Civil Engineer, Experienced Naval Nuclear LaboratoryCivil Engineer, ExperiencedWest Milton, NY$94,800–$148,200 / yearBachelors degree from an accredited college or university in a related technical, engineering or science field and a minimum of 6 years of relevant experience; or Masters degree from an accredited college or university in a related technical, engineering or science field and a minimum of 4 years of relevant experience; or Doctorate degree from an accredited college or university in a related technical, engineering or science field and a minimum of 1 year of relevant experience. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston.
NewSenior Project Manager (Custom Software & Healthcare) JobotSenior Project Manager (Custom Software & Healthcare)New York, NY$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Rather than supporting a single product, you'll partner with innovative healthcare organizations to design and deliver technology that improves patient experiences, provider workflows, and healthcare outcomes.
NewDesktop Support Engineer II Pinnacle Technical ResourcesDesktop Support Engineer IINew York, New YorkRemoteContractorThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Project Manager - Commercial Interiors | Luxury Construction Page GroupProject Manager - Commercial Interiors | Luxury ConstructionNew York, NY$140,000–$185,000 / yearFull timeThis isn't just another construction role-you'll be working on visually stunning, high-profile retail spaces, collaborating with top-tier designers and global brands, and playing a key role in bringing bold architectural concepts to life. Our client is a top-tier commercial interiors general contractor specializing in high-end retail, flagship stores, and luxury brand environments.
IT Operations Service Desk Manager (Contract to Hire) Page GroupIT Operations Service Desk Manager (Contract to Hire)Work from Home, NY$75–$90 / hourExperienced IT Operations Manager with 10+ years of leadership experience overseeing enterprise IT support, infrastructure, applications, and service delivery. Responsible for managing IT operations across North America, ensuring reliable, secure, and high-performing technology services while partnering with global teams.
User Experience Business Analyst The Computer Merchant, LtdUser Experience Business AnalystMenands, NY$55–$57 / hourContractorp>* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. You'll ensure that all static content changes are thoroughly documented and identified for language translations where needed.
Product Manager - Data User Experience - BQuant Bloomberg LPProduct Manager - Data User Experience - BQuantNY$140,000–$295,000 / yearYou will also serve as the primary liaison to Bloombergs data-producing teams and will work closely with Engineering, Quants, and other product managers to ensure the platform enables a wide range of use cases from exploratory research to production-grade applications. BQuant reimagines the Bloomberg experience by putting code at its core - it brings together the cutting edge of our Data API and AI strategies to enable unprecedented customization and time-to-value for our code-aware users and in a manner that is instantly available.
Senior User Experience Researcher (Hybrid) M&T Bank CorpSenior User Experience Researcher (Hybrid)NY$113,300–$188,800 / yearYou will develop relationships and work closely with leaders in Product Management, Software Engineering, Marketing, and Business to solve complex challenges and craft powerful experiences that highlight our products' unique capabilities and personalities. Designs and executes primary research to explore user behaviors and motivations through surveys, ethnography, in depth interviews, concept testing, stakeholder interviews, workshop facilitation, usability testing, and heuristic evaluations.
Technical Program Manager - AI sales user experience Microsoft CorpTechnical Program Manager - AI sales user experienceNY$119,800–$234,700 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. In this AI sales user experience role, you will combine program management expertise and technical acumen to identify opportunities for process improvement in sales, drive cross-disciplinary collaboration, and ensure that user-centric AI solutions are implemented with measurable impact.
Senior Director, Research & User Intelligence, Customer and Developer Experiences Capital One Financial CorpSenior Director, Research & User Intelligence, Customer and Developer ExperiencesNY$269,600–$307,700 / yearPeople and Talent Management: Lead and motivate a high performing team of professionals; provide people management leadership by hiring the best talent, setting goals, developing associates, managing employee performance and compensation decisions, promoting teamwork and handling performance management of the team. Cross Functional Partnership: Adept at establishing credibility with, as well as motivating and mentoring, designers, product managers, engineers, and business leaders with experience in engaging thoughtfully with the senior executive committee and working day to day with senior leaders.
