepresentativeBellingham, WAResolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Working conditions are normal for an office environment with occasional warehouse environment functions including sitting, standing, bending, reaching, walking, lifting up to 50 lbs, etc.
Healthcare Call Center Representative Kinwell HealthHealthcare Call Center RepresentativeRedmond, WA$47,400–$71,100 / yearThis role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation: This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer.
Customer Service Representative Accretive Technology GroupCustomer Service RepresentativeSeattle, WA$23–$26.50 / hourAccretive Technology Group | Customer Service Representative This role is fully onsite in Seattle, WA (downtown) We are currently hiring for swing and overnight shifts About Us: Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. + Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.
Licensed Customer Service Representative Porch Group IncLicensed Customer Service RepresentativeWARemote$54,000–$75,600 / yearWe know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work. Headspace is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
Patient Services Rep-Contact Center Kirkland, Washington | Department: Call and Referral Support | Job Type: Full-Time | Evergreen HealthcarePatient Services Rep-Contact Center Kirkland, Washington | Department: Call and Referral Support | Job Type: Full-Time |Kirkland, WA$22.59–$36.14 / hourPrimary Duties: Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
Pharmacy Tech Support / Call Center Rep (Work from Home) IQVIAPharmacy Tech Support / Call Center Rep (Work from Home)Everett, WARemoteWith a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. \#LI-CES \#LI-Remote \#LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
NewBusiness Support, Customer Service Jones Lang LaSalle IncBusiness Support, Customer ServiceRenton, WA$49,990–$71,900 / yearWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What your day-to-day will look like: Manage high-volume inbound calls for Kaiser WA and geographically dispersed facilities with professionalism, accuracy, and strict adherence to Service Level Agreement expectations.
Customer Service Representative I Puget Sound Energy IncCustomer Service Representative IBothell, WA$26.67–$35.15 / hourMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.