Responsibilities will include working directly with claims professionals providing legal analysis and advice, preparing and filing legal pleadings and documents, performing legal research, preparing for and conducting pre-trial investigations, preparing for and handling pre-trials and Arbitration Hearings before the workers' compensation Arbitrator, and conducting post-trial activities, including appeals to the Commission, Circuit Court, and/or Appellate Courts where appropriate. Designed with our employees needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.