Ensure that staff properly records their Time & Labor • Ensure that staff comply with Time and Labor guidelines and manage overtime in accordance with company guidelines • Provide member service and support related to fitness servicing issues • Assist members and encourage their involvement in fitness services • Responsible for achieving monthly, quarterly, and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements • Hire, Train, and develop new Personal Trainers • Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally. • Hire, develop, and manage performance of qualified Personal Trainers • Train & develop Membership other staff as needed regarding fitness and supplementation presentations emphasizing the impact of these on membership retention • Conduct weekly or as-needed meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals • Offer career growth and advancement opportunities as warranted • Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manger • Mediates club employee relations matters for all club fitness employees • Discipline staff under the guidance of your direct supervisor.