VP - End User Technology and Experience New York Life Insurance CoVP - End User Technology and ExperienceNY$230,000–$275,000 / yearDevelop and execute a holistic strategy for modern workplace technology-including endpoint management, unified communications, collaboration tools, AV infrastructure, and workplace automation tools leveraging RAG and Agentic AI Technologies. Architect of future state technology servicing building autonomous technology support services with technologies such as Moveworks, Nexthink, custom developed AI driven experiences.
IT Support Analyst - End User Technology & Experience HinesIT Support Analyst - End User Technology & ExperienceNew York, New York$115,000–$130,000 / yearWhile our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
User Experience (UX) Lead, VP - Marketing BlackstoneUser Experience (UX) Lead, VP - MarketingNew YorkDepending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and. This is a senior leadership role where you will manage a team of visual designers, experiential designers and other specialists while working closely with marketing, product, and business teams to ensure experience consistency across all touchpoints.
User Experience Business Analyst - Hybrid - Contract to Hire Experienced Recruiting PartnersUser Experience Business Analyst - Hybrid - Contract to HireAlbany, NYRemoteDemonstrated ability to: Quickly comprehend the objective and issues that the project is trying address in order to formulate a proper solution. Write effectively for various contexts and audiences resulting in concise communication and understanding of large amounts of complex data.
User Experience (UX) Lead, VP - Marketing Blackstone Administrative Services PartnershipUser Experience (UX) Lead, VP - MarketingNew YorkDepending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and. This is a senior leadership role where you will manage a team of visual designers, experiential designers and other specialists while working closely with marketing, product, and business teams to ensure experience consistency across all touchpoints.
Senior User Experience Researcher Oracle CorpSenior User Experience ResearcherNY$91,400–$187,000 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. Oracle Health's Design and Human Factors Research teams are embarking on a bold new mission to completely reimagine the experience of our healthcare applications-from core EHR systems to the patient journey and everything in between.
IT Support Analyst End User Technology & Experience Hines Interests Limited PartnershipIT Support Analyst End User Technology & ExperienceNY$78,000–$100,000 / yearWhile our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
Senior User Experience/Interaction Designer Jose MercilineSenior User Experience/Interaction DesignerNew YorkThe global team, which is made up of Interaction Designers, Visual Designers and UI Developers based in London, New York, Hong Kong, Mumbai, Montreal, and Glasgow, deliver user-centered design and strategy projects across the Institutional business: from client-facing applications, to tools and software for front office sales and trading, Investment Banking and Global Capital Markets, middle and back-office, infrastructure, and data as well as HR and corporate services. As a member of this high-performing team, you will need to be a talented and detail-oriented Interaction Designer and User-Centered Design practitioner with the proven leadership and communications skills needed to build trust with a complex matrix of interdisciplinary clients and partners across the organization.
Senior User Experience / Interaction Designer Jose MercilineSenior User Experience / Interaction DesignerNew YorkThe global team, which is made up of Interaction Designers, Visual Designers and UI Developers based in London, New York, Hong Kong, Mumbai, Montreal, and Glasgow, deliver user-centered design and strategy projects across the Institutional business: from client-facing applications, to tools and software for front office sales and trading, Investment Banking and Global Capital Markets, middle and back-office, infrastructure, and data as well as HR and corporate services. As a member of this high-performing team, you will need to be a talented and detail-oriented Interaction Designer and User-Centered Design practitioner with the proven leadership and communications skills needed to build trust with a complex matrix of interdisciplinary clients and partners across the organization.
User Experience Design, Vice President - AI for CIB Operations JPMorgan Chase Bank, N.A.User Experience Design, Vice President - AI for CIB OperationsNew York, NYFull timeAs a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making.
