Manager, Legal & Compliance

37829745
Title: Manager, Legal & Compliance
Pay : $50-75/HR

• Fully remote | No overtime or weekend work
• Only 2-3 interview rounds
• Lead commercial legal projects and process improvements
• Coordinate Salesforce and legal operations initiatives

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A key member of the Legal & Compliance (L&C) Transformation and Operations team who is responsible for driving efficiencies across L&C processes and technologies. This manager also partners closely with our Commercial Legal team to help reduce friction in the Sales motion to increase deal velocity to ensure L&C is maximizing our contributions to Gartner's revenue and growth.

Key Responsibilities:

· Partner closely with our Commercial Legal leadership team and serve as primary project manager on all go-to-market and commercial initiatives to ensure the execution of globally consistent best practices

· Coordinate Salesforce requirements, technology bugs, template updates, and other commercial initiatives; Collaborate with Salesforce technology teams to track statuses and communicate timely updates to key stakeholders

· Build and maintain effective relationships with L&C leadership, Revenue and Deal Operations (RDO), technology partners, and other business stakeholders to drive effective legal processes and technology that support the broader business growth

· Support broader L&C technology implementations with requirements gathering, tracking implementation deliverables, and communicating with technology vendors and L&C stakeholders

· Proactively identify and mitigate operational risks by anticipating challenges, fostering cross-functional collaboration, and implementing preventative solutions that support business continuity

· Create and maintain clear, user-friendly documentation to educate all stakeholders on operational workflows and legal technology tools

· Proactively seek ways to improve current processes, tools, and technologies to maximize productivity, workflow, and efficiency

· Support onboarding and mentorship of new L&C team members; Share knowledge and best practices to strengthen team capability and foster a culture of continuous learning

· Exhibit an innovative and growth mindset when executing responsibilities; Bring new ideas to Legal Operations leadership on a consistent basis

· Manage special projects for the MVP of Legal Operations, as needed

 

Requirements:

· 5+ years of experience in Operations, Sales support, or other roles involving process management and the ability to quickly learn and navigate new systems; Legal Operations experience is helpful but not required

· Strong understanding of Gartner's economics and operating model

· Proficiency with technology tools and applications such as Jira and Salesforce are strongly preferred

· Demonstrated understanding of how to develop, implement, and enhance processes; Capacity to be a system thinker, deriving insights from data to improve operating models and processes

· Effective strategic thinker with the ability and experience to develop, implement and document strategies and execution plans for both short-term and long-term initiatives

· Excellent planning and organization skills and proven ability to deliver

· Strong communicator with the ability to present complex information clearly in written and verbal form

· Strong leadership skills, including the ability to influence stakeholders across multiple disciplines

· Undergraduate degree strongly preferred

Attributes for Success:

· Results-oriented, with a proactive and solutions-focused mindset

· Agile and adaptable in a fast-paced, evolving environment

· Collaborative and innovative, with a passion for continuous improvement

· Excellent interpersonal and communication skills, with the ability to collaborate across departments

· Demonstrates a strong sense of urgency in addressing business needs, timely responses, and resolving issues

· Skilled in prioritization, problem-solving, and critical listening

· Effective change agent with the ability to lead change, think out of the box, and make new ideas happen

Education:
• Bachelor's Degree preferred

Kindly share your resume with answers:
Q1: Have you worked with Legal, Compliance, Sales, or Revenue Operations teams?
Q2: How many years of experience do you have in operations, sales support, business operations, or process management?
Q3: What experience do you have with Salesforce? Have you coordinated Salesforce enhancements, bugs, requirements, or template updates?