Communicate and correspond with outside entities such as suppliers, vendors, customers and buyers, including all matters pertaining to shipments (status updates, documentation requests, issue resolution).Receive and process incoming customer orders, and generate internal and external documentation to evaluate and process quotations, customer orders and change orders. Key duties include: answering phones, assisting other members of the staff, maintaining files, managing correspondence, preparing shipping paperwork and invoicing all shipments, corresponding with buyers regarding shipment status and related inquiries, closing out sales orders and jobs upon completion.