Customer Order Management

Millenniumsoft
  • Vernon Hills, IL
    3 days ago

    Job Description

    Customer Order Management Representative needed on-site in Vernon Hills, IL. Acts as liaison for order expediting, problem-solving, and dispute resolution.

    .

    • Expedite orders and act as liaison for problem-solving, research, and dispute resolution
    • Interpret and apply systems knowledge to manage customer requests with supervision
    • Resolve routine problems/issues and coordinate resolution with alternate sources
    • Offer customers alternatives based on available tools and information
    • Work within multiple software systems including Excel, SAP, and PowerBI

    .

    0-5 years - developing knowledge in own area, working with moderate supervision

    .

    • Proficiency in Excel, SAP, and PowerBI
    • Strong communication and organizational skills
    • Working knowledge of business practices and customer-facing procedures

    Numbers & Facts

    LocationVernon Hills, IL

    Skills

    • Business Practicesunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Order Managementunmatched
    • Organizational Skillsunmatched
    • Power BIunmatched
    • Problem Solving Skillsunmatched
    • SAPunmatched
    • Systems Administration/Managementunmatched

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