Your responsibilities will include: Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported Maintaining patient records accurately, entering physician orders, and protecting patient information Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected Keeping the environment clean, organized, and well-stocked to promote safety and comfort Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork What qualifications you will need:Basic Cardiac Life Support must be obtained within 30 days of employment start dateHigh School Graduate / GED Benefits Medical City Decatur, offers a total rewards package that supports the health, life, career and retirement of our colleagues. With the resources and experience of HCA Healthcare, including 186 hospitals in the United States and England, Medical City Healthcare is one of the North Texas region's largest and most comprehensive healthcare providers and includes 16 hospitals, about 5000 working physicians, and more than 17,000 employees in Dallas-Fort Worth.