p>Ability to: Prepare and present clear, concise, and accurate oral and written reports, statements, speeches, talking points, and presentations; plan, organize, and implement duties and responsibilities defined by desired outcomes and objectives; develop and implement projects and processes designed to enhance community relations at the block, neighborhood and city-wide level; develop and maintain effective working relationships with individuals from a variety of ethnic and socio-economic backgrounds; observe a variety of problems, identify core issues, and participate in the development of plans to address core issues; work cooperatively with other City departments and other agencies to leverage the use of community resources; plan, organize, and conduct large and small public meetings; develop and maintain cooperative relationships with neighborhood and community groups and City staff; facilitate problem solving among different parties with varying interests; respond to and effectively prioritize multiple requests for service; work irregular duty hours, nights, evenings, weekends and some holidays as required. Knowledge of: Principles, practices, and methods of various forms of mass media including but not limited to Internet, social media, print, television and radio, electronic communications and community engagement programs; problem solving techniques, working with graphic design software and digital media tools, writing, editing and techniques of team building, conflict resolution techniques, processes used in collaborative decision making, consensus building, and meeting facilitation; communication principles and practices; crime prevention principles and practices; emergency management training programs; fire safety, emergency preparedness and community organizations and agencies.