To be successful in this role, you will need the following: Create High-Quality Service Information: Develop accurate service documentation and training content from engineering data and subject matter expert input to support effective product installation, operation, troubleshooting, and repair. Collaborate Across Functions: Serve as the voice of Service Information and Training on new product introduction teams, partnering with engineering, regional teams, and stakeholders to communicate requirements, schedules, resource needs, and program status.