Knowledge, Skills, Abilities and Competencies * Knowledge of (or ability to learn) the proper industrial safety practices with special regard to gaseous manholes, working below grade or in confined places, high voltage areas, and/or areas involving heat, offensive odors, and dampness, including the practical application of first aid techniques; * Knowledge of (or ability to learn) practices and procedures governing the construction and maintenance of sanitary sewers, sewage pump stations, water pumping facilities, water mains, and related facilities; * Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with citizens, co-workers, and representatives of other agencies, including individuals with various educational, lingual, and economic backgrounds; * Ability to interact effectively with individuals who may be confused, upset, or irate; * Ability to remain calm and level-headed during times of high pressure or stress; * Must be able to work under adverse conditions, such as small spaces, deep underground or climbing water towers, and in human sewage; * Ability to read and interpret plans, diagrams, drawings, prints, schematics, etc. Work Environment, Physical Demands, and Other Requirements * May be required to climb or balance, reach with hands and arms, sit, stand, stoop, kneel, crouch, talk or hear, smell, and use hands to finger, handle, or feel; * Works in an outdoor environment with exposure to weather-related heat and cold, rain, snow, wind, and related elements; * Works in and on local and state roadways; * Exposed to working in close quarters, high and precarious places, moving mechanical parts, moving traffic, vibration, fumes or airborne particles, sewage, and infectious diseases; * May occasionally be required to move up to 200 pounds (such as a manhole cover); * Required to serve in an "on-call" capacity during designated days or shifts, at all times, as well as be available to respond to emergencies or high-priority situations.