Senior IT Help Desk Technician CACI International IncSenior IT Help Desk TechnicianKing of Prussia, PA$67,800–$142,200 / yearSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
IT Help Desk Qureos IncIT Help DeskUnited$20–$45 / hourThe successful candidate should possess the following skills and experience: • Proven experience in an IT help desk, service desk, or a similar technical support role. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network issues, ensuring our employees can work efficiently and securely.
Clinical Staff Info Systems Pharmacist - IT Administration - Full Time Guthrie ClinicClinical Staff Info Systems Pharmacist - IT Administration - Full TimeSayre, PA$58.19–$92.17 / hourAt least one year of experience in a clinical setting in order to: 1. acquire a higher level of professional knowledge in pharmacy 2. develop specific expertise in services including education, quality improvement, and drug therapy monitoring 3. acquire in‐depth knowledge of departmental policy and procedures 4. Develop suitable supervisory and interpersonal skills. Clinical staff/IT role requires flexibility to incorporate a systems perspective in collaborating the pharmacy operations, clinical practices and information system to ensure establish seamless pharmacy‐IT vision with a goal of better patient care outcome.
IT Assistant Frontline Fabrics, Inc.IT AssistantShoemakersville, PAFull timePrimary IT Support Responsibilities Assist the IT department with day-to-day employee technology needs, including: Provide first-level employee help desk supportSet up and configure computers, printers, phones, and other office technologyAssist with new employee technology setup and user accountsSupport employees with password, login, and access issuesProvide basic support for Microsoft 365 and office applicationsTroubleshoot common hardware, software, printer, and connectivity problemsPrepare and maintain computers and equipment for employee useMaintain IT equipment, inventory, and assignment recordsDocument common IT procedures and troubleshooting stepsAssist with conference room and office technologyCoordinate with outside technology vendors when necessaryEscalate more complex technical issues to the Senior IT ManagerAssist with other IT projects and technology initiatives as needed Accounting Support Responsibilities Assist the accounting department with routine tasks as needed, including: Enter data into accounting and ERP systemsAssist with processing vendor invoices and expense reportsSupport accounts payable and accounts receivable activitiesHelp maintain accounting records and electronic filesAssist with bank and credit card reconciliationsPrepare basic spreadsheets and reportsAssist with inventory and purchasing documentationSupport payroll-related administrative tasksAssist with month-end activities as directed by the Senior AccountantMaintain confidentiality of financial and employee information These responsibilities can be learned on the job, and the Senior Accountant will provide guidance on company-specific accounting procedures. Experience 14 years of experience in IT support, help desk support, computer support, office technology, technical customer service, or a related role preferredExperience supporting employees in a small or mid-sized business environment is a plusAccounting, bookkeeping, or office finance experience is helpful but not required Technical Skills Candidates should have basic familiarity with: Windows PC environmentsMicrosoft 365 and Microsoft Office applicationsComputer and workstation setupPrinters and common office hardwarePassword and user account supportBasic hardware and software troubleshootingBasic network and connectivity troubleshootingTechnology inventory and equipment tracking Accounting Skills Prior accounting experience is helpful but can be trained.
IT Help Desk Manager Arcadia UniversityIT Help Desk ManagerGlenside, PAFull timeLocation: GlensideEssential Functions:Serve as a role model of exemplary customer service to faculty, staff, students, and guests of the University by professionally and accurately using independent judgment to troubleshoot, diagnose, record, classify, correct, document, communicate, and close ITSS Service Requests or Incidents via the phone, email, or face-to-face. Required Knowledge, Skills and Abilities:Experience in using, configuring, and troubleshooting desktop productivity applications such as Google Workspace, Microsoft Intune, and other business-critical software on Windows and macOS platforms, within an Active Directory environment.
IT Manager Revel StaffingIT ManagerAllentown, PennsylvaniaA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.
Jr. IT Support Technician webfx.comJr. IT Support TechnicianHarrisburg, PA$44,000–$46,500 / yearIn This Role, You’ll Get To… -Provide technical support for incoming queries related to computer systems, software, and hardware -Respond promptly to queries either in-person and via email -Educate team members on technology and walk them through the problem-solving process -Install, modify, and repair computer hardware and software -Run diagnostic programs to identify and resolve problems -Maintain the performance of computer systems -Resolve technical problems with Local Area Networks (LAN), Wireless Networks (WiFi), and other systems -Install and configure new Windows and Mac workstations -Create new accounts for incoming team-members -Support online software configuration and answer team member questions -Document new processes and effectively communicate them to team-members A Typical ‘Day in the Life’ Might Consist of: 10% researching, implementing, and documenting team-wide process improvements 30% creating and managing team-member accounts 60% performing Help Desk support, troubleshooting technical issues, and working with team members to find solutions 100% pursuing your own personal best while delivering real-world impact for our clients! Enjoy our Casual Dress Code - Home Buyer Program - Personal Desk Fund - Green Commute Benefits - Pawternity Leave - Merit-based promotions (we promote from within, you will move up and grow here!) -The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients Check out our culture on social media: Instagram Twitter Facebook *You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know!