NewDevelopment - User Experience Designer Artech LLCDevelopment - User Experience DesignerNew York, NY$70–$80 / hourJoin our dynamic team as a User Experience Designer, where you'll leverage your expertise in product design to create impactful user experiences. Collaborate with cross-functional teams and utilize cutting-edge tools and frameworks to deliver high-quality design artifacts.
Associate User Experience Director - Visa Freelance AKQA IncAssociate User Experience Director - Visa FreelanceNew York, NY$4,000–$5,000 / weekWe unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. User Experience leaders at AKQA apply artistry and craftsmanship to strategic insights, designing articulate, beautiful and impactful customer experiences across a wide variety of channels and devices.
Director User Experience eCommerce 1-800-Flowers.com IncDirector User Experience eCommerceNYWe are seeking a Director of UX who instinctively "puts the customer hat back on" in every decision, someone who champions experiences that serve real user needs first, not just internal assumptions. This role will lead the UX vision for our eCommerce ecosystem, ensuring every interaction, from discovery to checkout to post-purchase, is intuitive, frictionless, and grounded in a deep understanding of customer behavior.
NewDevelopment - User Experience Designer MindlanceDevelopment - User Experience DesignerNew York, NY$77–$81 / hourUtilize modern tools and established design systems to deliver high-quality artifacts, including customer journey maps, service blueprints, high-fidelity UI, and interactive prototypes. Impactful Communication: Present complex design decisions and insights to diverse audiences across all organizational levels, translating user research and data into compelling narratives.
User Experience Technical Assistant - Genesee Community College Genesee Community CollegeUser Experience Technical Assistant - Genesee Community CollegeBatavia, NYThe technical assistant works with Information Technology Services staff, faculty, and students for the functionality of technical resources and coordinates with various departments on campus in collaboration with the User Experience & Technology Services team. The User Experience Technical Assistant is responsible for providing tier 1 triage for inbound tickets, calls, chats, emails, and walk-ins, and supports Audio Visual equipment and events.
NewUser Experience Designer Artech LLCUser Experience DesignerNew York, NY$90–$100 / hourOverview: As part of the CFRM (Credit and Financial Risk Management) Design team, we build the ecosystem of enterprise software products that empower teams to navigate financial risks—specifically credit, liquidity, and market risks. Collaborate with cross-functional partners to create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
Senior User Experience Designer, Associate - AI-Enabled Journeys JPMorgan Chase Bank, N.A.Senior User Experience Designer, Associate - AI-Enabled JourneysBrooklyn, NYFull timeSpecifically, you will design AI-enabled customer and employee experiences that activate key use cases-e.g., onboarding & account opening, money movement & payments, lending servicing, banker productivity, alerts/communications-in partnership with Product, Tech, and Data. Designers play a critical role in human-centered AI: defining the problem, aligning to controls, crafting transparent interactions, and measuring outcomes that matter to customers, bankers, and the business.
Senior User Experience Researcher Angi IncSenior User Experience ResearcherNYRemote$130,000–$180,000 / yearOn the other side, youll own a portfolio of customer experience metrics programs - tracking how users feel and behave across key moments in the Angi journey, measuring the impact of product changes over time, and building the longitudinal understanding that keeps the team grounded in whats actually happening for customers. Your in-house product experience gave you: familiarity with how product roadmaps, sprint cycles, and metrics work; an understanding of how research earns trust and gets used in a fast-moving team; and a track record of insights that influenced real decisions.
Senior Associate, User Design Experience New York Life Insurance CoSenior Associate, User Design ExperienceNew York, NY$115,000–$135,000 / yearWe provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Director, End User Services Compass Pathways PlcDirector, End User ServicesNY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
NewIT Manager | End User Support Lead Macpower Digital Assets Edge Private LimitedIT Manager | End User Support LeadNew York, NYRemote$90–$100 / hourEffective stakeholder management skills, ensuring seamless cross-functional collaboration, risk mitigation, and clear communication across technical and business teams. Proven Project Management background with over 5 years of experience leading IT user support initiatives and improving service delivery.
