Skidmore CollegeHelp Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourFull timeThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
Union CollegeNewSpecial Events Assistant - Summer Temporary Union CollegeSpecial Events Assistant - Summer TemporarySchenectady, NYExcept for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. Prepare and maintain housing accommodations, including inspecting, lowering beds in rooms prior to arrival and resetting upon departure, and reporting any room damage.
TaapestryNewTemporary Sales Associate TaapestryTemporary Sales AssociateLake George, NY$15–$19.50 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
JSM Consulting IncIT SPecialist JSM Consulting IncIT SPecialistAlbany, NY84 months of experience working with end users to troubleshoot both hardware and software issues . Bachelors Degree in an information technology related program of study from an accredited university or college .
redShift RecruitingIT Procurement Administrator redShift RecruitingIT Procurement AdministratorLatham, NY$87,000–$115,000 / yearMaintain a comprehensive database of both physical IT assets and software inventory, track asset lifecycles, and drive decommissioning or replacement processes. Responsibilities of the IT Procurement Administrator will include: Serve as the main point of contact for external IT vendor communications, ensuring streamlined interactions and sustained partnerships.
Hilton GlobalTEMPORARY Houseperson - Hampton Inn & Suites Lake George Hilton GlobalTEMPORARY Houseperson - Hampton Inn & Suites Lake GeorgeLake George, NYFull timeStarting Wage: $18.25/hourA Houseperson with Hampton Inn and Suites is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.
redShift RecruitingDirector of IT Development & Security redShift RecruitingDirector of IT Development & SecurityAlbany, NY$100,000–$110,000 / yearThis leader ensures compliance with regulatory frameworks such as SOC 2 and HIPAA, manages third-party vendors, and supervises IT support operations while advancing long-term technology and security strategy. Our well established client located near Albany, NY is seeking an experienced Director of IT & Security to lead enterprise technology operations, cloud infrastructure, and information security initiatives.
Redshift Recruiting LLCBank IT System Analyst Redshift Recruiting LLCBank IT System AnalystGlens Falls, NY$55,000–$70,000 / yearResponsibilities of the Business Analyst will include:*Work with the applicable business unit to identify, recommend and implement areas of improvement for automated workflow and procedures. redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field.
Siritech Solutions CorpIT Specialist Siritech Solutions CorpIT SpecialistAlbany, NYContractorAssist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 3%2B Years in processing graphic arts orders and assisting vendors/users with timely completion and delivery of orders.
Siritech Solutions CorpIt Specialist-W2 Siritech Solutions CorpIt Specialist-W2Albany, NYContractorAssist regional staff with questions regarding leased printers, including support for setting up trouble tickets with the leasing companys helpdesk. 12 months maintaining print consumable inventories (toner, paper, staples, etc.) on Xerox multi-function and stand-alone printers.
Cogent Infotech CorporationComputer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
redShift RecruitingNewCybersecurity Specialist redShift RecruitingCybersecurity SpecialistSaratoga Springs, NYThis is an excellent opportunity for an early-career cybersecurity professional looking to gain hands-on experience with security operations, systems administration, network support, and compliance initiatives in a highly regulated environment. Our growing client in the Saratoga Springs, NY area is seeking a Cybersecurity Specialist to support and secure its IT infrastructure across both office and manufacturing environments.
The New York Racing Association Inc.Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistSaratoga Springs, NY$24.03–$32.44 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Redshift Recruiting LLCNewCybersecurity Specialist Redshift Recruiting LLCCybersecurity SpecialistSaratoga Springs, NYThis is an excellent opportunity for an early-career cybersecurity professional looking to gain hands-on experience with security operations, systems administration, network support, and compliance initiatives in a highly regulated environment. Our growing client in the Saratoga Springs, NY area is seeking a Cybersecurity Specialist to support and secure its IT infrastructure across both office and manufacturing environments.
Contact Government Services LLCSenior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
redShift RecruitingNewNetwork & Systems Technician redShift RecruitingNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
Nexus StaffComputer Support Specialists Nexus StaffComputer Support SpecialistsAlbany, NYLearn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
Redshift Recruiting LLCNewNetwork & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
SercoUser Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Talent Software ServicesNewService Desk Analyst Talent Software ServicesService Desk AnalystAlbany, NYResolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Summary Description: The Service Control/Operations Methodology at Client generally consists of the following disciplines: Service Desk Access Management Asset and Configuration Management Incident/Problem/Change Management The Service Desk Analyst is specific to the Service Desk Function at Client through the IT Help Desk.
Nexus Staffing, Inc.Computer Support Specialists Nexus Staffing, Inc.Computer Support SpecialistsAlbany, NYContractorKnowledge, Skills, & Abilities: Experience with ServiceNow or other ticket or case management software is a plus Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word Knowledge of basic accounting principles Excellent communication skills Works well with others Reliable and trustworthy Ability to multi-task and set priorities MS SharePoint knowledge is desirable Ability to write non-technical correspondence, communicate in writing. Basic Duties (training is provided on-site): 1st Level Support for Help Desk and Security Incidents Answer calls and e-mail messages as they come in to the Statewide Financial System (SFS) Help Desk Accurately document all issues and requests during the initial call Analyze user issues and questions.
