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Jobs

IT Help Desk Support - Level II (MSP) K2 Staffing

IT Help Desk Support - Level II (MSP)
Round Rock, Texas

Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory

30+ days ago

Technical Support Representative Facility Solutions Group, Inc.

Technical Support Representative
Round Rock, Texas
  • $18–$25 / hour
  • Full time

Overview: As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm monitoring, emails, and chat. Responsibilities: Provides answers to clients by identifying problems; researching answers; guiding clients through corrective steps.

8 days ago
Visa logo

Sr. Manager, Work Station Support Visa

Sr. Manager, Work Station Support
Austin, TX
  • $127,900–$205,000 / year

The ideal candidate will possess a blend of customer focus, operational and innovation skills, dedicated to driving high-quality customer service to VISA staff and elevating our Onsite Technology Support operations. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

30+ days ago

IT Support Specialist Careerscape

IT Support Specialist
Austin, TX
Remote
  • $55,000–$80,000 / year
  • Full time

This is a hands-on seat where you will own the day-to-day help desk, drive SaaS hygiene, and partner with security on the basics that keep the company humming. We are open to junior IT support and help desk professionals, sysadmins ready for a remote role, and career changers with prior tech support exposure.

30+ days ago

Remote Major Incident Management Support Specialist (VA ESOM - Day Shift) Kentro

Remote Major Incident Management Support Specialist (VA ESOM - Day Shift)
Austin, Texas
Remote
  • $67,000–$87,000 / year
  • Full time

Work with Project manager and team members for project deliverables including but not limited to Incident Management Performance Report, MIM Analysis and Reporting Summary, Bridge Call Leadership Documentation, Contracted Personnel Recall and Resource Management Report, Incident Resolution Facilitation Report, Communication and Documentation Records, Incident Response Atmosphere Report, Ticket Management Records, Incident Coordination Report, SNOW Portal Announcements, Change Management Coordination Report, Transcriptions and Bridge Notes, and Seamless Transition and Incident Title Update Report. Track improvements through agreed metrics including Mean Time to Recovery (MTTR), Incident Resolution Efficiency, Quality Assurance Outcomes, Trends in High Priority Incidents (HPI)/ Critical Priority Incidents (CPI) Incidents and in-line with the Service Level Agreements (SLAs) and response times for High Priority (HPI) and Critical Priority (CPI) incidents.

29 days ago
New

Enterprise Applications Support Technician DMD Systems Recovery LLC

Enterprise Applications Support Technician
Austin, TX

This role serves as a first point of knowledge and support for end users, helping reduce day-to-day operational dependency on the Director of Enterprise Applications by handling user questions, onboarding, testing, documentation, and support coordination. The ideal candidate is technically curious, highly organized, service-oriented, and able to translate system changes into practical guidance that helps users confidently adopt new tools and workflows.

5 days ago

IT Field Engineer Impact Networking

IT Field Engineer
Austin, Texas
  • $60,000–$65,000 / year

These responsibilities include the setup and troubleshooting of Windows Server, Hyper-V, VMWare, Exchange, SharePoint, firewalls, switches, BDR solutions, PowerShell, Active Directory, Group Policy configuration, and cloud services such as Office 365, G-Suite, and Azure. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.

30+ days ago

IT Systems Administrator Intern Neuralink

IT Systems Administrator Intern
Austin, TX

In this role, you will focus on Helpdesk T1 and T2 support, handling day-to-day tickets, device troubleshooting, and user onboarding and offboarding - while also having the opportunity to collaborate with and learn from full-time IT Systems Administrators on broader infrastructure and systems projects. Support user onboarding and offboarding processes including account provisioning and deprovisioning in identity platforms (Google Workspace, Okta, or Microsoft Entra).

30+ days ago

IT Specialist (Austin, TX) Fish & Richardson

IT Specialist (Austin, TX)
Austin, Texas

Manage first and second level escalated end-user support issues through phone, email, remote and in-person interaction with all firm users, depending on overall workload and application specialty. Superior interpersonal skills necessary to establish and maintain client-focused relationships with partners, attorneys, clients, and staff, in person, via telephone and via email.

