Overview
We are seeking an Office Services Associate to assist with providing daily on-site mail, copy, reception and hospitality services while delivering exceptional customer service in a highly professional office environment. The ideal candidate will thrive in a fast-paced, high-volume production environment, is customer focused, willing to train as necessary, and possess prior relevant experience in a similar working environment.
Who We Are
In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S.
We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!
You can check out istmanagement.com for more info on us!
Why Join Us
Competitive compensation
Stable, professional work environment
Opportunity to work with advanced digital and print production technology
Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Identity Theft Protection and Bonus Incentives
Hourly Compensation: $20.80 - $21.80 USD
Schedule: Monday - Friday 8:30am - 5:30pm
Responsibilities
Key Responsibilities
Deliver outstanding customer service with a professional, friendly, and cooperative attitude
Perform administrative tasks including typing correspondence, filing, copying, data entry, word processing, and mail distribution
Operate digital printing, copying, and scanning equipment to produce high-quality output; Demonstrate strong proficiency in digital printing
Support both digital and offset print production to meet quality, turnaround, and volume requirements; Operate bindery equipment including cutters, folders, and trios to complete finished products
Process inbound and outbound mail and packages, including scanning, sorting, and delivery
Provide reception coverage as necessary
Maintain logs, reports, and production documentation
Ensure adherence to business procedures, production standards, and safety guidelines
Demonstrate flexibility in meeting customer demands in a high-volume production environment; other tasks as assigned to support site and client needs
Qualifications
Qualifications
High School Diploma or equivalent GED
Proven experience in digital and offset printing environments highly preferred
Strong working knowledge of Command Workstation
Hands-on experience with bindery equipment (cutter, folder, trio) a plus
Strong attention to detail and organizational skills; Ability to multitask and prioritize in a fast-paced environment
Proficiency with standard office equipment and Microsoft Office applications
Physical Requirements
Ability to lift and move packages and print materials as required
Ability to stand for extended periods while operating production equipment
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.
| Location | Hartford, CT |
| Industry | Business Services - Other |
| Salary | $20.80–$21.80 Per Hour |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1997 |
| Website | http://www.istmanagement.com/ |
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions. IST is a company built on providing the only the highest level customer support and the most advanced technology designed to provide complete business information management: Facilities Management, eDiscovery and Litigation Support, Records Management and Electronic Document Management.
Specialties
Facilities Management, Mail, Copy & General Office Support Services, DocStor - Electronic Document Management, Office Equipment Sales, Discover-E - eDiscovery, and Records & Information Management
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