Director, End User Services Compass PathwaysDirector, End User ServicesNew York, NY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
NewSr. User Researcher Peloton Interactive IncSr. User ResearcherNew York, NY$173,478–$213,957 / yearThis Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers, and will report to the Director, User Research. Collaborate with Product Managers, Industrial Designers, Engineers, and Field Testing Program Managers to identify hardware user research goals based on ambiguous problem statements, and then scope, plan, and execute research to address those goals.
NewProduct Engineer, User Journey MediumProduct Engineer, User JourneyNew York, NY$155,000–$195,000 / yearClaude Code) to accelerate development and iterationIdentify opportunities for improvement based on user testing and passive analytics dataContribute to the "logged in" experience as we expand authenticated featuresWHAT YOU'LL BRINGProduction experience with TypeScript and Next.jsFamiliarity with NestJS or similar Node.js backend frameworksFullstack capability with a frontend focus—you're comfortable across the stack but you care about what users see, experience, and feelExperience with analytics tooling (Segment, Posthog, GTM)Demonstrated adoption of AI‑assisted development (Claude Code, Cursor, etc.)A product mindset: you ask "why are we building this?" before diving inDesire to grow into a more strategic role with the right mentorshipA belief in our mission: connecting millions of Americans to mental health services that actually work for themWHY THIS IS A UNIQUE OPPORTUNITYA world‑class Board, Clinical Advisory Committee, supporters, and collaborators. What We OfferCompetitive compensationCompetitive medical, dental, and vision benefitsPaid holidays and generous PTOLife insuranceShort‑term and long‑term disabilitySpring Health mental healthcareCommuter benefitsPerks at WorkExperience joining a dynamic start‑up environment that is re‑writing the playbook for social change in the mental health tech spaceBenefits of joining a close‑knit, highly‑motivated team with mentorship opportunities from a world‑class network of founding leaders, Advisors, and Board membersLearning & Development opportunities, including free MasterClass subscriptionsOpportunity to attend inspiring experiences and events with thought leaders, business executives, and iconic speakers across a range of industriesAnd more (just ask!)The annual salary for this role is $155,000–$195,000, commensurate with experience and fit.
Corporate Vice President - Senior Director, End User Services - Executive Support & AV Technologies New York Life Insurance CoCorporate Vice President - Senior Director, End User Services - Executive Support & AV TechnologiesNew York, NY$175,000–$235,000 / yearThis role is ideal for a seasoned technology services leader who thrives at the intersection of operational excellence, executive stakeholder management, and modern workplace innovation - and who is energized by the challenge of building world-class support at scale within a complex financial services environment. This is a transformative leadership role with broad accountability across three distinct but interconnected service domains: the Enterprise Help Desk (supported by TCS managed service delivery), a White-Glove Executive Support function, and Conference Room & AV Technologies.
NewStaff Engineer, User Engagement Menlo VenturesStaff Engineer, User EngagementNew York, NY$200,000–$238,000 / yearExperience in at least one server‑side language – Ruby, Java, C#, C++, Python (we use Ruby on Rails).Experience building interactive web applications using modern JavaScript frameworks (we use React).Strong understanding of appropriate technical design, architecture, and other complexity in building web applications. As a staff engineer, you'll play an instrumental role in designing and implementing complex systems within the team's domain, guiding your team's full‑stack development practices and collaborating with other senior engineering leaders to advance Betterment's technology and create high performance, reliability and exceptional developer experience.
Senior Software Engineer - Observability Real User Monitoring Grafana LabsSenior Software Engineer - Observability Real User MonitoringNew York, NYRemote$154,445–$185,334 / yearToday, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
End User Support Engineer MDMS Recruiting LLCEnd User Support EngineerNew York, NY$60–$80 / hourResponsibilities: Provide 1st to 3rd level End User Support for all internal employees, both in-office and remotely by effectively monitoring and managing incoming workload to the Global EUS team through various channels, including portal, email, in-person, chat, and hotline contacts. We are seeking a highly skilled and technically adept End User Support Engineer to deliver exceptional support to our employees, including white glove, trade floor, and VIP services.
