Qualifications and Competency Requirements:Experience and EducationHigh School or GED Diploma, requiredBachelor's degree, preferredMinimum 3 years of experience working with at-risk populations and/or case management requiredDemonstrated knowledge of Motivational Interviewing and Trauma Informed Care preferredKnowledge of non-profit sector; experience working with underserved or disadvantaged populations preferredKnowledge of homeless services, community resources, workforce and understanding of housing providersComputer skillsBasic computer literacy required, including data entry, web navigation, typing and text editing, and the ability to learn operations in new software systemsProficiency with Windows operating system, Microsoft Word, Excel, and OutlookPrevious experience with Efforts to Outcomes (ETO) or HMIS is preferred. Position Description: The Case Manager position is responsible for engaging UMOM's clients to build rapport and provide direct case management support and advocacy with a continued eye toward skill building, resource connection, and employment, with the goal of assisting clients in identifying, obtaining, and maintaining permanent housing.