Knowledge of secretarial/clerical assignments and office automation software programs, tools and techniques to perform the procedural and administrative work of the office, such as preparing and editing documents, maintaining files/records, making and preparing travel arrangements, composing various reports, letters, spreadsheets, databases, graphs, inquiries, and technical correspondence. Specialized experience must include secretarial/clerical assignments and office automation software programs, tools and techniques to perform the procedural and administrative work of the office to include experience with format, content, coding of personnel records and supporting automated personnel systems sufficient to enter personnel actions data, correct errors in and generate periodic reports.