IT Systems Engineer - End-User Support (USA) Trexquant InvestmentIT Systems Engineer - End-User Support (USA)New York, NYWe are looking for a highly capable IT Systems Engineer to support and scale end-user computing and IT infrastructure onsite for our New York office opening in September 2026. Lead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure.
Sr Engineer, End-User Computing Engineering Weil Gotshal & MangesSr Engineer, End-User Computing EngineeringNew YorkAs part of TA&E, the End-User Computing Engineering group is responsible for maintaining all End-User platforms: Windows desktop, virtualized desktops (server and desktop hosted) and mobile devices. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm.
Senior Fullstack Engineer - Observability Real User Monitoring RUM | US | Remote Raintank IncSenior Fullstack Engineer - Observability Real User Monitoring RUM | US | RemoteNYRemote$154,445–$185,334 / yearGrafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
Staff Engineer, User Trust Betterment Holdings IncStaff Engineer, User TrustNew York City, NY$200,000–$238,000 / yearAs a staff engineer, you''ll play an instrumental role in designing and implementing complex systems within the team''s domain, guiding your team''s full stack development practices and collaborating with other senior engineering leaders to advance Betterment''s technology and create high performance, reliability and exceptional developer experience. Our Commitment to Your Total Well-being: We offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options.
User Operations Manager, US Counsel AI CorpUser Operations Manager, USNew York, NY$144,000–$216,000 / yearRole Overview Harvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time.
Commerce Payments, User Acceptance Testing JPMorgan Chase Bank, N.A.Commerce Payments, User Acceptance TestingNew York, NYFull timeAssist in the planning and execution of application testing, working with process owners, business and Digital product managers, functional areas, customer experience/design teams and development to execute complex test strategies involving internal Chase applications, third party vendor applications/microsites, as well as desktop and/or mobile applications. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewProduct Engineer - User Journey & Analytics MediumProduct Engineer - User Journey & AnalyticsNew York, NY$155,000–$195,000 / yearThe position offers an annual salary of $155,000–$195,000, competitive benefits, and opportunities for strategic growth within the organization.#J-18808-Ljbffr. This full-time, in-office role requires the candidate to own the frontend experience and implement analytics for the mental health service marketplace.
Field Training and End User Engagement Manager Protective Industrial Products IncField Training and End User Engagement ManagerLatham, NYThis role serves as a visible representative of the company, bringing PIP's value proposition to life by delivering impactful training, product demonstrations, and customer-facing engagement initiatives. The Field Training & End-User Engagement Manager is responsible for advancing PIP's field training and customer engagement strategy through dynamic, hands-on learning experiences and in-market support.
App User Acquisition Manager Fanatics CollectiblesApp User Acquisition ManagerNew YorkFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. These channels include, but are not limited to, Google Ads (App Campaigns/UAC), Meta/Instagram, 3 rd party Ad Networks, CTV (Connected TV), digital sponsorships, licensor collaborations, and select others to acquire high-quality users who are likely to engage and monetize within Topps Digital’s suite of digital collectible apps (8 total apps - https://play.toppsapps.com).
Product Manager, User Trust Betterment Holdings IncProduct Manager, User TrustNew York City, NY$121,000–$143,000 / yearWe design risk and identity measures, determine when and how to introduce controls in key customer journeys (signup, login, funding, withdrawals), and build the tooling that helps Customer Experience and Operations teams keep 1M+ customers safe while without compromising the quality of their investing and cash experience. As the Product Manager for User Trust, you''ll own the roadmap that ties our controls and tooling together, define how we assess risk and introduce (or remove) verification interventions across the customer journey, and set clear measures of impact across risk reduction, customer experience, and regulatory expectations.
Senior Manager, User Operations Counsel AI CorpSenior Manager, User OperationsNY$184,000–$276,000 / yearThey will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar.
Senior Manager, User Operations HarveySenior Manager, User OperationsNew York, New YorkThis role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin” . They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick.