ITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.
The annual sales quota for this position is $20+MM in total contract bookings. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective.
Location:
The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR Atlanta).
You should work in the office 4 days a week when not on business-required travel.
Key accountabilities and responsibilities include:
- Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts
- Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin
- Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor
- Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals
- Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources
- Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments
- Develop and qualify leads into pursuits and close pursuits
- Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
- Lead and motivate sales pursuit teams
- Ability to work in a global organizational and service delivery environment
- Make significant contributions to the local team and the company sales culture
- Manage client expectations throughout the sales cycle and closing process
- Develop and manage a pipeline of qualified opportunities
Measures of Success:
- Meeting and exceeding annual bookings value target (>$20M)
- Compliance with the client's sales methodology and financial parameters
- Work as part of a team to negotiate new deals and commercials
Requirements
The ideal candidate:
- Minimum of 15-years of experience in selling complex, outcome-based Business Process Outsourcing (BPO) services
- 7-8 years of experience serving clients in the Tech, Telecom & Media Sectors
- Experience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome-based deals through consultative/value sales methodologies
- Experience in a senior Business Development Executive /account executive role managing an account portfolio of $25-50M+
- A well-documented track record of achieving annual sales quotas of $15M-$20M
- Recent experience selling consulting services engagements of $500K-$5M
- Excellent oral and written communication skills and outstanding presentation skills
- Ability to work in a global organizational and service delivery environment
- Ability to work in a fast-paced, competitive sales culture
- Ability to travel as required
- High level of personal and professional integrity
- Excellent attention to detail
- Excellent time management skills
Reporting Relationship:
The Business Development Executive will report to the VP & Business Services Technology, Telecom, Media & Entertainment Cluster Lead.
Benefits
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and others
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups