Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. You will provide day-to-day leadership to employees, monitor operational performance, help resolve complex customer issues, partner with the client and internal leadership, and identify opportunities to improve the customer and member experience.