Education, experience & Skills** Education, Certifications, and Licensure + High School Diploma or equivalent required; + **Applicable state Funeral Director Licensure is required** ; Technical schooling diploma Funeral Services/ Mortuary Science preferred; Bachelor’s degree in Mortuary Science where required by state law Experience & Skills + At least five (5) years industry experience in the applicable discipline with progressively increasing responsibilities with an understanding of industry competitive pricing, demographic patterns, and market competition + Desire to learn, understand and apply Financial and Business acumen + Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers + Proficient in MS Office suite including mail, word, excel, & power point as well as proprietary industry software (HMIS, CarePoint, Becan) **Working Conditions** + Environment: Work may be performed both indoors and outdoors regardless of weather conditions; Care Center personnel may have exposure to various chemicals and fluids; cemetery personnel may have exposure to chemicals and equipment. Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations.