Executive Assistant

Neon | AI-powered patient access

San Francisco, CA

JOB DETAILS
SKILLS
Access Authorization, Artificial Intelligence (AI), Automation, Biotech and Pharmaceutical, Board Meeting, Calendar Management, Cancer, Co-Payments, Delivery Driving, Event Management, Executive Assistant Skills , Executive Recruiting, Google Apps, Healthcare, Home Automation, Insurance, Leadership, Logistics, Medications, Medicine, Operational Communications, Organizational Skills, Plan Meetings, Problem Solving Skills, Process Improvement, Project/Program Management, Sales Cycle, Schedule Development, ServiceNow, Slack, Startup
LOCATION
San Francisco, CA
POSTED
Today
Executive Assistant

We are hiring an Executive Assistant to partner with Neon's leadership team and keep the company operating at high velocity. This role will manage critical scheduling, communications, and operational priorities so our executives can focus on scaling Neon. Ideal candidates are highly organized, thrive in ambiguity, and bring discretion, judgment, and startup hustle.

The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.

Over 50% of critical prescriptions are abandoned due to:

  • Cost barriers: Patients with high copays are 5x more likely to abandon treatment
  • Insurance maze: Complex prior authorizations block access
  • Logistical challenges: Coordinating medical visits for treatments

Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.

We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises.

We're not just idealists. We're seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises.

Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers.

We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution.

We're funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.

Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.

Join early and grow rapidly with us as we scale toward category dominance in healthcare automation.

We're a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients' lives.

Like athletes, we are constantly honing our craft to produce our best possible work.

We work with intention and humility. We support and challenge each other to be our best selves.

And as a team, we achieve goals together that would be impossible alone.

As an Executive Assistant, you will ensure our leadership team is operating at maximum leverage.

  • Manage complex calendars, travel, and logistics.
  • Ensure executives are prepared with the right context for every meeting.
  • Drive follow-ups, document notes, and manage critical tasks.
  • Plan leadership meetings, board meetings, and offsites.
  • Handle sensitive initiatives with discretion and judgment.

Traits of a high-performing Neon Executive Assistant.

  • Masters complex scheduling and priorities.
  • Exercises discretion and earns confidence from executives.
  • Anticipates needs and solves problems before they surface.
  • Thrives in fast-moving, ambiguous environments.
  • Clear, concise, and professional across written and verbal channels.

We're looking for someone who has excelled in executive support roles at high-growth companies.

  • Prior experience supporting senior executives in a fast-paced environment.
  • Strong organizational and project management skills.
  • Comfort with ambiguous, dynamic priorities.
  • Startup experience preferred but not required.

You will be expected to leverage modern productivity and collaboration tools:

  • Scheduling and calendar management (Google Calendar, Calendly)
  • Productivity platforms (Notion, Asana, G Suite)
  • Communication tools (Slack, Zoom, email)
  • Event planning and coordination tools

Neon is building the automation platform for enterprises. We're profitable, backed by top investors, and growing fast with 7+ figure contracts.

Apply today to help scale a rocket ship redefining enterprise automation and ensuring patients get life-saving medications when they need them.

Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position.

Title Keywords: Executive Assistant, EA to CEO, Administrative Partner, Chief of Staff Associate, Executive Coordinator, Administrative Assistant, Startup EA

About the Company

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Neon | AI-powered patient access