30+ days ago
Applied Materials logo

Senior IT Solutions Engineer Applied Materials

Senior IT Solutions Engineer
Austin, TX
  • $122,000–$168,000 / year

If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

17 days ago

IT Operations Specialist, Franchise Peak6 Investments

IT Operations Specialist, Franchise
Austin, TX

This is a relationship-driven, franchise-facing role: you are the dedicated liaison between independently operated agency locations and the corporate IT organization, and you own the franchise technology experience from onboarding a new location through the day-to-day support that keeps it running. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.

7 days ago

IT Operations Specialist, Franchise We Insure

IT Operations Specialist, Franchise
Austin, Texas

This is a relationship-driven, franchise-facing role: you are the dedicated liaison between independently operated agency locations and the corporate IT organization, and you own the franchise technology experience from onboarding a new location through the day-to-day support that keeps it running. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.

8 days ago

IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Austin, US Prolific Academic Ltd

IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Austin, US
Austin, TX

Scenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.

30+ days ago

IT Systems Administrator Neuralink

IT Systems Administrator
Austin, TX
  • $69,000–$115,000 / year

Demonstrated experience administering an enterprise IDP/IAM platform (Microsoft Entra, Okta, or Google Workspace) including full user lifecycle management, SSO configuration, MFA enforcement, and access reviews. You will be responsible for endpoint management, identity and access management, security policy enforcement, and front-line technical support across a diverse user base - from highly technical engineers to non-technical scientists and clinicians.

30+ days ago

IT User Support Technician II Central Health

IT User Support Technician II
Austin, Texas
  • Full time

Act as point of contact with vendors to resolve technical problems with desktop computing equipment and software Perform intermediate tasks in Microsoft Active Directory, Microsoft 365, and Intune Use and enforce timely, strict, and thorough documentation/logging practices. Mentor, train, and support Tier 1 Technicians Serve as the point of escalation for complex incidents and requests Contribute to Knowledge Management by creating and maintaining support documentation and knowledge articles.

20 days ago

IT Support Specialist (f/m/d) Focused

IT Support Specialist (f/m/d)
Austin, Texas

Improve the support environment continuously by identifying recurring issues, proposing fixes, and contributing to IT improvement projects (cloud migration, DLP, EDR, unified device management). Partner with the Senior IT Manager and IT Director on cross-site coordination, vendor relationships, and project delivery, escalating clearly and early when issues exceed defined scope.

14 days ago

IT Support Engineer EOS

IT Support Engineer
Austin, Texas

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

15 days ago
New

IT Support Specialist (Austin, Full-Time) Texas Sports Academy Main

IT Support Specialist (Austin, Full-Time)
Austin, TX
Remote

Account Administration: Provision, update, and deactivate accounts across our learning platforms and internal tools so access stays accurate as people join and leave. You'll be the first line of support when something breaks, the owner of accounts and access, and the person who documents how things work so problems stay solved.

5 days ago

IT Support Specialist CiviTronix

IT Support Specialist
Austin, Texas
Remote

Technical Support & Troubleshooting: Provide timely and efficient technical support to staff across multiple departments, addressing hardware, software, networking, and other IT-related issues. Network and Security Support: Assist in managing and monitoring the firms network infrastructure, ensuring secure and stable connectivity for all employees and departments.

28 days ago

Executive IT Support Engineer Blackstone Talent Group

Executive IT Support Engineer
Austin, TX

Troubleshoot and resolve issues across Windows/Mac OS, Microsoft 365 (including Teams, Outlook, SharePoint, OneDrive), mobile devices, video conferencing platforms (Teams, Zoom, Cisco Webex), and executive-grade AV equipment. Operating with a high degree of discretion and professionalism, the Executive IT Support Engineer anticipates and resolves technology needs before they impact business outcomes, enabling executive productivity at all times — whether in the office, traveling, or in a high-stakes meeting environment.

30+ days ago
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