Call center resume objective examples
Having the right objective in your call center resume can make a big difference.
If you truly want to stand out on your resume as you search for call center jobs, one of the best ways is to create an amazing resume objective. The objective tells employers exactly what job you're considering and what you can bring to the company. Your call center resume objective should be clearly defined, original, and to the point. In addition, you need to keep it short—one sentence is usually enough.
Objectives are less common nowadays than career summaries, but if you can create an objective that stands out, it can help get your resume to the top of the pile.
When creating your objective, target the specific company you're applying to. If you're sending out several resumes, write a new objective statement for each. This keeps your call center resume objective fresh, new, and interesting.
Why use an objective?
The best way to use an objective is to point out the qualities you possess that will most benefit the company. These qualities may not be immediately apparent later in your resume, so stating them in the objective is beneficial.
If you don't have much work experience, an objective statement is a spot where you show off the skills and knowledge you have that you may have gotten through organizations you work with, self-taught information, and education experience. Highlight the assets you most want a hiring manager to see.
What are good call center resume objectives?
"To maintain customer satisfaction and improve customer experience with Telecom Call Center through my proven problem solving skills, customer experience, and product knowledge."
With this resume objective example, you are showing a hiring manager that you already understand their product. In addition, you are pointing out that you have experience with customers and are great at solving problems. These are crucial skills in a call center.
"To work effectively with a team at Hydrating Serums call center while improving customer satisfaction scores and retaining concerned customers, helping to improve the company's revenue."
It's important to show concrete examples of how you will help the company. Retaining concerned customers helps a company's revenue. In addition, you're showing that you will work well with a team. This is crucial in customer service positions.
"Utilize my knowledge and experience with data entry to ensure the proper recording of customer interactions with Phones INC, while offering customers the in-depth technical knowledge I possess to assist with any problems they encounter."
In this sample, you're showing that you are technically minded, as well as understanding the need for proper call records. Just remember to back up these statements with your experience in your resume.
Boost your resume
An objective statement is just one part of a strong resume—your skills and experience sections also play a major part in attracting hiring managers. Could you use some help putting everything together in one impressive package? Get a free resume evaluation today from the experts at Monster's Resume Writing Service. You'll get detailed feedback in two business days, including a review of your resume's appearance and content, and a prediction of a recruiter's first impression. Why delay? The experts at Monster are ready to answer the call.