Commercial Sales Coordinator

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

ATC Commercial Coordinator

Position Summary:

The Commercial Coordinator serves as a central resource within the commercial organization, supporting sales, estimating, customer communications, and business development activities. This role helps ensure opportunities move efficiently from initial customer inquiry through quotation and order execution while maintaining accurate CRM data and coordinating commercial initiatives that support business growth.

The ideal candidate is highly organized, customer-focused, and comfortable working across multiple departments in a fast-paced manufacturing environment.

Primary Responsibilities:

• Coordinate commercial activities between customers, sales, estimating, engineering, production, and operations to ensure timely execution of customer requirements.
• Prepare estimates and quotations for selected opportunities.
• Assist with customer inquiries, order status, and commercial follow-up.
• Manage and maintain CRM/Salesforce data, ensuring customer information, opportunities, and sales activities remain accurate and up to date.
• Coordinate proposal preparation and customer-facing documentation.
• Support Business Development Managers with opportunity tracking, customer follow-up, account planning, and sales support activities.
• Monitor open quotations and coordinate follow-up efforts to improve quote conversion.
• Coordinate outbound commercial initiatives, including trade shows, industry exhibitions, lead generation campaigns, customer outreach efforts, and other business development activities.
• Generate sales reports, pipeline metrics, and other commercial performance reporting.
• Support contract review, order administration, and other commercial documentation as needed.
• Identify opportunities to improve commercial processes, communication, and overall operational efficiency.

Qualifications:

• Associate's or Bachelor's degree preferred.
• Three or more years of experience in sales support, commercial coordination, estimating, inside sales, or project coordination within an industrial or manufacturing environment.
• Experience using CRM software (Salesforce preferred).
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience interpreting engineering drawings or technical documentation is a plus.

Preferred Characteristics:

• Self-motivated and proactive.
• Strong attention to detail.
• Customer-focused with excellent follow-through.
• Team-oriented with the ability to work across multiple departments.
• Strong problem-solving and organizational skills.

Location of Job:

• Advanced Thermal Corporation - Itasca, IL

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.