Penda Aiken, IncComputer Support Specialist Penda Aiken, IncComputer Support SpecialistAlbany, NYYou will act as the first point of contact for state agency users, ensuring financial system stability and data integrity across New York State government operations. Escalation: Identify complex issues requiring specialized attention and route them to second-line support teams or the Help Desk Supervisor.
redShift RecruitingNewAssociate Director of Business Applications redShift RecruitingAssociate Director of Business ApplicationsAlbany, NY$124,000–$159,000 / yearOur client, located near Albany, NY, is seeking an Associate Director of Business Applications to lead enterprise-wide technology initiatives that enhance operational efficiency, enable digital transformation, and align technology solutions with organizational goals. You'll lead a talented team of developers and analysts to deliver high-quality, secure, and reliable software solutions that empower users, improve workflows, and support mission-critical operations.
ConnectionHelp Desk Supervisor ConnectionHelp Desk SupervisorGlens Falls, New YorkProficiency with Windows, Microsoft 365 applications and administration, call center management tools, help desk ticketing systems, and Active Directory. Manage IT Support operations, including call center management and ticket system administration, ensuring timely and efficient resolution of user issues.
Stark TechFacility Automation Service Specialist Stark TechFacility Automation Service SpecialistBallston Spa, NEW YORKWe specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems.
MindlanceNetwork Admin MindlanceNetwork AdminAlbany, NY$53.72–$58.72 / hourProvide a list of the day-to-day tasks to be performed by the Selected Candidate: Duties of this position will include, but not be limited to the following: " Design and document laptops and desktops hardware solutions as well as operating systems configurations. This position will assist in developing and supporting the Desktop platform to enable the delivery of high-quality Desktop experience to end users.
New York State Thruway AuthorityNewBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027 New York State Thruway AuthorityBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production. Item Specific Summary (This is an optional field with a 500 characters (no spaces) limit): Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
SercoInformation Specialist SercoInformation SpecialistAlbany, NYRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Redshift Recruiting LLCAssociate Director of Business Applications Redshift Recruiting LLCAssociate Director of Business ApplicationsAlbany, NY$124,000–$159,000 / yearOur client, located near Albany, NY, is seeking an Associate Director of Business Applications to lead enterprise-wide technology initiatives that enhance operational efficiency, enable digital transformation, and align technology solutions with organizational goals. You'll lead a talented team of developers and analysts to deliver high-quality, secure, and reliable software solutions that empower users, improve workflows, and support mission-critical operations.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service Lead (SDL Leadership) ASM Research, An Accenture Federal Services CompanyCustomer Service Lead (SDL Leadership)Albany, NY$67,900–$180,000 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance.
New York State Thruway AuthorityNewHousing and Community Renewal Specialist 1 (NY HELPS) New York State Thruway AuthorityHousing and Community Renewal Specialist 1 (NY HELPS)Albany, NY$66,951–$85,138 / yearNON-COMPETITIVE MINIMUM QUALIFICATIONS: Six years of experience analyzing data related to the development and implementation of policies associated with the various housing programs; providing guidance to the public including builders, sponsors, community organizations, local officials, landlords and tenants; or performing inspections or monitoring housing projects. Training and technical assistance will be related to the delivery of the Weatherization program including, but not limited to the Weatherization database, Central & Subgrantee systems, small building and multifamily energy audit software tools, work scope development and other policies and procedures as outlined in the Policy and Procedure Manual (PPM).
IMG Information Management Group, Inc.Computer Systems Analyst/ Infrastructure Administrator- Top Secret Clearance Required IMG Information Management Group, Inc.Computer Systems Analyst/ Infrastructure Administrator- Top Secret Clearance RequiredSchenectady, NYMonitor Microsoft Windows and Red Hat Enterprise Linux Clients and Servers, including management using Microsoft Configuration Manager. This role also involves managing both Windows and Linux systems, responding to escalated support requests within SLA timelines, and performing maintenance and routine IT tasks in alignment with government-approved procedures.
First Financial Bankshares IncApplication Analyst First Financial Bankshares IncApplication AnalystBachelor's degree and 1-year work experience Ability to work holidays, weekends, or extended hours when required Periodic assignment to after-hours support Desire and ability to self-manage and learn diverse software applications Self-starter, detail-oriented and logical thinker with strong troubleshooting skills Experience in supporting end users remotely via telephone and/or remote desktop applications Strong customer service skills, written and verbal communications Experience with Microsoft 10 Operating System. Will be a member of a Help Desk team that will provide remote or in-person technical support in the areas of: • Computer operating system and hardware • Microsoft applications • Financial accounting applications • Email • Troubleshooting basic network connectivity Communicate with vendors to determine resolution for IT hardware and application platforms.