Overview:
Black Desert Resort, located among the dramatic red rocks and lava fields of Southern Utah, is an ultra-premium destination featuring luxury accommodations, championship golf, exceptional dining, spa and wellness experiences, recreation, and thoughtfully curated guest experiences.
Job Summary
The Accounts Receivable Clerk – Membership is responsible for supporting the accurate and timely billing, payment processing, account reconciliation, and collection of membership-related receivables at Black Desert Resort. This position maintains accurate member financial records, monitors outstanding balances, and helps ensure membership charges, dues, and payments are properly recorded.
Working closely with Finance, Membership, and resort leadership, this role supports efficient accounting operations while providing professional, responsive service to members and maintaining the highest standards of accuracy, confidentiality, and financial accountability.
Job Specifications
Onsite: Black Desert Resort
Shift & Schedule Availability: Full-Time / Year-Round, primarily weekdays with flexibility based on business needs
Pay Rate: $20.00–$24.00 per hour. This is the pay rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Why Join Us
- Financial Accuracy: Play an important role in maintaining accurate membership billing, payment records, account reconciliations, and timely collection of receivables.
- Member Experience: Collaborate with Finance and Membership teams to resolve billing questions, support seamless account management, and deliver professional service to resort members.
- Comprehensive Benefits: Health insurance, 401(k) with company match, paid time off, employee dining room, resort discounts, and employee hotel stay program.
Responsibilities:
Key Responsibilities including but not limited to
- Prepare, review, and process membership invoices, recurring dues, assessments, and other membership-related charges.
- Maintain accurate member accounts, billing records, payment information, and supporting documentation.
- Process and apply member payments, credits, adjustments, and refunds in accordance with established accounting procedures.
- Monitor accounts receivable aging, identify outstanding balances, and assist with timely collection efforts.
- Communicate professionally with members regarding billing inquiries, account balances, payment discrepancies, and past-due amounts.
- Reconcile membership accounts, payment transactions, and general ledger balances to ensure financial accuracy.
- Research and resolve billing discrepancies, unapplied payments, duplicate charges, and account reconciliation issues.
- Coordinate with Membership, Finance, and other resort departments to ensure accurate billing and timely account updates.
- Assist with membership account setup, changes, cancellations, and billing adjustments based on approved documentation.
- Prepare accounts receivable reports, aging summaries, collection updates, and supporting financial schedules.
- Support month-end closing activities, account reconciliations, and financial reporting requirements.
- Maintain organized financial records and ensure compliance with internal controls, payment security, confidentiality, and accounting policies.
- Identify opportunities to improve billing accuracy, collection processes, and overall workflow efficiency.
- Perform other accounting and administrative duties as assigned.
Qualifications:
Preferred Qualifications and Skills
- High school diploma or equivalent required; associate degree in Accounting, Finance, Business, or a related field preferred.
- One to three years of accounts receivable, billing, collections, or general accounting experience preferred.
- Previous experience in hospitality, private clubs, golf memberships, or membership-based organizations preferred.
- Understanding of accounts receivable processes, invoicing, payment application, reconciliations, and collection procedures.
- Proficiency in Microsoft Excel, Outlook, and accounting or financial management systems.
- Experience with membership management, club accounting, or resort billing software preferred.
- Strong attention to detail, numerical accuracy, organization, and time management.
- Ability to research discrepancies, reconcile accounts, and resolve billing issues independently.
- Professional written and verbal communication skills with a strong commitment to member service.
- Ability to manage multiple priorities, meet deadlines, and maintain accurate financial records.
- Demonstrated discretion when handling confidential financial, payment, and member information.
- Ability to collaborate effectively with Finance, Membership, and other resort departments.
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