Office Administrator (USD)

Job Title: Office Administrator

Location: Windsor, CT

Duration: 12 Months

Work Mode: 100% Onsite

Summary:

• Join our Field Service Team, the driving force behind the delivery of exceptional experiences for the company's agents and clients.
• Work Type: 37.5 hours; 8:30 AM - 5:00 PM, Monday through Friday.

Responsibilities:

• Provide administrative and operational support to the Managing Partner and management team.
• Collaborate with the onsite Service Leader to ensure efficient operations.
• Act as a point of contact for agents, addressing their inquiries promptly and professionally.
• Greet and welcome visitors.
• Answer and direct phone inquiries.
• Coordinate accounts payable and receivable, including managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards.
• Handle incoming and outgoing mail and deliveries, including incoming correspondence distribution in accordance with regulatory guidelines.
• Assist with facility management, such as building maintenance requests and troubleshooting local network issues.
• Manage resource assignments for new agents, ensuring their onboarding experience is smooth.
• Perform additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates.

Requirements:

• Minimum 3 years of experience in customer service and/or office administration.
• Excellent written and verbal communication skills.
• Strong computer skills with proficiency in the Microsoft Office Suite.

Preferred Skills:

• Associate's or bachelor's degree preferred, but not required.

Benefits:

• On-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing.
• Coaching and feedback provided to help you gain the necessary skills to be successful.