Jr. IT Support Specialist webfx.comJr. IT Support SpecialistHarrisburg, PA$44,000–$46,500 / yearIn This Role, You’ll Get To… -Provide technical support for incoming queries related to computer systems, software, and hardware -Respond promptly to queries either in-person and via email -Educate team members on technology and walk them through the problem-solving process -Install, modify, and repair computer hardware and software -Run diagnostic programs to identify and resolve problems -Maintain the performance of computer systems -Resolve technical problems with Local Area Networks (LAN), Wireless Networks (WiFi), and other systems -Install and configure new Windows and Mac workstations -Create new accounts for incoming team-members -Support online software configuration and answer team member questions -Document new processes and effectively communicate them to team-members A Typical ‘Day in the Life’ Might Consist of: 10% researching, implementing, and documenting team-wide process improvements 30% creating and managing team-member accounts 60% performing Help Desk support, troubleshooting technical issues, and working with team members to find solutions 100% pursuing your own personal best while delivering real-world impact for our clients! Enjoy our Casual Dress Code - Home Buyer Program - Personal Desk Fund - Green Commute Benefits - Pawternity Leave - Merit-based promotions (we promote from within, you will move up and grow here!) -The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients Check out our culture on social media: Instagram Twitter Facebook *You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know!
IT Help Desk Technician Stratix Systems, Inc.IT Help Desk TechnicianWyomissing, PACERTIFICATES, LICENSES, REGISTRATIONS: Professional certifications such as those offered by Microsoft, Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications would be ideal. We are looking for a calm, cool, and collected professional who provides exceptional customer service to both internal and external clients by being timely, professional, courteous, polite and process and detail-oriented.
Help Desk Specialist-Canonsburg, PA Preferred Primary Care Physicians, Inc.Help Desk Specialist-Canonsburg, PACanonsburg, PAFull timeThis entry-level position provides courteous and timely support primarily by phone and email, resolves common technical issues, documents support requests, and escalates more complex issues to the appropriate IT team member or third-party service provider. Follow HIPAA requirements and company privacy and security policies when accessing systems or handling information that may contain Protected Health Information (PHI).Protect confidential information by following minimum-necessary access principles and established procedures for identity verification, information disclosure, workstation security, and secure handling of equipment.
Senior Information Systems Support Technologist Bechtel Plant MachinerySenior Information Systems Support TechnologistMonroeville, PennsylvaniaThe Senior Information Systems Support Technologist works under limited direction and performs complex technical functions to support company operations in areas including but not limited to providing logistics and business system user and account support, data administration and other information system transactional support, and creating and/or transferring media with a variety of platforms while safeguarding NR Program data and preventing cyber risks. Provide Company Business System Information System Support including Oracle-ERP Tier 1 and future developed business system solutions by performing the following actions: Help desk triage, System access requests, system data entry and upkeep, Transactional system account administration and system support, SharePoint or Microsoft suite of line-of-business apps of Power Apps; PDF scrapping to conduct data accuracy checks.
Lead Help Desk Analyst Temple University Health SystemLead Help Desk AnalystPhiladelphia, PAPennsylvania-Philadelphia'',''Pennsylvania-Philadelphia'',''Information Technology'',''Information Technology'',''Full-time'',''Full-time'',''Day Job'',''Day Job'',''Regular'',''Regular'',''false'',''405918'',''405918'',''true'',''405918'',''false'',''Submission for the position: Lead Help Desk Analyst - (Job Number: 263756)'',''false'',''405918'',''false'',''true''. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianPhiladelphia, PASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIPhiladelphia, PASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Specialist Affiliated Distributors, Inc.Help Desk SpecialistWayne, PAAbility to communicate technical concepts clearly and professionally to non-technical associates while maintaining professionalism, patience, and composure when supporting associates in high-pressure situations. Essential Duties and Responsibilities: Provide company-wide Level 1 technical support for hardware, software, user accounts, mobile devices, and supported business applications.
Information System Security Engineer Gbs GroupInformation System Security EngineerPhiladelphia, PA$85,000–$100,000 / yearProvide analysis of cybersecurity requirements and potential design solutions, providing guidance and direction related to security technologies, performing analysis on cybersecurity collected data and test results, identifying and implementing cybersecurity design, and preparing and maintaining engineering and security related documentation in support of lab functions supporting Situational Awareness systems. Document, implement and prioritize patching requirements across applicable system components, provide support for the development and testing of patches to fix vulnerabilities in Windows, Red Hat Enterprise Linux (RHEL) operating systems and associated applications, provide assistance in conducting cybersecurity audits to ensure appropriate implementation and compliance of the security posture.
Information Systems Technician U.S. NavyInformation Systems TechnicianCoopersburg, PAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
FT Dean of Enrollment Luzerne County Community CollegeFT Dean of EnrollmentNanticoke, PAProvide strategic leadership in the implementation, integration, and continuous optimization of enrollment technologies, including Customer Relationship Management (CRM), Student Information System (SIS) application systems, financial aid platforms, and workflow tools to enhance operational efficiency and student experience. Serve as a key leader in ensuring the enrollment management areas of enrollment management, admissions, and financial aid have processes, policies, technology, and resources necessary to achieve enrollment and student success goals.
Associate System Engineer City of Philadelphia PAAssociate System EngineerPhiladelphia, PA$70,000–$79,438 / yearWe are a Public Service Loan Forgiveness Program qualified employer: 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities We offer Comprehensive health coverage for employees and their eligible dependents Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available*The successful candidate must be a city of Philadelphia resident within six months of hireEffective May 22, 2023, vaccinations areno longer requiredfor new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. CityGeo is performing some of the most innovative work in municipal government on data analytics, application development, use of imagery and management of governance and multi-departmental stakeholder collaborationJob DescriptionThe Associate Systems Engineer is a technical role responsible for supporting, monitoring, documenting, troubleshooting, and improving systems used by the Philadelphia Department of Prisons.
FT Dean of Student Success and Engagement Luzerne County Community CollegeFT Dean of Student Success and EngagementNanticoke, PAServe on college committees and represent student success, student support, career services, alumni relations, and student life and athletics in campus-wide and external partnerships. Lead the assessment of student success, student support, career services, and alumni relations outcomes and utilize findings to ensure program effectiveness and inform resources allocations.